Front desk Work, Jobs in Glenfield, Lec (with Salaries)

Guest Service Assistant Match Days Only
Holiday Inn Express Leicester —Leicester
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
Guest Experience Assistant
true Student —Leicester
- £13 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
4d
Receptionist
Avery Healthcare —Leicester
- £12.72 an hour
- Communication skills
Quick apply
10d
Veterinary Receptionist - Barney & Bella Independent Vets - 15 hours per week
Woodside Animal centre RSPCA Leicestershire Branch —Leicester
- £12.71 an hour
- Part-time
- Customer service
- Laboratory experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
3d
Night Guest Service assistant
Holiday Inn Express Leicester —Leicester
- £26,438 a year
- Full-time
- Bilingual
- Hospitality
- Bar
Quick apply
Receptionist
PDSA —Coventry
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
11d
Showroom Host/Receptionist - Part time
Marshall Motor Group —Leicester
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Receptionist
Leisure Solutions Community Trust —Loughborough
- £10.85 - £12.71 an hour
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
2d
SERVICE ADVISOR / RECEPTIONIST
Ron Brooks —Leicester
- From £29,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Night Receptionist
The Grand Hotel Leicester —Leicester
- £13.27 an hour
- Part-time
- Hospitality
- Microsoft Outlook
- Computer literacy
Quick apply
Receptionist
Hallmark Care Homes —Rugby
- £13.45 an hour
- Part-time
- Front desk
- Employee discount
- Referral programme
12d
Medical Receptionist
Park View Surgery —Loughborough
- Up to £12.75 an hour
- Part-time
- Customer service
- Administrative experience
- Typing
- Sick pay
Quick apply
11d
Receptionist
Ragdale Hall Spa —Melton Mowbray
- £9.00 - £12.75 an hour
- Weekend availability
- English
- Hotel
- Organisational skills
- Free parking
- Employee discount
9d
Facilities Administrator/Receptionist
emh —Coalville
- £23,222 - £24,430 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
9d
Part Time Receptionist - 24 hours
TELEGRAPH HOTEL —Coventry
- From £12.81 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
Quick apply
Front Office Administrator
Spratton Hall School —Spratton
- £20,500 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
2d
Receptionist
Trinity Dental —Kettering
- From £12.21 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
6d
Receptionist
Uppingham School —Uppingham
- £13,333.32 - £15,238.08 a year
- Part-time
- Sales
- Customer service
- IT
- Store discount
- Employee assistance programme
Medical Receptionist
SpaMedica —Leicester
- £25,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Receptionist - Bank
Hamberley Care Homes —Nottingham
- £12.72 an hour
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme

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Guest Service Assistant Match Days Only

Holiday Inn Express Leicester
Leicester

Quick apply

Job details

Part-time
£12.71 an hour

Qualifications

Bilingual
Hospitality
Multilingual
Guest services
Hotel experience

Full job description

People

To aid and assist guests throughout their stay in a friendly and professional manner
To be fully aware of daily activities in the hotel
To maintain good working relationships with colleagues in the Reception area and other departments of the hotel
To be able to take a reservation in the absence of the Reservations team ensuring that all information is correctly recorded
To attend training when required,
To fully understand and execute all shift operations and tasks working to shift checklists
To constantly improve and develop product knowledge to maximise quality of service
To be able to be cross-train in other departments to develop individual potential.

Quality

Ensure telephones are answered promptly and correctly to maximize business and minimize guest frustration.
To take appropriate action to resolve guest complaints
To actively seek solutions to improve IHG Heartbeat Scores.
To be aware of guest feedback on IHG Social Listening Tool.
To ensure that guest details/history are accurately maintained to ensure individual needs are recognized and adds value to the guest experience.
To directly co-ordinate the activities of all outlets, thus ensuring high standards of cleanliness and service are maintained throughout in order to reflect the brand standards on all occasions.
To ensure routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. To complete bar duties, including setting up replenishing of stocks, serving guests, cleaning tables and washing glasses.
Setting up, preparation, service and clearing breakfast including using the dishwasher and general cleaning and tidying.
Public area maintenance including replenishing of vending area and toilet supplies.
Preparation and clearing of meeting rooms.
Ensure the team maintain the hotel, collect any litter, remove/report hazards
To ensure compliance throughout the department and hotel with brand, hotel and company operating standards.
To be fully conversant with the Hotel policy on:
Fire & Evacuation
Security procedures
Health & safety policy
Personnel & Training procedures
To serve guests in a friendly and professional manner

Profit

Participate in guest activities that promote the hotel product and its services
To create and take advantage of sales opportunities in order to maximise hotel revenue
To be fully aware of the hotel facilities and promote them whenever possible
To answer telephones promptly and correctly to maximise business and minimise guest frustration
To be consistently aware of the hotel’s availability and sell rooms at the best possible rate
To maintain a high level of awareness of local competitors and trends
To remain focused on sales and standards

General

Comply with the company codes of conduct at all times
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
Understand your role and responsibilities in terms of the hotel Health & Safety Policy including completion of all mandatory training
Familiarise yourself with emergency and evacuation procedures
Understand your responsibilities with regards to security
Proactively pursue all practices in line with Company environmental and energy saving initiatives
Have a flexible approach to the hours you are required to work to meet the needs of the business

Job Type: Part-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

front desk jobs in glenfield, lec

Guest Service Assistant Match Days Only

Guest Experience Assistant

Receptionist

Veterinary Receptionist - Barney & Bella Independent Vets - 15 hours per week

Night Guest Service assistant

Receptionist

Showroom Host/Receptionist - Part time

Receptionist

SERVICE ADVISOR / RECEPTIONIST

Night Receptionist

Receptionist

Medical Receptionist

Receptionist

Facilities Administrator/Receptionist

Part Time Receptionist - 24 hours

Front Office Administrator

Receptionist

Receptionist

Medical Receptionist

Receptionist - Bank

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