Operational support grade Work, Jobs in Gosforth, Twr (with Salaries)

People Advisor (Part -Time)
Northern Trains —Newcastle upon Tyne
- £39,052 - £40,340 a year
- Human resources
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
7d
Operational Support Officer
HM Courts & Tribunal Service —Durham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
202608: Prison Officer - HMP Frankland
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
11d
Claims Support Officer
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Full-time
Office Administrator
Queensway Advisory —Ponteland
- Up to £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Administrative experience
Quick apply
3d
Data Compliance Officer
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Databases
- Presentation skills
- Computer skills
- Annual leave
3d
Workplace Wellbeing Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Presentation skills
- Annual leave
- Employee assistance programme
4d
202608: Prison Officer - HMP Low Newton
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
11d
Digital Investigator - National Digital Investigation Unit
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Work from home
1d
Operational Contract Support
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
18h
Quality Assurance Auditor & Advisor
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
7d
Operations Coordinator
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Management
- Research
- Microsoft Office
6d
Information Rights Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d
G7 Policy Advisors
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Sick pay
18h
Learning & Development Advisor
The National Lottery Community Fund —Newcastle upon Tyne
- £29,500 - £32,500 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
14d
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
LLAH Business Admin Apprentice
Newcastle University —Newcastle upon Tyne
- £16,024 - £24,532 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
3d
Chief of Staff to the Chief Security Officer
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £68,205 a year
- Overtime
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Information Rights Team Leader
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Full-time
- Presentation skills
- Team management
- Organisational skills
- Annual leave
- Employee discount
13d
Senior Operational Leader - Newcastle
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
12d

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People Advisor (Part -Time)

Northern Trains -
Newcastle upon Tyne

Apply Now

Job details

Permanent
£39,052 - £40,340 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Employee relations case handling
Coaching
Employment law
Employee relations
Human resources
Organisational skills
Communication skills

Full job description

BUSINESS FUNCTION: People
SALARY: £39,052 - £40,340 (FTE) /Grade: ML1:SB2
ROLE TYPE: Permanent
LOCATION: Leeds or Newcastle
HOURS: 30 per week (4 days)

Behind every great customer journey is a great colleague experience.

As part of our People team at Northern, you'd be at the heart of helping managers support their teams. With a focus on Employee Relations cases, you'll be there with practical advice, expert guidance and a calm head when it matters most.

This is a role where no two days are the same. You'll work with managers from across the business, building trusted relationships and helping them make fair, confident decisions that support both our people and our railway. If you are fair and resilient, enjoy solving problems, coaching others and making a positive difference, you'll find plenty of opportunity here.

What you'll be doing

You'll be the first point of contact for managers looking for advice on Employee Relations matters, helping them navigate everything from attendance and performance to grievance casework.

Your day could include:

Providing practical advice and guidance on people policies and procedures
Supporting managers with employee relations cases, investigations, hearings and absence management
Coaching managers to build confidence in managing people fairly and consistently
Monitoring case progress to make sure actions are completed and timescales are met
Identifying when complex cases need to be escalated and working closely with Senior People Advisors to ensure the right support is provided
Building strong relationships with managers, Trade Union representatives and colleagues across the wider People team
Using data and management information to identify trends and support improvements
Keeping up to date with employment law and sharing best practice with colleagues

About you

Great people advice starts with great communication. You'll know how to build trust, ask the right questions and provide clear, practical guidance that helps managers make the right decisions.

You'll bring:

An Associate Chartered Institute of Personnel and Development (CIPD) membership, or be working towards a Level 5 qualification
Experience in a generalist HR or People Advisory role
A good understanding of employment law and employee relations
Experience supporting managers in a unionised or operational environment
The confidence to coach, influence and challenge when needed
Strong organisational skills, with the ability to manage multiple priorities and meet deadlines
Excellent communication skills and a genuine passion for supporting people

If you've gained your HR experience in another large, fast-paced organisation, we'd still love to hear from you.

What’s in it for you?

At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.

Generous Pension Scheme: We top up your contributions by 1.5 times.

Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.

Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.

Electric Car Scheme: Lease a brand new electric or plugin hybrid car.

Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.

Employee Assistance Programme: 24/7 support for family, lifestyle, and more.

Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.

Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern?

We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.

Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone

The best journeys happen when everyone feels welcome on board.

At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview.

We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.

No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

operational support grade jobs in gosforth, twr

People Advisor (Part -Time)

Operational Support Officer

202608: Prison Officer - HMP Frankland

Claims Support Officer

Office Administrator

Data Compliance Officer

Workplace Wellbeing Coordinator

202608: Prison Officer - HMP Low Newton

Digital Investigator - National Digital Investigation Unit

Operational Contract Support

Quality Assurance Auditor & Advisor

Operations Coordinator

Information Rights Officer

G7 Policy Advisors

Learning & Development Advisor

Head of Student Accommodation Services

LLAH Business Admin Apprentice

Chief of Staff to the Chief Security Officer

Information Rights Team Leader

Senior Operational Leader - Newcastle

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