Senior account executive Work, Jobs in Gosforth, Twr (with Salaries)

Customer Success Lead
One Utility Bill —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Quality Assurance Auditor & Advisor
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
6d
Senior Operational Leader - Newcastle
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Debt and Fraud Data Sharing Manager
Cabinet Office —Newcastle upon Tyne
- £39,250 - £46,844 a year
- Part-time
- Hybrid work
- Writing skills
- Presentation skills
- Organisational skills
- Annual leave
3d
NeuroCare Sales Specialist - Washington, D.C.
Teva —Washington
- £88,000 - £160,000 a year
- Weekend availability
- Bachelor's degree
- Travel
- Computer skills
- Employee stock purchase plan
- Annual leave
9d
Senior Account Executive (in one of Newcastle's greatest creative agencies)
Got The T-Shirt —Newcastle upon Tyne
- Full-time
- Organisational skills
- Communication skills
Quick apply
Enterprise Account Director
Aspire Technology Solutions —Gateshead
- £50,000 - £60,000 a year
- Full-time
- Business development
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Strategic Prioritisation & Insight Advisors
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
13d
Director of Corporate Services - Marine Management Organisation (MMO)
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £86,000 a year
- Part-time
- Management
- Presentation skills
- Human resources
Strategic Prioritisation & Insight Lead
HM Revenue and Customs —Newcastle upon Tyne
- £65,869 - £72,711 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
13d
Senior Manager, Performance Marketing (Fixed Term Contract Until October 2027)
Sage —Newcastle upon Tyne
- Hybrid work
- Training & development
- AI
- Leadership
- Annual leave
Portfolio Benefits Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
6d
Channel Account Executive - X3
Sage —Newcastle upon Tyne
- Hybrid work
- Business development
- Presentation skills
- Annual leave
4d
Senior MEP Cost Consultant - Data Centres (Site Based)
Arcadis —Newcastle upon Tyne
- Data analysis skills
- Analysis skills
- No degree
Talent Scout Senior Analyst
Accenture —Newcastle upon Tyne
- Full-time
- Supervising experience
- Employee discount
CSA Project Manager - Data Centres (North East - Site Based)
Arcadis —Newcastle upon Tyne
- Contracts
- Construction experience
- Communication skills
Senior eDiscovery Practitioner
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Work from home
6d
Customer Success Lead
Cognassist —Hebburn
- Remote
- CRM software
- Communication skills
- Life insurance
Quick apply
CSA Senior Cost Consultant - Data Centres (Site Based)
Arcadis —Newcastle upon Tyne
- Bachelor's degree
- Mentoring
- Contracts
Commercial Property Surveyor
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
9d

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senior account executive jobs near gosforth, twr

Customer Success Lead

One Utility Bill -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
12 days ago

Benefits

Cycle to work scheme
Financial planning services
Annual leave
Company pension
Tech scheme
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Report generation
Client engagement
Process improvement
Performance management
Team management
Partnership building
Relationship management
Management reporting
Business coaching
Account management
Leadership
Communication skills
Growth strategy

Full job description

Customer Success Lead
Permanent | £35k-£40k | £8k OTE
As our Notify Partnerships Success Lead, you will coach, empower, and develop a team of four to hit targets. You will direct the team to smoothly onboard new agents, develop re-engagement strategies, and drive growth of our partners through new & existing strategies.. Additionally, you will build key industry & account relationships while keeping the Head of Notify Partnerships updated on performance, budgets, and strategic growth.

Notify, a One Utility Bill service, is a utility registration platform, used by letting agents across the UK. Find out more about it here: https://oneutilitybill.co/notify

A little bit about us
We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

What you’ll be doing

Team Leadership & People Management: Lead the Team: Oversee a team of 4 (3 Success Executives and 1 Account Executive), driving them to hit key targets and manage budgets effectively.
Performance Coaching: Conduct regular 1-on-1s, skill-coaching sessions, and meeting observations to support individual growth and maintain high standards across the team.
Reporting: Keep the Head of Notify Partnerships updated on overall team performance, customer engagement and retention, sharing strategic insights and recommendations for improvement. Suggesting recommendations to Senior Leadership where needed.
Driving Agent Onboarding & Engagement: Oversee Onboarding: Direct the team to guide new agents through their first 90 days, ensuring they establish good habits that lead to long-term success.
Manage Client Contact Cycles: Ensure the team maintains a regular contact schedule across the existing portfolio to keep agent engagement high.
Guide At-Risk Accounts: Support and guide the team in re-engaging at-risk agents through clever problem-solving and effective account management.
Strategy & Performance Targets: Drive CRM Integrations: Guide the team to encourage agents to connect with our CRM partners, helping to boost total lead volume.
Maximise Referral Volumes: Lead the team’s efforts to increase the number of leads and move-ins referred through the Notify portal.
Innovate & Improve: Empower the team with fresh strategies to grow revenue from existing agents, while spotting ways to streamline workflows and improve overall efficiency.
Industry Relationships: Build and maintain strong, trust-based relationships with key decision-makers across the agent portfolio and the wider industry. Act as a point of contact for these partnerships alongside the team.
Design, implement and continuously improve onboarding processes to create a consistent, high-quality experience for new agents.
Develop and own the overall Customer Success strategy, ensuring it supports wider business growth, retention and revenue objectives.

A little bit about you
The successful candidate will meet the below requirements:

Experience: Team Leadership: Experience managing, coaching, or mentoring a small team to hit performance targets.

Account Management: A strong background in client success, account management, or B2B sales.

Client Onboarding: Proven experience helping new clients get started successfully and stay engaged.

Skills & Knowledge People Skills: Great communication and listening skills, with the ability to build trust with team members and senior clients.

Coaching Ability: Able to observe meetings, give helpful feedback, and run effective 1-on-1 coaching sessions.

Problem-Solving: Strong critical-thinking skills to help the team re-engage quiet or unhappy clients.

Data & Insights: Comfortable reviewing performance figures and turning them into simple, clear reports and/or presentations and ideas for improvement or opportunities.

Good to have, but not necessary: Estate & Letting Agency experience or Property Industry Experience

What you’ll get from us
As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

An annual salary of up to £40,000 depending on level of experience

Up to 10% of your salary paid as a bonus when you achieve your objective

Mintago: Salary Sacrifice: Tech | Mobiles | Childcare | Cycle to Work. Retail discounts | Free Independent Financial Advice | Lost Pension Tracker
OUB Staff discount: £50 Discount on an OUB Package for Your Property
Annual Leave: 25 days per year + 8 Bank holidays | Buying and Selling Scheme
Simply Health EAP: 24/7 GP Access | Counselling | Cashback on Medical Expenses
Extra Curricular: Football | Badminton | Netball | Craft Nights | Events | Team Socials
Community: Paid volunteering days | Goat walking at Ouseburn Farm | Ouseburn discounts

How we do stuff around here
We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.

Our Company Values

Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it without you.
Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
Graft | Work hard and smart. That’s how we grow and do the best for our customers.
Work as One | Respect other people. Try to leave your ego at the door.
Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
Set the Bar High | Whether you're solving problems or making a brew. Do it with gusto.
Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
Enjoy the Journey | Have some fun, and make sure others do too.

Our Competencies

Dependable | Taking ownership of performance and demonstrating accountability.
Customer First | Thinking about the customer before making any decision.
Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
Expert | Seeking out knowledge and opportunities to perform better in my role.
Leadership | Communicating shared goals clearly and effectively.

The shift pattern for this role is Monday to Friday 9am-5pm.
This is an office-based role for the first 6 months, following a successful probation period there is potential for hybrid working, 2 days per week.

Be Fiercely You isn't just a value, it's how we thrive! We believe our strength comes from a truly diverse team where everyone feels valued and respected. If you're passionate about what you do, we want to hear from you, no matter your background

Work Location: In person

Quick apply

Refine Your Search

senior account executive jobs in gosforth, twr

Customer Success Lead

Quality Assurance Auditor & Advisor

Senior Operational Leader - Newcastle

Debt and Fraud Data Sharing Manager

NeuroCare Sales Specialist - Washington, D.C.

Senior Account Executive (in one of Newcastle's greatest creative agencies)

Enterprise Account Director

Strategic Prioritisation & Insight Advisors

Director of Corporate Services - Marine Management Organisation (MMO)

Strategic Prioritisation & Insight Lead

Senior Manager, Performance Marketing (Fixed Term Contract Until October 2027)

Portfolio Benefits Analyst

Channel Account Executive - X3

Senior MEP Cost Consultant - Data Centres (Site Based)

Talent Scout Senior Analyst

CSA Project Manager - Data Centres (North East - Site Based)

Senior eDiscovery Practitioner

Customer Success Lead

CSA Senior Cost Consultant - Data Centres (Site Based)

Commercial Property Surveyor

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