Head of customer service Work, Jobs in Gotham, Ntt (with Salaries)

Technical Surveyor & Installation Coordinator
Aquarius Home Improvements Ltd —Ilkeston
- £30,000 - £40,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
21h
Assistant Outdoor Activity Centre Manager - Sherwood
Go Ape —Sherwood
- £29,660 a year
- Customer service
- Business development
- Team management
3h
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
14d
Sales Leader - Derby
Mood London —Derby
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
23h
Food & Beverage Shift Leader (Supervisor)
Spring Lakes Watersports & Leisure —Nottingham
- Up to £13 an hour
- Part-time
- Hospitality
- Team management
- Cleaning
- Free parking
- Store discount
Quick apply
3h
Loan Underwriter / Assessor
First Enterprise - Enterprise Loans —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Continuous improvement
- In-person
- Employee discount
Quick apply
1d
Sales Leader - Nottingham
Mood London —Nottingham
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
23h
Roadside Technician Nights - Nottingham
RAC —Nottingham
- £42,921.87 a year
- Night shift
- Customer service
Team Leader - Patient Services: Tuesday–Friday 11am- 8pm and Saturday 8am-5pm
Personal Homecare Pharmacy —Leicester
- Up to £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
Quick apply
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
10d
Fleet Account Executive
Pentagon Motor Group —West Hallam
- £28,089.10 a year
- In-person
- Communication skills
Quick apply
Fulfillment Manager (Shifts)
The Dune Group —Leicester
- Overtime
- Continuous improvement
- Training & development
- Leadership
- Paid training
- Employee assistance programme
Quick apply
3d
Customer Service Manager
XMA —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
- Referral programme
12d
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —Leicester
- Continuous improvement
- Recruiting
- Budgeting
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Analytics
- Annual leave
Deputy Operations Manager
Aspiro Healthcare —Littleover
- From £34,000 a year
- Full-time
- Customer service
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
7d
Senior Flex Product Owner
Yü Group —Nottingham
- £40,000 - £45,000 a year
- Full-time
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Venue Manager
Admiral Slots —Nottingham
- £30,811 a year
- 8 hour shift
- Customer service
Quick apply
Nottingham Trade Activation Executive
Jubel —Nottingham
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Branch Manager - Derby
Leek Building Society —Derby
- £32,137 - £34,280 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Training & development
- Annual leave
- Sick pay
Quick apply

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Technical Surveyor & Installation Coordinator

Aquarius Home Improvements Ltd
Ilkeston

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
21 hours ago

Benefits

Company car
Company pension

Qualifications

Customer communication
Driving Licence
Computer literacy
Client communication
Email software
Organisational skills
Mac OS
Computer skills
Customer support
Customer interaction
Construction experience
Communication skills

Full job description

At Aquarius Home Improvements, we are not just looking to fill a role, we are looking for the right person to become an important part of our team and help us deliver the level of service our customers expect.

Our reputation has been built on Amazing Service, Amazing Quality and Amazing Prices, and we work hard to maintain those standards throughout every project we complete.

Based in Ilkeston, we work throughout Derbyshire, Nottinghamshire and Leicestershire, providing high-quality bathroom, kitchen, bedroom and home improvement installations.

We are looking for a Technical Surveyor & Installation Coordinator who can combine practical knowledge of home improvements with excellent organisation, communication and customer service skills.

This is a varied role combining customer visits, technical surveys, job planning and supporting our office and installation teams to ensure projects run smoothly from survey through to completion.

This is not a role for someone who simply wants to complete surveys and hand information back to the office. We are looking for someone who takes ownership, identifies problems early and helps make sure every installation is properly prepared.

IMPORTANT - THIS IS NOT A SALES DESIGNER ROLE

Please note that this position is different from many bathroom or kitchen "surveyor/designer" roles within the industry.

At Aquarius, the customer has already chosen to work with us and the project has already been sold before the survey stage.

This role is not about:

Generating new sales leads
Designing rooms to win customers
Carrying out showroom-style consultations
Selling projects from scratch

Your role is to ensure the project that has already been sold can be installed correctly.

You will be responsible for checking technical details, identifying potential issues, confirming requirements and making sure both the customer and installation team have everything they need before work begins.

There will be opportunities to recommend upgrades, improvements or additional works where they genuinely benefit the customer or installation, but sales is not the main purpose of this role.

THE ROLE

You will be responsible for:

Carrying out technical surveys for bathrooms, kitchens, bedrooms and other home improvements
Checking that proposed installations are practical and achievable
Identifying potential issues before installation begins
Confirming measurements, access requirements, existing services and technical details
Producing accurate survey information for the office and installation teams
Communicating clearly with customers before, during and after the survey process
Supporting the installations manager with job planning and problem solving
Helping ensure installers have the correct information, materials and expectations before arriving on site
Supporting the office team with customer communication and general job coordination

THE PERSON WE ARE LOOKING FOR

We are looking for someone who is organised, practical and enjoys taking responsibility.

You may come from a background in:

Bathroom or kitchen installations
Home improvements
Construction
Technical surveying
Showroom environments
Installation coordination
Customer-facing roles within the building industry

Experience is important, but equally important is your attitude and willingness to get involved.

The successful candidate will:

Be confident dealing with customers face-to-face
Communicate professionally with customers, installers and office staff
Be comfortable working both on site and in an office environment
Be organised and able to manage multiple jobs at different stages
Have good attention to detail
Be able to identify problems and find practical solutions
Take ownership rather than waiting for others to resolve issues
Be comfortable using computers, email and digital systems

PROFESSIONAL STANDARDS WE REQUIRE

At Aquarius, every member of the team represents our company.

You must:

Be professional, approachable and presentable at all times
Communicate clearly and respectfully
Follow company procedures and standards
Provide customers with confidence and reassurance
Work closely with the wider team to deliver excellent results
Understand that accurate information and communication are just as important as technical knowledge

THIS ROLE MAY NOT SUIT YOU IF:

You are looking for a purely site-based role
You do not enjoy administration or using computer systems
You prefer working alone without regular communication with the wider team
You see surveying as simply measuring rooms and passing information on
You are uncomfortable speaking with customers or handling problems
You are looking for a sales designer position

MINIMUM REQUIREMENTS

Full UK driving licence (maximum 6 points)
Experience within bathrooms, kitchens, home improvements, construction or a related industry
Strong communication and organisational skills
Ability to manage multiple priorities
Practical understanding of how installations work
Comfortable using technology and learning new systems
Local to Derbyshire, Nottinghamshire or Leicestershire as all work is within approximately 35 miles of our Ilkeston base

WHAT WE OFFER

Full-time PAYE employment with holidays, pension and full employment benefits
Salary of £35,000 to £40,000 depending on experience and suitability
Company vehicle provided
Stable, long-term position with a growing local company
All work within approximately 35 miles of our Ilkeston head office
A varied role combining technical site work, customer interaction and office responsibility
The opportunity to play an important role in improving how projects are delivered

If you are looking for a role where you can use your practical knowledge, organisation skills and customer experience to help deliver outstanding home improvements, we would like to hear from you.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company car
Company pension

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in gotham, ntt

Technical Surveyor & Installation Coordinator

Assistant Outdoor Activity Centre Manager - Sherwood

Account Manager - Derby

Sales Leader - Derby

Food & Beverage Shift Leader (Supervisor)

Loan Underwriter / Assessor

Sales Leader - Nottingham

Roadside Technician Nights - Nottingham

Team Leader - Patient Services: Tuesday–Friday 11am- 8pm and Saturday 8am-5pm

General Manager

Fleet Account Executive

Fulfillment Manager (Shifts)

Customer Service Manager

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Claims Commercial Manager - Third Party

Deputy Operations Manager

Senior Flex Product Owner

Venue Manager

Nottingham Trade Activation Executive

Branch Manager - Derby

I want to receive the latest job alerts for head of customer service in gotham, ntt

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