Operations team leader Work, Jobs in Gravenhurst, Bdf (with Salaries)

Team Leader – Customer Service & Operations
Henkel —Hemel Hempstead
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
Quick apply
Operations Team Leader
Smiths News —Milton Keynes
- £32,000 a year
- Full-time
- Training & development
- Communication skills
- Free parking
- Referral programme
8d
Operations Team Leader - PM shift
Superdrug —Dunstable
- £36,262.26 a year
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
5d
Operations Team Leader - Night shift
Superdrug —Dunstable
- £40,972.54 a year
- Night shift
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
5d
Operations Team Leader - AM Shift
Superdrug —Dunstable
- £36,262.26 a year
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
5d
Production Lead
Franco's Ices —Bedford
- £35,000 - £40,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
Quick apply
Team Leader - Production
Xaar —Huntingdon
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
Team Leader Deco
Ball Corporation —Milton Keynes
- Continuous improvement
- Team management
- Quality control
Quick apply
Production Team Leader
Whittan —Milton Keynes
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
Quick apply
4d
Quality Lead
Change Grow Live —Luton
- £37,088.51 - £39,129.53 a year
- Writing skills
- Training & development
- Time management
- Employee discount
- Referral programme
4d
Product Lead
Whitbread —Houghton Regis
- £62,000 - £67,000 a year
- Full-time
- Hospitality
- Hotel
- Product management
- Employee discount
Quick apply
7d
Partnerships & Sales Lead
TrackZero —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
12d
Business Development Lead
DLRC —Letchworth
- CRM software
- Sales
- Data analysis skills
6d
Product Lead – Weapon Systems Operations Equipment Team
MBDA —Stevenage
- £65,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Relocation assistance
7d
Regional Sector Lead (Health)
Willmott Dixon Group —Hitchin
- Full-time
- Business development
- No degree
- Travel
Production Lead
Stream Group —Kings Langley
- £25,000 - £33,500 a year
- Full-time
- Quality control
- In-person
- Manufacturing
- Free parking
Quick apply
22h
Lead Project Manager
Leonardo UK Ltd —Luton
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
- Referral programme
Team Leader - 2 Positions Available
Xaar —Huntingdon
- Computer literacy
- Computer skills
- Training & development
Regional Sector Lead (Health)
Willmott Dixon —Hitchin
- Full-time
- Business development
- No degree
- Travel
Quick apply
Lead Engineering Operations Manager
Ocado Group —Luton
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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Team Leader – Customer Service & Operations

Henkel -
Hemel Hempstead

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

CRM software
Stakeholder collaboration
Stakeholder liaison
ERP software
Performance management
Continuous improvement
Continuous improvement cycles oversight
Team management
B2B
Organisational skills
Change leadership
Customer support
Customer interaction
Multidisciplinary collaboration
Training & development
AI
Leadership
Communication skills
Supply chain customer service

Full job description

About this Position

We are looking for a motivated, customer-focused, and future-ready Team Leader to lead our Customer Service team within the Adhesives business. Supporting industrial and manufacturing customers, you will be responsible for delivering an outstanding customer experience while ensuring efficient Order-to-Cash operations.

You will lead and develop a high-performing team, drive service excellence, and work closely with Sales, Supply Chain, Marketing, CoE, and GBS+ stakeholders. We are seeking a leader who embraces continuous improvement, digital innovation, and AI-enabled ways of working, while building a culture of accountability, collaboration, and customer focus.

What you´ll do

Lead, coach, and develop the CSX team to deliver an exceptional end-to-end customer experience.
Oversee Order-to-Cash (OTC) and Customer Service Management (CSM) activities, using KPIs and dashboards to drive performance.
Manage customer escalations and support the resolution of complex supply, commercial, and application-related issues.
Build strong customer relationships and use Voice of Customer insights to improve service delivery.
Collaborate with Sales, Marketing, Supply Chain, CoE and GBS+ teams to ensure customer commitments are met.
Drive continuous improvement by identifying opportunities to simplify processes and improve efficiency.
Champion the adoption of digital tools, automation, and AI-enabled solutions.
Ensure accurate CRM and customer data management.
Foster a culture of innovation, learning, and adaptability.
Manage team performance, capability building, resource planning, and employee development.
Ensure compliance with corporate, sustainability, and SHE standards.

What makes you a good fit

3-6 years' experience in Customer Service, Supply Chain, Sales Support, or a related field
Recent people leadership experience within the last 5 years, with a proven ability to coach and develop high-performing teams.
Experience supporting industrial, manufacturing, B2B, or technical customers.
Strong customer-centric mindset with excellent communication and stakeholder management skills.
Demonstrates a future-ready approach, with an interest in digital technologies, automation, AI, and data-driven decision making.
Driven, proactive, and results-oriented, with the ability to make sound decisions and take ownership.
Collaborative and resilient, able to manage competing priorities in a fast-paced environment.
Knowledge of Order-to-Cash processes and CRM/ERP systems, ideally Salesforce Service Cloud and SAP.
Comfortable using KPIs, dashboards, and performance metrics to drive improvement.
Strong planning, organisational, and leadership skills.
Experience leading transformation, process improvement, or automation initiatives is advantageous.

We are committed to developing future leaders. This role offers opportunities to grow your leadership capabilities, gain cross-functional exposure, and contribute to digital transformation, continuous improvement, and AI-enabled innovation. It provides a strong platform for building a long-term career within a global organisation that values learning, collaboration, and growth.

Some perks of joining Henkel

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Performance bonus / incentives
Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
Annual Leave: 27 days plus 8 Bank Holidays
Celebration vouchers

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Quick apply

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operations team leader jobs in gravenhurst, bdf

Team Leader – Customer Service & Operations