Customer service Work, Jobs in Great Dunham, Nfk (with Salaries)

Customer Service & Order Administrator (Merchandise Coordinator)
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
14d
Customer Service Advisor
Woodyatt Curtains Ltd —Thetford
- £13.00 - £13.60 an hour
- Part-time
- Spanish
- English
- Data entry
- Free parking
Quick apply
1d
Customer Representative - Swaffham
Nationwide Building Society —Swaffham
- From £26,500 a year
- Full-time
- Banking
Customer Relations Specialist
Zest Car Rental —Dereham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Customer Representative - Fakenham
Nationwide Building Society —Fakenham
- From £25,250 a year
- Part-time
- Banking
Customer Service Advisor
Zipwater —Dereham
- £27,280 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Advisor - MELTON CONSTABLE BASED
Blakely Clothing Co. —Melton Constable
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
19h
Retail Assistant - Part Time, Evenings & Weekends
Farmfoods —King's Lynn
- £10.95 - £12.81 an hour
- 12 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
2d
Medical Receptionist
Lakenham Surgery —Norwich
- £12.86 an hour
- Part-time
- Front desk
- In-person
- Communication skills
- Annual leave
- Sick pay
Quick apply
Internal Sales
Encon Insulation —Thetford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
Customer Sales Representative
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Yard Sales Assistant
Travis Perkins —Swaffham
- Full-time
- Customer service
- Forklift
5d
Ground Floor - Team Member
Premier Inn —Norwich
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Quick apply
Customer Service Assistant
Wickes —Thetford
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
12d
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Advisor - NORWICH
Blakely Clothing Co. —Norwich
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
19h
Customer Representative - Kings Lynn
Nationwide Building Society —King's Lynn
- From £26,500 a year
- Full-time
- Banking
19h
Receptionist/Food and Beverage Assistant
Morston Hall Hotels Limited —Holt
- From £13 an hour
- Full-time
- Serving
- Hospitality
- English
- Referral programme
Quick apply
5d
Retail Assistant - Part Time
Farmfoods —Norwich
- £10.95 - £12.81 an hour
- 8 hour shift
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
7d
Customer Service Specialist
Virgin Wines —Norwich
- £12.71 an hour
- Full-time
- Bilingual
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
6d

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customer service jobs near great dunham, nfk

Customer Service & Order Administrator (Merchandise Coordinator)

Totally Branded -
Swaffham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
14 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Stakeholder collaboration
Process improvement
Project coordination
Internal department liaison
Client services
Customer support
Customer interaction
Multidisciplinary collaboration
Order processing

Full job description

Are you highly organised, customer-focused and someone who takes pride in getting the details right?

We're looking for a Merchandise Coordinator to join our growing team at Totally Branded. This is a varied and rewarding role where you'll take ownership of customer orders once they've been agreed by our Merchandise Consultants, ensuring every project is delivered accurately, on time and to the highest standard.

Working closely with customers, suppliers, our design team and the sales team, you'll coordinate every stage of the order process, keeping customers informed, solving problems and making sure every order runs smoothly from approval through to delivery.

If you enjoy organisation, communicating with people and making sure nothing gets missed, this could be the perfect role for you.

About Totally Branded

Totally Branded is one of the UK's leading suppliers of promotional merchandise, branded clothing and PPE. Based in Swaffham, Norfolk, we work with businesses, charities, schools and organisations across the UK and Europe to create high-quality branded products that leave a lasting impression. Today we're a team of 50+ people and growing.

We're proud of our reputation for exceptional customer service, creative thinking and building long-term relationships with our clients. As our business continues to grow, we're looking for another great person to join our team.

What you'll be doing

Once a customer order has been confirmed by one of our Merchandise Consultants, you'll take ownership of coordinating the order through to successful delivery.

Your responsibilities will include:

Customer Care

Becoming the main point of contact for customers once their order has been placed.
Keeping customers informed throughout the production process.
Responding to queries or order problems professionally, efficiently and proactively.
Delivering a customer experience that exceeds expectations.

Order Coordination

Processing customer orders accurately and efficiently.
Liaising with suppliers to confirm stock availability, production schedules and delivery dates.
Checking artwork approvals and production information before orders proceed.
Coordinating with our Design Studio, suppliers and internal teams to ensure everything is ready for production.
Monitoring customer orders to ensure deadlines are achieved.
Resolving any issues quickly to keep projects on track.

Team Collaboration

Working closely with Merchandise Consultants to ensure a seamless handover from sale to delivery.
Supporting colleagues across the business during busy periods.
Identifying opportunities to improve processes and the customer journey.

We'd love to hear from you if you are:

Highly organised with exceptional attention to detail.
A confident communicator who enjoys working with customers.
Able to manage multiple projects simultaneously.
Calm under pressure and able to prioritise effectively.
A proactive problem solver.
Reliable, honest and committed.
A positive team player.
Comfortable learning new systems and processes.

Experience in customer service, administration, order processing or project coordination would be beneficial, but isn't essential. Full training will be provided for the right person.

What we offer

£27,000 salary
Full-time, permanent position
Monday-Friday, 8:00am-5:00pm (4:30pm finish every Friday)
On-site parking
Company uniform provided
Annual company events
A friendly and supportive working environment
Opportunities to develop your skills and progress within the business

Why join Totally Branded?

We're a family-run business with ambitious growth plans and a passion for delivering outstanding customer service. Every person in our team plays an important role in creating an exceptional experience for our customers.

If you're someone who enjoys organisation, takes ownership of your work and loves seeing projects through from start to finish, we'd love to hear from you.

Apply today to become our next Merchandise Coordinator.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in great dunham, nfk

Customer Service & Order Administrator (Merchandise Coordinator)

Customer Service Advisor

Customer Representative - Swaffham

Customer Relations Specialist

Customer Representative - Fakenham

Customer Service Advisor

Customer Service Advisor - MELTON CONSTABLE BASED

Retail Assistant - Part Time, Evenings & Weekends

Medical Receptionist

Internal Sales

Customer Sales Representative

Yard Sales Assistant

Ground Floor - Team Member

Customer Service Assistant

Customer Care Executive

Customer Service Advisor - NORWICH

Customer Representative - Kings Lynn

Receptionist/Food and Beverage Assistant

Retail Assistant - Part Time

Customer Service Specialist

I want to receive the latest job alerts for customer service in great dunham, nfk

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