Senior mechanic Work, Jobs in Greenwich, Gtl (with Salaries)

Advertiser Solutions Vendor Lead, Programmatic and Direct Support
Spotify —London
- Sales
- Driving
- Work from home
- Employee assistance programme
VP Investment, Infrastructure
Pantheon Ventures Careers —London
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Commercial Account Specialist, Coals/Metals
News Corp —London
- Microsoft Excel
- Microsoft Outlook
- Sales
10d
Fullstack Senior Software Engineer (TypeScript, C#, React, AWS)
Houseful —London
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Referral programme
Quick apply
Senior Opto-Mechanical Engineer
OLIX —London
- From £102,000 a year
- Full-time
- Heavy lifting
- CAD
- Engineering
Global Marketing Senior Director – Content Discoverability
Boston Consulting Group —London
- Full-time
- Master's degree
- Analysis skills
- Product management
Senior Bike Mechanic
Brixton Cycles Collective Ltd —London
- £28,000 - £32,500 a year
- Full-time
- Heavy lifting
- Maintenance
- Mentoring
- Employee discount
Quick apply
8d
Senior Bike Mechanic
First Step Trust —London
- £30,000 - £35,000 a year
- Full-time
- Automotive diagnostics
- Paid training
- Annual leave
Quick apply
Senior Facade Engineer
AKT II —London
- CAD
- Engineering
- Presentation skills
Senior FP&A Manager
Stats Perform —London
- Full-time
- Sales
- Salesforce
- Accounting
Fund Controller, Senior Associate
Partners Capital —London
- Microsoft Excel
- Accounting
- Mentoring
Junior Securities Lending Trader
Deutsche Börse —London
- Call to connect
- Hybrid work
- Microsoft Excel
- English
- SQL
- Free parking
- Flexible schedule
8d
Customer Value Partner, Mid-Market
Multiverse —London
- Full-time
- Hybrid work
- Gym membership
- Life insurance
Quick apply
Senior Manager/Manager – Structured Trade Finance Product Risk
BBVA —London
- Full-time
- Engineering
- English
- Presentation skills
Financial Risk Lead, Trust and Securities Services (TSS)
Deutsche Bank —London
- Full-time
- Hybrid work
- Master's degree
- No degree
- Business
- Employee discount
Commercial Account Specialist, Coals/Metals
Dow Jones —London
- Microsoft Excel
- Microsoft Outlook
- Sales
10d
Head of Amazon - United Kingdom (Remote)
Scriveiner London —London
- £90,000 - £120,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
Equity Swaps Trader – EMEA, Assistant Vice President, Onsite
State Street —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Senior Customer Success Manager
Clio —London
- £11,400 - £15,400 a year
- Full-time
- IT
- Communication skills
- Life insurance
Senior Business Development Lead - Retail Tech & Software Services
Mindera —London
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Software development
- Employee discount
Quick apply

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Advertiser Solutions Vendor Lead, Programmatic and Direct Support

Spotify -
London

Apply Now

Job details

Permanent

Benefits

Work from home
Employee assistance programme

Qualifications

Programme management
Sales
Driving
Customer support

Full job description

Sales

Ad Sales

Permanent

London

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

We are looking for a Vendor Lead to serve as the primary connection between our vendor support teams and the broader Spotify Ads organization. You'll also serve as the programmatic subject matter expert within Vendor Operations, helping ensure technical excellence, scalable enablement, and consistent support across our EMEA and JAPAC Markets. Working across vendor partners and internal stakeholders, you'll identify opportunities for improvement, lead operational initiatives, and help shape how frontline support is delivered across our advertising business.

What You'll Do

- Serve as the programmatic product expert within the vendor operations function, partnering with internal regional leads as a peer on product knowledge
- Identify technical and functional capability gaps across the vendor support organization and partner with training teams to develop targeted enablement programs that strengthen programmatic expertise.
- Monitor key operational metrics and quality indicators to identify trends, measure performance, and inform support program improvements.
- Execute on priority initiatives and workstreams on behalf of management, stepping in where focus is needed across the vendor support model.
- Identify process, knowledge or skill gaps within the vendor support team and propose actionable solutions.
- Manage complex escalations with Tier 2 Support, Engineering, Product, and Ad Product Quality teams, ensuring issues are investigated, communicated effectively, and resolved in a timely manner.
- Partner with Sales, Customer Success, and other GTM teams to gather feedback, prioritize improvements, and continuously evolve the vendor support program.
- Identify operational inefficiencies and recurring support challenges, and drive solutions that improve quality, consistency, and resolution times.
- Own and evolve the vendor enablement framework, including onboarding, continuous learning programs, knowledge base content, process documentation, and training materials.
- Support the QA process for support agents by reviewing cases, identifying areas for improvement, and flagging opportunities for additional coaching or documentation updates.
- Work with cross-functional stakeholders such as Product, Product Marketing, Finance, and Sales System and Tooling to initiate updates in the team’s workflows or processes.

Who You Are

- You have 5+ years of experience in customer support operations, program management, vendor management, or a related field, including 3+ years working within the programmatic advertising ecosystem
- You have hands-on experience working with and managing external vendor or BPO support teams, and you understand the nuances of operating through outsourced support partners.
- You have deep hands-on experience with programmatic advertising operations, including campaign troubleshooting, DSP and SSP integrations, deal setup, auction mechanics, and campaign delivery.
- You have the ability to assess the technical accuracy of vendor case resolutions, not just communication quality
- You have experience working with global teams that span across different time zones.
- You are highly proactive, with a strong ability to identify operational opportunities before they become issues.
- You build strong relationships across functions and are comfortable influencing stakeholders across Sales, Product, Engineering, Operations, and external vendor organizations.
- You have experience driving process improvements and operational change across complex support organizations.
- You are detail-oriented, organized, and rigorous in maintaining documentation and processes.
- You are an excellent communicator who can translate complexity for a range of stakeholders, from frontline agents to senior leadership.
- You are comfortable working in a fast-moving environment where some structures are still being built, and you thrive when given the autonomy to shape how things work.

Where You'll Be

- This role can be based in London, UK
- We offer you the flexibility to work where you work best! There will be some in person site visits, but still allows for flexibility to work from home.

Learn about life at Spotify

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Apply Now

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I want to receive the latest job alerts for senior mechanic in greenwich, gtl

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