Head of customer service Work, Jobs in Hackbridge, Gtl (with Salaries)

Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Gym membership
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
10d
Elite Cover Corporate Receptionist – Monday to Friday | Central London
Bennett Hay —London
- £30,784 a year
- 8 hour shift
- Microsoft Outlook
- Travel
- Organisational skills
Quick apply
14d
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
10d
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
9d
Admin/Stock Supervisor
Bestway Group —Croydon
- Full-time
- Customer service
- Data analysis skills
- Communication skills
- Annual leave
Quick apply
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Academic Administration Officer
Institute for Optimum Nutrition —Richmond
- £23,200 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Head of London Operations
tyred ltd —London
- £35,000 - £47,500 a year
- Full-time
- Management
- Business development
- Recruiting
- Store discount
- Employee stock purchase plan
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Deputy Reception Manager Monday - Friday
CH&CO —London
- £36,000 a year
- Full-time
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Airside Officer
British Airways —Gatwick Airport
- £16.26 - £18.48 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee discount
7d
Head of Customer Care
Clarion Housing Group —London
- £70,398 - £87,998 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Travel
8d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
3d
Retail Systems Testing Administrator
Superdrug —Croydon
- Part-time
- Hybrid work
- AI
- Store discount
- Employee discount
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
10d
Buying Assistant (part time 3 days a week)
Superdrug —Croydon
- Hybrid work
- Microsoft Powerpoint
- No degree
- Communication skills
- Store discount
- Annual leave
3d
Student recruitment officer / Course Advisor
Regent College London —London
- £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Recruiting

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head of customer service jobs near hackbridge, gtl

Facilities & Travel Coordinator

Air Charter Service -
Surbiton

Quick apply

Job details

Full-time
£35,000 a year

Benefits

On-site gym
Annual leave
Company pension
Canteen
Private medical insurance
Gym membership

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Travel arrangements
Customer service
Facilities management
Project management
Accommodation booking
Property management

Full job description

Company Description

Established in 1990 in the basement of our chairman’s home, Air Charter Service remains the largest charter brokerage in the world with over 700 employees across 40+ offices across the globe.

Our head office, based here in Surbiton has over 250 employees and hosts numerous visitors every year. Due to continued growth, we are looking for a Facilities & Travel assistant to oversee company flats & hotel bookings.

Job Description

First impressions count, especially for new employees visiting our London head office for the first time. This role is all about ensuring they experience the very best of first impressions, making sure their welcome to ACS, (and often the UK) for the first time is of such high quality that it engenders the most positive of first impressions of ACS, ACS London, and of the UK.

Assisting the London facilities team, the main duties of this role are to oversee the company flats managing all visitors and facilities, overseeing London hotel bookings for ACS colleagues, whilst helping the London team with any ongoing projects. Duties will include but are not limited to:

Responsible for managing all aspects of the company flats, undertaking flat checks, cleaning audits & reporting
In charge of all areas of booking people into the flats and overspill into local hotels when needed.
Extensive communication with the ACS training department
Meet and greet visiting ACS colleagues occupying the company flats to ensure the smoothest possible arrival experience – (out of hours and early evenings, weekends required)
Showing colleagues around the flats and demonstrating the functions – washing machines, cooker etc
Occasional out-of-hours emergency support for ACS colleagues occupying the company flats
Oversee London flat projects including changes, refurbs & upgrading projects.
Assisting the wider facilities team with new process development and integration
Assisting with on-site property management tasks and contractor access on behalf of the landlord
Responsible for monitoring external contractors’ performance and ongoing expenditure costs/savings for the flats
Developing and presenting new ideas to management to make improvements to flats & user experience.
Maintain a good relationship with the local hotels so ACS receive the best prices & manage bookings when needed.

Qualifications

Experience in a customer facing role is essential - Hospitality background desired
Excellent level of customer service with an above and beyond attitude
Previous experience working with suppliers, contract management and tendering
Excellent organisation and project management skills with a keen eye for detail
MUST be available to work flexible hours including weekends / early morning and evenings (time back in lieu received)
Must live locally to the Kingston Upon-Thames area
The ability to manage multiple complex projects concurrently within the tight deadlines
Proactive, motivated and driven
Strong computer skills, including Word, PowerPoint and Excel

Additional Information

The starting salary for this position is £35,000pa

22 days annual leave, increasing to 25 after 1 years’ service
Free breakfast and lunch in our onsite canteen “The Hangar”
Free onsite gym with weekly classes
2x Giving back, charitable days a year
Private healthcare and pension

DIVERSITY & INCLUSION:

Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.

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Refine Your Search

head of customer service jobs in hackbridge, gtl

Facilities & Travel Coordinator

Head of Business

Elite Cover Corporate Receptionist – Monday to Friday | Central London

EHCP Coordinator

HR Business Partner

Admin/Stock Supervisor

Product Support Specialist (Part-Time)

Meetings & Event Sales Co-ordinator

Academic Administration Officer

Head of London Operations

Head of Customer Experience

Deputy Reception Manager Monday - Friday

Front of House & Community Co-Ordinator - Highgate Studios

Airside Officer

Head of Customer Care

Customer Experience Manager

Retail Systems Testing Administrator

Global Head of Customer Experience & Success (Sales Team)

Buying Assistant (part time 3 days a week)

Student recruitment officer / Course Advisor

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