Product marketing manager Work, Jobs in Hackney Downs (with Salaries)

CRM Manager (Services)
Currys —London
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Annual leave
10d
BCG X Global Marketing Senior Manager - Temporary
Boston Consulting Group —London
- £120,000 - £154,000 a year
- Full-time
- Marketing
- Master's degree
- Project management
- Profit sharing
- Annual leave
Senior Product Manager
Tes Global —London
- £75,000 - £95,000 a year
- Full-time
- Analysis skills
- Product management
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Lead product marketing manager
SECCL —London
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- Employee discount
Product Marketing Manager
Zutec —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
11d
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Product Strategy Manager
ZR Mind Digital Solutions —London
- £5,800 - £7,300 a month
- Full-time
- English
- Analysis skills
- Product management
- Free parking
Quick apply
6d
Product Marketing Manager
Clariven Business Solutions —London
- £46,000 - £56,000 a year
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
3d
Product Marketing Manager
Driftrock Limited —London
- £45,000 - £60,000 a year
- Full-time
- Remote
- Sales
- Annual leave
- Employee discount
Quick apply
10d
Head of Marketing & Mindshare
Genie AI —London
- £80,000 - £120,000 a year
- Remote
- AI
- Leadership
- Communication skills
12d
Senior Product Manager
The Tangent Studio —London
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Software development
- Health & wellbeing programme
- Flexitime
Quick apply
13h
Product and Customer Marketing Manager
Propel Together —London
- £65,000 - £80,000 a year
- Sales
- IT
- Employee assistance programme
Senior Product Manager, EG Advertising
Expedia —London
- £173,000 - £277,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
- Employee assistance programme
Senior Product Manager
API Portugal International —London
- £75,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Software development
- Health & wellbeing programme
- Flexitime
Quick apply
11h
Senior Associate Director, Sr Product Marketing Development Manager
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Head of Marketing
1st Formations —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
Senior Product Marketing Manager - Professional Products Division
l'Oréal —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
Senior Product Marketing Manager
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Work from home
Quick apply
Product Marketing Manager (Youth)
Revolut —London
- £18,400 - £29,100 a month
- Communication skills
- Marketing
Senior Product Marketing Manager
TeamViewer Germany GmbH —London
- Hybrid work
- Sales
- English
- IT
- Employee discount
Quick apply

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product marketing manager jobs near hackney downs

CRM Manager (Services)

Currys -
London

Apply Now

Job details

Full-time | Fixed term contract
10 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

CRM software
Marketing
Organisational skills
Business
Communication skills

Full job description

Vacancy ID: 49196

Role overview:

CRM Manager (Services)
London
Currys London Campus at Waterloo
Fixed Term Contract (6 months)
Full Time
Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

In this newly created role, the CRM Manager will be accountable for formulating and delivering the Currys Services CRM strategies, maximising product acquisition, growth and retain opportunities across various highly personalised customer journeys that drives improved Services product adoption and customer NPS.

You’ll be focused on opportunities to cross-sell and upsell of our Services range, through various life stages developing multi-channel strategies including Email, SMS and DM.

Here at Currys we are passionate about technology, and as the eyes and ears of the customer our role is to champion customer insight across the business to deliver a customer centric CRM programme. As such you will work closely with Customer Data, Analytics & Insight teams as well as Agencies, Commercial Categories & Services teams. All core functions that go into creating hyper-targeted communication programmes to customers at every stage of their technology lifecycle.

This is a fantastic opportunity for someone wanting to work within a growth area of a fast-paced retail business. who can bring an excellent knowledge of CRM and understands the right balance between customer, commercial and brand levers to use to deliver against revenue and customer objectives.

Role overview:

As part of this role, you'll be responsible for:

Developing the CRM Services strategy, including delivery of considered test and learn opportunities to improve various Currys Services acquisition and renewal rates
Managing the customer journey workflows, including channels such as email, SMS, Direct Mail, outbound and ad-hoc microsite activities
Creating and implementing the strategic development of Repairs marketing
Accelerating the launch of Services/CSA reporting, enabling multiple stakeholders to obtain information about customer conversion and comms engagement with ease
Auditing existing customer journey and formulate cross-sell opportunities of wider Services range
Carrying out gap analysis of inlife comms deployments to assess how to deliver range of assets in area
Delivering initiatives to reduce churn and improve extended-warranty customer retention
Overhauling our approach to customer acquisition, evaluating tactics to engage and convert new customers post purchase & beyond.
Collaborating with insights team to develop channel and segmentation strategies.
Championing the CRM Strategic Framework and campaign delivery process, and align with stakeholders on wider business objectives, acting as the Subject Matter Expert for CRM
Continuously advocating for a customer-first mindset within the CRM team, ensuring they understand the many ways that the CRM technology and data can be used to better communicate with our customers (and co-ordinate any training the team needs to deliver this)
Monthly reporting and analysis playback to stakeholders, sharing recommendations for improvement and collating feedback to implement.

You will need:

meticulous attention to detail and a ‘can do’ attitude to work
to be commercially focused & data driven, whilst putting the customer at the heart of every marketing decision
to have great communication & organisational skills, with a strong focus on campaign planning, content delivery and analytics
to be self-motivated with a proactive approach & ability to work to deadlines
CRM experience working on a high-profile multi-channel consumer brand with exposure across the lifecycle (acquire, keep and retain) with a sizeable customer database
Experience of working with a campaign tool to build and deploy campaigns
Degree or equivalent in Marketing or business or related field
Working in a regulatory environment is desirable

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

Holiday benefits - 25 days of annual leave (plus bank holiday entitlement)
Private medical insurance
Life Assurance
Competitive pension scheme
Access to discretionary bonus
Hybrid working; our primary Currys Campus is at Waterloo (WeWork)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we'll do our best to help.

Apply Now

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product marketing manager jobs in hackney downs

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