Quality & process coordinator Work, Jobs in Hadleigh, Ess (with Salaries)

Quality & Process Coordinator - Basildon
Arc —Basildon
- £35,000 a year
- Customer service
- Analysis skills
- Organisational skills
Business Operations Coordinator
Zexi Ltd —Rayleigh
- £30,000 - £33,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Testing & UAT Coordinator - D365 F&SCM Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- ERP systems
- Organisational skills
- Free parking
- Work from home
Quick apply
Programme Co-ordinator
PSS Utilities —Rochford
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
14d
Care Coordinator
Kinect Services —Rayleigh
- £32,000 - £35,000 a year
- Full-time
- Management
- Organisational skills
- IT
- Annual leave
2d
Removal Coordinator
Regal South East Limited —Sheerness
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Accounting
- Computer skills
Quick apply
7d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Enterprise Coordinator
Commercial Services Group —Aylesford
- £36,233 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
Import & Export Logistics Coordinator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
Compliance Coordinator & PA
KIMS Hospital —Maidstone
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
11d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Practice Administrator
The Medical Centre Group —Maidstone
- From £14 an hour
- Part-time
- GP surgery experience
- English
- Microsoft Office
Quick apply
12d
Professional Development Officer
HCRG Care Group —Writtle
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
- Employee discount
Quick apply
6d
Student Coordinator
HCRG Care Group —Writtle
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
6d
Operational Careers Hub Lead
Commercial Services Group —Aylesford
- £42,883 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
EHC Coordinator (Pre-14 Team)
Medway Council —Chatham
- £32,378 a year
- Full-time
- Hybrid work
2d
WORKSTREAM CO-ORDINATOR
Laing O'Rourke —Dartford
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Utility Service Coordinator
M Group —Dartford
- Annual leave
- Employee assistance programme
4d
Deputy Area Inclusion Lead (Senior EHC Coordinator - Post 14 Team)
Medway Council —Chatham
- £39,053 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
3d
Technical Coordinator
Hill Group UK —Chelmsford
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee discount

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Quality & Process Coordinator - Basildon

Arc -
Basildon

Apply Now

Job details

£35,000 a year

Qualifications

Customer service
First aid
Business processes
Visio
ISO 9001
Analysis skills
Organisational skills
IT
Communication skills

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Job Description

We are seeking a proactive and forward-thinking Quality & Process Coordinator to drive operational efficiency and modernisation across the organisation.

This role is focused on:

Designing, standardising and improving business processes
Supporting ISO 27001 and ISO 9001 audit readiness
Identifying and implementing automation opportunities
Reducing reliance on manual and legacy workflows
Embedding a culture of continuous improvement across our Managed Service Provider (MSP) operations

You will play a key role in improving scalability, reducing operational overhead and enabling smarter, more automated ways of working.

Key Responsibilities

Process Optimisation & Automation

Map, document and standardise core business processes across departments.
Identify inefficiencies, manual bottlenecks and legacy workflows.
Design and implement automation initiatives (e.g., Power Platform, RPA, workflow tools).
Work with IT and operational teams to modernise service delivery processes.
Establish process KPIs and performance metrics.
Build and maintain a continuous improvement roadmap.
Promote a culture of process ownership and accountability across teams.
Evaluate and recommend tools that improve workflow efficiency.

ISO & Compliance Support

Support the maintenance of processes aligned to ISO 27001 and ISO 9001 requirements.
Prepare departments for internal and external ISO audits.
Work with external BSI auditors during assessment periods.
Conduct process-based internal reviews to identify gaps or risks.
Assist in maintaining audit evidence and control documentation.
Track and follow up on corrective actions from audits.
Support risk assessment activities related to operational processes.
Monitor adherence to documented procedures and escalate risks where needed.

Health & Safety Compliance

Maintain and improve health & safety procedures across all sites.
Conduct H&S assessments using Atlas and ensure statutory compliance.
Oversee Fire Marshal and First Aid coverage via rota management.
Complete fire marshal and first aid training as required.
Manage head office facilities compliance including:

o Security

o COSHH

o Building safety checks

o Equipment servicing

Distribute and track annual DSE assessments for all staff and new joiners.

Training & Continuous Improvement

Provide internal guidance on process best practices and automation usage.
Support teams in adopting new automated workflows.
Track employee completion of required compliance training.
Facilitate internal improvement workshops with leadership.
Support governance meetings focused on operational efficiency.
Champion continuous improvement methodologies across the organisation.

Environmental & Sustainability

Support compliance with environmental regulations.
Identify opportunities to improve organisational sustainability.
Support future ISO 14001 readiness where applicable.

Requirements

Essential

Strong understanding of ISO 27001 and ISO 9001 frameworks (process perspective).
Experience improving or redesigning business processes.
Experience supporting ISO audits.
Knowledge of UK health & safety requirements (fire safety, COSHH, first aid).
Strong analytical and organisational skills.
Excellent stakeholder communication skills.
Experience in an MSP, IT services or technical environment.

Highly Desirable

Experience delivering automation or digital transformation initiatives.
Exposure to Power Automate, Power Platform, RPA or similar tools.
Experience reducing manual operational workload.
Familiarity with process mapping tools (Visio, Lucidchart, BPMN etc.).
ISO Lead Auditor exposure.
NEBOSH or equivalent H&S qualification.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility:

We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

quality & process coordinator jobs in hadleigh, ess

Quality & Process Coordinator - Basildon

Business Operations Coordinator

Testing & UAT Coordinator - D365 F&SCM Implementation - Contract

Programme Co-ordinator

Care Coordinator

Removal Coordinator

Centre Coordinator

Enterprise Coordinator

Import & Export Logistics Coordinator

Compliance Coordinator & PA

Centre Coordinator & DDSL

Practice Administrator

Professional Development Officer

Student Coordinator

Operational Careers Hub Lead

EHC Coordinator (Pre-14 Team)

WORKSTREAM CO-ORDINATOR

Utility Service Coordinator

Deputy Area Inclusion Lead (Senior EHC Coordinator - Post 14 Team)

Technical Coordinator

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