Client services specialist Work, Jobs in Halstead, Ken (with Salaries)

Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
7d
Support Specialist in the UK
TicketCo —London
- Remote
- AI
- Communication skills
Generalist Adviser
London Advice Centre —London
- Research
- Communication skills
- Negotiation
Specialist Recovery Worker
Hestia —London
- Weekend availability
- Computer literacy
- Communication skills
Wellbeing Recovery Worker - DAWS (Hammersmith & Fulham)
Turning Point —Hammersmith and Fulham
- £31,010 - £36,300 a year
- Full-time
- Communication skills
- Annual leave
13d
Information, Advice and Guidance Facilitator
South East London Mind —London
- £31,308 a year
- Part-time
- Hybrid work
- Microsoft Office
- Mentoring
- Communication skills
2d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Analysis skills
- Project management
- Bachelor's degree
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
Multi Disadvantage Refuge Worker
Solace Women's Aid —Haringey
- £15,944 - £17,038 a year
- Part-time
- Hybrid work
- Employee assistance programme
- Employee discount
22h
Trainee Recovery Worker – City & Hackney
Turning Point —London
- £28,406 - £31,832 a year
- Full-time
- Annual leave
8d
Employment Specialist
Hestia —London
- Communication skills
- Time management
Peer Support Worker
Hestia —Hornchurch
- Microsoft Word
- Computer literacy
- Communication skills
UHNW Private Client Live-In Carer & Personal Assistant
Affluency Agents —London
- £1,700 - £2,500 a week
- Part-time
- Travel
- In-person
- Care plans
- Free parking
- Sick pay
Quick apply
8d
Customer Support Specialist, PBR (Past Business Review)
InvestEngine —London
- Communication skills
13d
Client Experience Coordinator
Sotheby's —London
- Continuous improvement
- Organisational skills
- Communication skills
6d
Specialist Outreach Workers
The Deaf Health Charity SignHealth —London
- £13.85 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Work from home
Freelance Care Compliance Consultant (Self Employed - Contractor)
Delphi Care Solutions —Basildon
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
Specialist Care Coordinator
Kent and Medway Mental Health NHS Trust —Gillingham
- £39,959 - £48,117 a year
- Full-time
- Medication administration
- Case management
- Nursing
7d
Companionship care
Companion —Canvey Island
- £15 an hour
- Full-time
Quick apply
Receptionist
Bupa —London
- £27,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Employee discount
- Gym membership
Quick apply
9h

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Client Placement Specialist

UK Therapy Guide
London

Quick apply

Job details

Part-time
£14 an hour
7 days ago

Benefits

Work from home

Qualifications

Google Suite
Customer service call handling
Client engagement
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Join UK Therapy Guide as a Client Placement Specialist

Are you a people-focused professional who thrives on meaningful conversations and real-world impact?

We’re looking for a results-driven Client Placement Specialist to join UK Therapy Guide on a part-time basis. This fully remote position is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about guiding individuals on their mental health journey. In this role, you’ll work directly with clients during live placement calls, offering empathetic, confident support as you guide them from their first enquiry to the start of their therapy journey.

Your ability to listen, reassure, and inspire trust will play a vital role in helping clients take an important step toward better mental health. You won’t be doing this alone. We provide comprehensive training, clear guidance, and operate under strict safeguarding procedures, ensuring the highest standards of care for both clients and our team.

About Us

UK Therapy Guide is a rapidly growing online therapy platform dedicated to making high-quality mental health therapy accessible across the UK. We connect individuals with qualified therapists, offering personalised matching services to ensure clients find the right therapeutic fit. We are passionate about transforming mental health access and are looking for individuals to join us on this mission.

Hours

Part-time: Approximately 17 hours per week.

This role is based on 4-hour shifts.

Our core shift blocks are: 9 a.m. - 1 p.m. 4 p.m. - 8 p.m.

The successful candidate must have the flexibility to work a combination of both morning and evening shifts to complete their weekly hours.

Key Responsibilities

Successfully guide clients from initial inquiry to a booked first session through empathetic and effective placement calls.
Consistently maintain high booking efficiency and ensure accurate client onboarding data.
Ensure a high level of client and therapist satisfaction by providing timely and helpful support.
Contribute to the continuous improvement of our placement process by gathering and managing client feedback.
Manage administrative tasks and maintain accurate data to ensure a smooth client journey.

Required Skills & Qualifications

Proven experience in a target-driven customer service role is essential. Excellent communication skills (written and verbal).
Strong interpersonal skills, with the ability to empathise and build trust with clients to guide decisions.
Demonstrated resilience, with the ability to manage customer inquiries and remain composed under pressure.
Goal-oriented, with a strong desire to meet and exceed targets.
Confidence in clear and persuasive communication, gently supporting hesitant clients towards making a decision.
Highly organised and able to handle multiple tasks efficiently.
Strong technical proficiency, including expertise with Google Workspace and the ability to quickly learn and adapt to new software.

Why Join Us?

Flexible, remote working opportunity
Be part of a company that’s making a real difference in mental health
Growth and development opportunities
A collaborative, creative, and supportive work environment

Application question(s):

1. This role combines empathetic client support with the responsibility of guiding clients to start their therapy journey. Why does this specific combination of helping people and achieving a clear outcome appeal to you?

2. How do you ensure excellent customer care and detail management when communicating with clients remotely?

3. How do you feel about working in a role with specific, measurable targets? Describe your experience with this.

Pay: £14.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

client services specialist jobs in halstead, ken

Client Placement Specialist

Support Specialist in the UK

Generalist Adviser

Specialist Recovery Worker

Wellbeing Recovery Worker - DAWS (Hammersmith & Fulham)

Information, Advice and Guidance Facilitator

Client Services & Support Specialist- London, UK

Client Services Executive

Multi Disadvantage Refuge Worker

Trainee Recovery Worker – City & Hackney

Employment Specialist

Peer Support Worker

UHNW Private Client Live-In Carer & Personal Assistant

Customer Support Specialist, PBR (Past Business Review)

Client Experience Coordinator

Specialist Outreach Workers

Freelance Care Compliance Consultant (Self Employed - Contractor)

Specialist Care Coordinator

Companionship care

Receptionist

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