Head of customer service Work, Jobs in Ham, Wil (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Working Together Coproduction Lead
Swindon Borough Council —Swindon
- £46,142 a year
- Full-time
- Hybrid work
- English
- Travel
Quick apply
Head of Operations (Property/Mortgages)
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Tenancy Fraud Officer
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
Quick apply
9d
Learning & Performance Partner
Oak Furnitureland —Swindon
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Research
- Mentoring
- Employee assistance programme
- Employee discount
Front of House and Sales Manager
Corn Exchange Newbury —Newbury
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Employee discount
Quick apply
1d
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- In-person
- Business
- Accounting
Quick apply
Project Manager
Oak Furnitureland —Swindon
- £50,000 a year
- Full-time
- Software development
- Free parking
- Employee assistance programme
Communications Lead - Housing
Swindon Borough Council —Swindon
- £46,142 a year
- Full-time
- Hybrid work
- English
- Travel
Quick apply
Head of People Business Partnering & Employee Relations (Transformation Lead)
Smiths News —Swindon
- £80,000 a year
- Travel
- Human resources
- Leadership
- Free parking
- Referral programme
Service Manager, Parks and Public Realm
Swindon Borough Council —Swindon
- £58,364 a year
- Full-time
- English
- Continuous improvement
- Leadership
Quick apply
10d
Regional Service Charge Manager
SNG (Sovereign Network Group) —Basingstoke
- £58,000 - £71,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
Commercial Cleaning Area Manager / Contracts Manager
RAPID CLEAN —Swindon
- £32,000 a year
- Full-time
- Customer service
- Team management
- Training & development
- Free parking
- Annual leave
Quick apply
9d
Head of Workplace Experience
Mitie —Reading
- Hospitality
- Presentation skills
- Continuous improvement
10d
Sr Director, Drug Development Lead
IQVIA —Reading
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
- Work from home
10d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
Enquiries Assistant
The Old Station Nursery —Theale
- £30,000 a year
- Temporary
- Computer literacy
- Continuous improvement
- Organisational skills
Quick apply
IT Services & Compliance Analyst
Aspire Defence Services Limited —Tidworth
- Up to £47,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d

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head of customer service jobs near ham, wil

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Stakeholder collaboration
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. You'll work as part of our broader Customer Experience team and will manage a team of two dedicated to transforming the customer experience through digital innovation, driving progress, and delivering tangible outcomes.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

head of customer service jobs in ham, wil

Senior Customer Experience Manager

School Business Manager

Working Together Coproduction Lead

Head of Operations (Property/Mortgages)

Tenancy Fraud Officer

Learning & Performance Partner

Front of House and Sales Manager

Finance Business Partner

Project Manager

Communications Lead - Housing

Head of People Business Partnering & Employee Relations (Transformation Lead)

Service Manager, Parks and Public Realm

Regional Service Charge Manager

Commercial Cleaning Area Manager / Contracts Manager

Head of Workplace Experience

Sr Director, Drug Development Lead

Senior Lifecycle & Projects Manager

Head of Engineering (Hybrid)

Enquiries Assistant

IT Services & Compliance Analyst

I want to receive the latest job alerts for head of customer service in ham, wil

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