Technical support specialist Work, Jobs in Hare Hatch, Brk (with Salaries)

RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Quality control
Quick apply
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
10d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Kubernetes Specialist
CGI —Reading
- Full-time
- DevOps
- Scripting
- Agile
Quick apply
Field Engineer
GMM SALES LTD —Slough
- From £33,000 a year
- Full-time
- Heavy lifting
- Maintenance
- No experience needed
- Free parking
- Annual leave
Quick apply
6d
Software Tester
AKONI TECHNOLOGIES LTD —Reading
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Communication skills
- Free parking
Quick apply
16h
Technical Presales Specialist
TD Synnex —Bracknell
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Design Technology Technician
King's Academy Binfield —Bracknell
- £25,930 - £27,202 a year
- Full-time
- Organisational skills
- In-person
- School
Quick apply
5d
Log Cabin Installer
Norwegian Log Buildings Ltd —Twyford
- £28,000 - £33,000 a year
- Overtime
- Carpentry
- English
- Travel
- Annual leave
- Sick pay
Quick apply
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
Business Systems & Automation Specialist (Zoho CRM)
Blue Asbestos Limited —Hemel Hempstead
- £38,000 - £45,000 a year
- Full-time
- CRM software
- SQL
- APIs
- Free parking
Quick apply
13d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- No degree
- Travel
- Free parking
- Annual leave
Quick apply
Joinery - CAD Designer
Greenborne —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Support Worker
White Leaf Support —High Wycombe
- Up to £29,610 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
7d
Materials Technician
Construction Testing Solutions Ltd —Heathrow
- £26,000 - £28,000 a year
- Overtime
- Computer literacy
- Laboratory experience
- Maths
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Trainee Engineer
Briggs Equipment —Maidenhead
- Full-time
- Employee discount
Quick apply
Technical Training Specialist (Mechanical or Electrical / Control & Instrumentation)
RWE AG —Didcot
- Full-time
- Engineering
- Organisational skills
- Training & development
14h
Technical Solutions Specialist (Geophysicist)
Seequent —Reading
- Travel
Junior CAD Designer
SkyLofts —Farnborough
- £25,500 - £32,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply

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RMA Coordinator / Technical Support Specialist

Habitech LTD
Basingstoke

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Microsoft Excel
Returns processing
Customer service
Process improvement
Case record updates
Microsoft Office Suite
Technical support
Quality control
Organisational skills
Customer support
Customer interaction

Full job description

RMA COORDINATOR

Technical Support Team | Basingstoke, Hampshire | Full Time | Salary: £25k per annum

We are looking for a driven and organised individual to join our Technical Support team as an RMA Coordinator. Prior experience in this type of role is welcome but by no means essential; we are equally happy to hear from recent college or university graduates who are ready to build a career within a specialist, market-leading business. What matters most is the right attitude and a genuine willingness to learn.

ABOUT HABITECH:

Founded in 2006, Habitech is one of the UK's leading value-added distributors of specialist AV products and systems. From our Basingstoke headquarters, we supply and support residential and commercial integrators across the country, representing 60+ world-class brands spanning premium audio, video, projection, networking, smart control, lighting, and much more. We are more than a distributor; we provide technical support, system design guidance, professional training, and hands-on aftercare, making us a true long-term partner to every dealer we work with.

THE ROLE:

As RMA Coordinator, you will manage the end-to-end returns and warranty process across our product portfolio. Working closely with our Technical Support team, suppliers, and dealer network, you will ensure every return, repair, or replacement case is handled with accuracy, efficiency, and professionalism.

Full training will be provided from day one. We are looking for someone who is methodical, communicates well, and takes real ownership of their work.

KEY RESPONSIBILITIES:

- Manage RMA Process: Oversee the end-to-end RMA process, from receiving returns to processing claims and coordinating repairs or replacements.

- Customer Communication: Serve as the primary point of contact for customers regarding RMA enquiries, providing timely updates and resolving issues efficiently.

- Documentation and Tracking: Maintain accurate records of RMA requests, actions taken, and outcomes. Ensure all documentation is complete and up-to-date in the RMA system.

- Liaison with Technical Support: Work closely with the technical support team to diagnose issues, ensure proper documentation, and facilitate the repair or replacement process.

- Quality Control: Conduct quality checks on returned products to determine the cause of failure and ensure compliance with warranty terms and conditions.

- Supplier Coordination: Coordinate with suppliers for the return, repair, or replacement of products, ensuring timely and cost-effective solutions.

- Process Improvement: Identify opportunities to enhance the RMA process, streamline operations, and improve customer satisfaction.

WHAT WE'RE LOOKING FOR:

- Strong organisational skills and the ability to manage multiple open cases simultaneously

- Clear, confident communication - written and verbal

- A methodical, detail-oriented approach; accuracy matters in this role

- Self-sufficient and able to take initiative without needing to be directed at every step

- A natural problem solver who can think logically and work through challenges calmly

- A positive, can-do attitude and genuine willingness to learn

- Reliability and punctuality - our dealer network depends on us to be consistent

- Basic proficiency in Microsoft Office Suite

- Any interest in AV technology, networking, or home automation is a bonus - everything will be taught

WHAT HABITECH OFFERS:

- A competitive salary and benefits package

- Structured on-the-job training and a clear path for career growth

- A supportive, collaborative team environment in a thriving specialist industry

- Access to world-class AV brands, ongoing product training, and our award-winning Basingstoke Experience Centre

READY TO APPLY?

Send your CV and a brief covering note to: [email protected]

www.habitech.co.uk | +44 (0)1256 638500 | Unit K, The Loddon Centre, Wade Road, Basingstoke

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Excel: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

UK Drivers License (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in hare hatch, brk

RMA Coordinator / Technical Support Specialist

Systems & Database Administrator

Second Line Support

Kubernetes Specialist

Field Engineer

Software Tester

Technical Presales Specialist

Design Technology Technician

Log Cabin Installer

Technical Service Specialist

Business Systems & Automation Specialist (Zoho CRM)

IT Support Technician

Joinery - CAD Designer

Senior Support Worker

Materials Technician

Technical Support Engineer (US hours)

Trainee Engineer

Technical Training Specialist (Mechanical or Electrical / Control & Instrumentation)

Technical Solutions Specialist (Geophysicist)

Junior CAD Designer

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