Liaison Work, Jobs in Harlesden, Gtl (with Salaries)

Operations Executive
Shift —London
- £26,500 - £27,500 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Annual leave
Quick apply
4d
Front of House & Client Support
Roar Fitness —Kensington and Chelsea
- £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Gym membership
Quick apply
10d
Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract
London Heritage Quarter —Victoria
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
- Annual leave
Quick apply
9d
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
Breakdown Recovery Controller / Administrator
Angel Moves Anything Ltd —Whitechapel
- £12.80 - £14.60 an hour
- Overtime
- Computer literacy
- English
- Analysis skills
- Employee discount
Quick apply
13d
Records and Archives Assistant - 3 Month FTC
Howard Kennedy —London
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
- Employee assistance programme
Quick apply
11d
EVENT AND STUDIO OPERATIONS MANAGER
YOU STUDIO LTD —London
- £38,000 - £39,000 a year
- Weekend availability
- Business development
- Team management
- Travel
Quick apply
12d
Schools Liaison Manager
Stemettes —Liverpool Street Station
- £33,944 - £36,250 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
12d
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Studio Coordinator & Executive Assistant (Luxury Wig Studio)
Chrissy Bales —London
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Hospitality
- Microsoft Office
Quick apply
Premium Experience Coordinator (FTC)
Formula E —London
- £30,800 - £33,000 a year
- Hybrid work
- Travel
- Organisational skills
- Store discount
- Annual leave
9d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Temporary Accommodation Placement Officer
Civic Recruitment Limited —Waltham Forest
- £173.31 a day
- Hybrid work
- Communication skills
Quick apply
Senior Customer Support & Operations Manager
CRS Ltd —London
- Hybrid work
- Team management
Team Assistant
pladis —Chiswick Park Station
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Employee assistance programme
- Employee discount
4d
Education Welfare Officer
TEAM Education Welfare Services —Southwark
- £29,000 - £30,000 a year
- Part-time
- English
- Experience working with children
- Bachelor's degree
Quick apply
4d
Stockist - Permanent full time (40H) - London (M/F)
Sézane —London
- Customer service
- Merchandising
Quick apply
Global Sales Co-ordinator
Rocco Forte Hotels —London
- Hospitality
- Customer service
- Hotel
Quick apply
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Academic Affairs Coordinator - NYU London
New York University —London
- Full-time
- Doctoral degree
- Computer literacy
- Microsoft Office
- Annual leave
10d

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Operations Executive

Shift -
London

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
4 days ago

Benefits

Annual leave

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Logistics
Process improvement
Internal department liaison
Analysis skills
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Communication skills
Time management
Analytics

Full job description

Operations Executive

Wembley, London

Full time (any 5 out of 7 days)

£26,500 to £27,500 per annum

About Shift

Shift is a rapidly expanding marketplace that’s transforming the logistics industry. We’re on a mission to revolutionise how goods move from point A to point B, leveraging innovative technology to deliver smarter, faster, and more efficient delivery solutions. Trusted by some of the most well-known brands, Shift powers cutting-edge logistics that enhance convenience and flexibility for all users.

At Shift, you’ll join a dynamic, forward-thinking team committed to redefining logistics and unlocking new opportunities in an ever-evolving market.

Overview of the role as an Operations Executive:

This is an exciting opportunity to play a vital role in enhancing our customer experience. As an Operations Executive, you'll not only help solve immediate issues but also contribute to shaping long-term improvements. This role supports operations for our store-to-home and locker deliveries with one of our well known retail partners. Based on-site, you will play a critical part in ensuring operational success as we grow.

If you're passionate about problem-solving and thrive in a collaborative environment, we’d love to hear from you!

Responsibilities as an Operations Executive:

Overseeing store-to-home and locker delivery operations.
Coordinating with self-employed drivers using our internal tech for route management and adjustments.
Being the day-to-day liaison with the client team in store, supporting them with problem solving and representing the Shift brand in a positive way at all times
Handle and resolve customer queries through email and phone, ensuring a positive customer experience at all touchpoints.
Investigate and solve problems effectively, focusing on delivering quick and satisfactory resolutions for customers.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.
Analyse customer feedback and service trends to identify patterns, recommending strategies to reduce repetitive issues.
Develop and implement contact avoidance and reduction techniques to streamline customer service processes.
Collaborate with internal teams to address root causes of recurring problems and ensure long-term solutions.
Act as a dedicated point of contact for customers using our delivery services, ensuring high standards of satisfaction.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.

To be successful as an Operations Executive, we are looking for the following attributes and experience:

Ability to handle customer queries with professionalism and clarity.
Strong verbal and written communication skills to effectively convey information and ideas.
Proven track record of strong problem solving with a proactive mindset.
Excellent organisational and time management skills to meet targets and deadlines.
Ability to remain calm under pressure, with a strong desire for personal development and continuous learning.
Strong analytical skills to identify trends and develop actionable insights for process improvement.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Familiarity with delivery services or logistics is a plus but not essential.

Why join Shift?

Plenty of benefits such as 25 days annual leave and enhanced MAT and PAT pay.
At Shift, we’re all about personal growth, development, and creating opportunities.
Collaborative working environment, working within cross functional teams across the business group.
We are focused on finding solutions for our customers, drivers and partners through the use of technology.
Ambitious, flexible and challenging culture.
You will have a direct impact on the growth of the business – we will always need and want you to bring ideas to the table!

If you have the drive and determination to make an impact on a growing business, apply now!

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in harlesden, gtl

Operations Executive

Front of House & Client Support

Intelligence and Crime Reduction Manager - 12 Month Fixed Term Contract

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

Breakdown Recovery Controller / Administrator

Records and Archives Assistant - 3 Month FTC

EVENT AND STUDIO OPERATIONS MANAGER

Schools Liaison Manager

Executive Assistant to CEO / Office Manager

Studio Coordinator & Executive Assistant (Luxury Wig Studio)

Premium Experience Coordinator (FTC)

Front of House Manager

Temporary Accommodation Placement Officer

Senior Customer Support & Operations Manager

Team Assistant

Education Welfare Officer

Stockist - Permanent full time (40H) - London (M/F)

Global Sales Co-ordinator

Airport Services Duty Supervisor - London Heathrow

Academic Affairs Coordinator - NYU London

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