Customer experience specialist Work, Jobs in Harlestone, Nth (with Salaries)

Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Specialist Multi Skilled Consultant
Nationwide Building Society —Northampton
- From £27,500 a year
- Full-time
- Organisational skills
- Financial services
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- In-person
- Communication skills
- Employee assistance programme
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
12d
Customer Experience Specialist, Sales (Full Time) - Northampton
Tesla —Northampton
- Weekend availability
- CRM software
- Customer service
- Presentation skills
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Transport Administrator – Specialist Haulage
RJC Lowloaders Ltd —Rushden
- £41,600 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
Prescription Service Specialist (m/f/d)
Unora GmbH —Northampton
- Computer literacy
- Salesforce
- Microsoft Office
- Annual leave
Quick apply
5d
Outbound Sales Team Leader
Moorgate Finance Ltd —Towcester
- £35,000 a year
- Full-time
- CRM software
- In-person
- Training & development
- Free parking
- Gym membership
Quick apply
3d
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- Maths
- Work from home
- Employee discount
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
4d
Housing Solutions Officer (Higher)
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Communication skills
- Annual leave
- Employee discount
3d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
B2B Agency Campaign Manager
Return on Investment Ltd —Milton Keynes
- £45,000 - £53,000 a year
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Quick apply
Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Credit Specialist
GXO Logistics —Northampton
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for customer experience specialist in harlestone, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near harlestone, nth

Service Technician jobs in Northampton

Housing Officer jobs in Milton Keynes

Business Development Manager jobs in Market Harborough

Customer Success Manager jobs in Milton Keynes

Campaign Manager jobs in Milton Keynes

Customer Service Coordinator jobs in Milton Keynes

Customer Service Representative jobs in Milton Keynes

IT Support jobs in Leicester

Customer Service Representative jobs in Northampton

Service Technician jobs in Bury

Service Technician jobs in Belfast

Service Technician jobs in Cyprus Station

Civil Service jobs in Exeter

Civil Service Jobs Ni jobs in Northern Ireland

Service Technician jobs in Kent

Customer Success Edtech jobs in London

Customer Experience Specialist jobs in Edinburgh

Customer Experience Specialist jobs in Dartford

Customer Experience Specialist jobs in Birmingham

Part Time No Experience Cafe jobs in London

Customer Service Advisor

Barclays -
Northampton

Apply Now

Job details

Permanent

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Risk management
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Date live: 21/08/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112451

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a Monday to Friday 9am-5pm role where you can learn, grow and thrive, we’d love to hear from you.

To be successful as a Customer Service Specialist, you should have:

Experience in customer service (internal or external).
Ability to manage a high volume of customer queries without compromising quality.
Excellent communication skills, both written and verbal, with the ability to tailor your message.
Solid PC skills, including proficiency in Microsoft Office.

Some other highly valued skills may include:

A genuine desire to develop and progress your career.
Confidence in balancing personal, team and client commitments.
Strong time management skills, with the ability to prioritise in fast-paced, governed environments.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This is more than just a job, it’s a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way.

The role is hybrid and based in Northampton.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer experience specialist jobs in harlestone, nth

Customer Service Advisor

Customer Service Specialist

Customer Service & Sales Coordinator

Housing Solutions Officer

Specialist Multi Skilled Consultant

IT Service Desk Specialist

Buying Assistant

Customer Experience Specialist, Sales (Full Time) - Northampton

Business Development Manager

Transport Administrator – Specialist Haulage

Prescription Service Specialist (m/f/d)

Outbound Sales Team Leader

Cruise Travel Expert

Customer Success & Renewals Specialist

Housing Solutions Officer (Higher)

Trainee Customer Service Representative (CSR)

Client Onboarding Executive

B2B Agency Campaign Manager

Business Development Executive

Credit Specialist

I want to receive the latest job alerts for customer experience specialist in harlestone, nth

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected