Business operations manager Work, Jobs in Harpenden, Hrt (with Salaries)

Business Operations Manager
Megagen Implants —Luton
- Full-time
- Management
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Business Support Coordinator/ Personal Assistant
Leonardo UK Ltd —Luton
- £31,253 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Flexible schedule
- Referral programme
11d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Oracle
- Salesforce
- English
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Operations Programme Manager
Lockheed Martin Corporation —Ampthill
- £80,000 - £100,000 a year
- Full-time
- PMP
- Engineering
- Analysis skills
- Employee assistance programme
- Employee discount
5d
Recovery Worker
Community Led Initiatives —Luton
- £26,227.50 - £28,285.00 a year
- Full-time
- Experience working with children
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Microsoft Excel
- Customer service
- Engineering
- Flexible schedule
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- IT
- Annual leave
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Business Operations Manager (T2), M&A, Strategy Risk & Transactions Advisory
Deloitte —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
11d
Paralegal, Legal Services Manager – Operations & Asset Management
Marriott International, Inc —London
- Full-time
- Hybrid work
- Hospitality
- English
- Microsoft Office
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Customer service
- Salesforce
- Microsoft Office
7d
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Hybrid work
- Continuous improvement
- HVAC
- Communication skills
- Sick pay
Quick apply
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Head, Business Operations Support
Delphi Care Solutions —Stevenage
- £40,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Live Events - Hire Coordinator
IPS —Bletchley and Fenny Stratford
- From £29,000 a year
- Full-time
- Microsoft Excel
- SQL
- SharePoint
- Free parking
- Life insurance
Quick apply
14d
Service Coordinator - Hemel Hampstead
Learnd —Hemel Hempstead
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme

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Business Operations Manager

Megagen Implants
Luton

Quick apply

Job details

Full-time

Benefits

Employee assistance programme
Private medical insurance

Qualifications

Management
Root cause analysis
Leadership
Communication skills

Full job description

The Operations Manager owns the day-to-day running of the office and back-office operation. Reporting to the Operations Director, the role is responsible for delivering the implementation of ongoing projetcs (customer platform, loyalty program, returns process, etc), mapping and standardising all core operational processes, and embedding a measurable customer-service culture through clearly defined KPIs. This is a hands-on leadership role for someone who can both design better ways of working and make sure they happen consistently, day after day.

Requirements

1. Systems implementation — Business Central, Microsoft Customer Service, Sana Cloud, Shopify, Tasklet Warehouse Management system.

Lead the business-side implementation and roll-out of the Sana e-commerce platform, working with the Operations Director, internal teams and external vendors.
Coordinate user acceptance testing of the standard implementation and, subsequently, agreed customisations; document test scripts, log issues and track them through to resolution.
Ensure Sana and Dynamics 365 Business Central work together correctly across orders, pricing, stock and customer data.
Act as the operational point of contact for system vendors and the internal IT function, and drive adoption and training across the team once live.

2. Process analysis & standardisation

Map, document and continuously improve all core operational processes, producing clear standard operating procedures (SOPs) that the team can follow consistently.
Review existing workflows to remove duplication, reduce errors and improve speed, with particular focus on the order-to-delivery cycle.
Establish version-controlled documentation so procedures stay current as systems and the business change.

3. Order fulfilment, shipments & returns

Oversee accurate and timely order processing, picking, packing and dispatch in line with customer expectations and carrier commitments.
Own the returns process end to end — authorisation, inspection, restocking or disposal, credit notes and root-cause analysis — ensuring it is fast for the customer and properly controlled for the business.
Manage relationships with couriers and logistics partners, monitoring service levels, delivery performance and cost.

4. Inventory & stock control

Own stock accuracy, including routine cycle counts and periodic full stock-takes, and reconcile variances with clear corrective action.
Manage stock levels, reorder points and ageing to balance availability against capital tied up in inventory.
Ensure correct handling of lot/batch numbers and expiry dates for medical-device and biological products, supporting full traceability and any recall or quarantine requirements.

5. Customer service & KPI management

Define, implement and own customer-service KPIs — for example response and resolution times, order accuracy, on-time dispatch, return rates and customer satisfaction.
Build clear reporting and dashboards so performance is visible, and review metrics regularly with the team and the Operations Director.
Use the data to identify trends, set improvement targets and hold the team accountable to agreed service standards.
Resolve escalated customer issues promptly and use them as a source of process improvement.

6. Team leadership & people management

Lead, support and develop the office operations team, setting clear expectations and providing regular feedback, coaching and training.
Manage day-to-day workload, rotas and cover to keep service levels consistent.
Foster a culture of accountability, continuous improvement and strong cross-team communication, particularly with the sales and warehouse functions.

7. Compliance & quality

Ensure operational activities comply with relevant medical-device, health-and-safety and data-protection requirements.
Maintain accurate operational records and support internal and external audits.

Benefits

Private Healthcare Plan
Training & Development
Employee Assistance Programme - Counseling

Quick apply

Refine Your Search

business operations manager jobs in harpenden, hrt

Business Operations Manager

Business Support Coordinator/ Personal Assistant

Delivery Partner Manager, UKIE DPM

Client Manager

Operations Programme Manager

Recovery Worker

International Strategy & Operations Manager, Logistics

Area Manager, Central Operations - 1 year Fixed Term Contract

Operations Manager

Junior Service Manager - Service Operations

Account Manager

People Operations Generalist

Business Operations Manager (T2), M&A, Strategy Risk & Transactions Advisory

Paralegal, Legal Services Manager – Operations & Asset Management

Business Administration Officer

Service Operations Manager - Hemel

International Strategy & Operations Senior Manager, Commerce

Head, Business Operations Support

Live Events - Hire Coordinator

Service Coordinator - Hemel Hampstead

I want to receive the latest job alerts for business operations manager in harpenden, hrt

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