Workforce manager Work, Jobs in Harrogate, Eng (with Salaries)

Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
11d
SEND Casework Manager Post 16
North Yorkshire Council —Harrogate
- £47,181 - £51,356 a year
- Full-time
- Travel
- Organisational skills
- Care plans
- Annual leave
- Employee discount
6d
Strategic Partnership Manager
YPO —Wakefield
- £58,866 - £62,154 a year
- Full-time
- Free parking
- Annual leave
13d
Projects Manager
Farrell Furniture Ltd —Wetherby
- From £60,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
- Annual leave
Quick apply
Facilities Senior Project Manager
Labcorp —Harrogate
- Full-time
- Engineering
- Supervising experience
- Construction experience
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
Recruitment Manager
Reed In Partnership —Harrogate
- £30,000 - £35,000 a year
- Full-time
- Presentation skills
- Travel
- Annual leave
- Flexible schedule
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
3d
Victim Liaison Officer
North Yorkshire Council —Harrogate
- £34,434 - £38,220 a year
- Full-time
- English
Operational Readiness Manager
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Construction experience
- Leadership
- Annual leave
- Flexible schedule
10d
Training Manager
The Royal Masonic Benevolent Institution Care Company —York
- £33,312.50 a year
- Weekend availability
- Microsoft Powerpoint
- Organisational skills
- IT
- Free parking
- Paid training
5d
EHC Casework Officer
North Yorkshire Council —Harrogate
- £38,220 - £42,839 a year
- Call to connect
- Hybrid work
- Travel
- Care plans
Assistant Manager
The Crown Hotel —Harrogate
- £28,000 - £31,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
CCTV Operator
North Yorkshire Council —Harrogate
- £27,254 - £29,064 a year
- Weekend availability
- Annual leave
- Employee discount
5d
Operational Team Manager
Northpoint Wellbeing —Leeds
- £39,509 - £56,515 a year
- Part-time
- Management
- IT
- Leadership
- Annual leave
Quick apply
12d
Operational Service Manager - Radiology
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
11d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Leeds
- Weekend availability
- Oracle
- Salesforce
- English
Area Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Workforce Planner
The Wilf Ward Family Trust —York
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Store discount
Quick apply
4d
Transaction Manager- BYD York
D. M. Keith —York
- £30,000 - £53,000 a year
- Full-time
- Sales
- Customer service
- Annual leave
- Flexible schedule

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Tribunal, Dispute Resolution and Complaints Lead

North Yorkshire Council -
Harrogate

Apply Now

Job details

Permanent | Full-time
£51,356 - £55,539 a year
11 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Communication skills
Negotiation

Full job description

Salary: £51,356 to £55,539 per annum

Grade: N
Contract: Permanent

Hours: Full time (37 hours)

Location: Harrogate, North Yorkshire with the ability to travel across the county as required

Are you an experienced SEND professional with exceptional knowledge of SEND legislation, tribunal processes and dispute resolution?

Do you thrive in complex environments where you can make a meaningful difference for children, young people and families?

We are seeking a Tribunal, Dispute Resolution and Complaints Lead to play a pivotal role within our SEND Assessment Service (0–25), leading on SEND tribunals, complaints, dispute resolution and other associated legal processes. This is an exciting opportunity to influence practice across the local authority and help deliver positive outcomes for children and young people with Special Educational Needs and Disabilities (SEND).

The role

You will take direct responsibility for the management of SEND cases that are subject to SEND Tribunal appeals, complaints and dispute resolution processes. You will work closely with families, schools, legal representatives, health and social care partners, and senior local authority colleagues to secure effective and lawful outcomes. This will involve supporting locality team managers and caseworkers through robust supervision arrangements and taking lead responsibility to ensure a coordinated response is provided to families and children.

Key Responsibilities

Lead and manage SEND tribunal appeals, complaints and dispute resolution activity on behalf of the local authority.

Represent the local authority at SEND Tribunal hearings and other formal proceedings, ensuring compliance with any resulting orders.

Prepare, coordinate and submit high-quality evidence and case documentation to support tribunal hearings.

Provide expert advice and guidance to EHC Casework Managers and Officers, on all aspects of SENDIST processes and practice.

Work proactively with families and partners to resolve disputes at the earliest opportunity and reduce the need for formal appeals.

Support quality assurance processes and the robustness of SEND decision-making, including SEN Panels.

Deliver training and workforce development to schools, colleges, governors and professionals across education, health and social care.

Monitor complaint and tribunal trends, identify areas for improvement and contribute to strategic SEND developments

Develop high quality CPD opportunities for the wider service in liaison with the Lead for SEND

Ensure accurate records are maintained and appeals activity is fully coordinated across the service

We are looking for someone who has:

Extensive knowledge of SEND legislation, statutory guidance and current policy developments.

Knowledge of children's continuing healthcare and NHS policy.

Significant experience working within a SEND legislative framework.

Experience managing complex cases involving legal, professional and ethical considerations.

Experience of managing financial and reputational risk.

The ability to work effectively with senior leaders, legal representatives and multi-agency partners.

Strong negotiation, facilitation and conflict resolution skills.

Excellent written and verbal communication skills, including the ability to present complex information clearly and confidently.

The ability to work independently, prioritise effectively and meet demanding statutory timescales.

A commitment to inclusion, equality and outstanding customer service

Why Join us?

Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years’ service – plus public holidays.

Pension Scheme:

for your future with our generous Local Government Pension Scheme.
Fitness Discounts: Discounted Gym memberships at various gyms across the county.
Lifestyle Savings: Enjoy a wide range of discounts at hundreds of popular high-street and online retailers.
And more: Additional wellbeing support, employee assistance, and development opportunities.

Ready to make a difference?

Join us and help shape positive futures for children and young people with SEND across our communities.

If you would like more information about this role, please contact Chris Reynolds, Head of SEND and Resources, via email at [email protected]

We look forward to exploring your interest and receiving your application.

Key dates:

Closing Date: 26th July 2026

Interview Date: 4th or 5th August 2026

Key documents:

Job Description

Total Rewards Brochure

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults or children at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of children and adults at risk.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

Tribunal, Dispute Resolution and Complaints Lead

Salary: £51,356 - £55,539

Posted: 08/07/2026

Closing date: 26/07/2026

Closing time: 23:59

Apply Now

Refine Your Search

workforce manager jobs in harrogate, eng

Tribunal, Dispute Resolution and Complaints Lead

SEND Casework Manager Post 16

Strategic Partnership Manager

Projects Manager

Facilities Senior Project Manager

Catchment Delivery Manager

Recruitment Manager

Proofreader

Victim Liaison Officer

Operational Readiness Manager

Training Manager

EHC Casework Officer

Assistant Manager

CCTV Operator

Operational Team Manager

Operational Service Manager - Radiology

Delivery Partner Manager, UK/IE Delivery Partner Managers

Area Manager

Workforce Planner

Transaction Manager- BYD York

I want to receive the latest job alerts for workforce manager in harrogate, eng

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