Customer experience manager Work, Jobs in Hartshill, Brk (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Business Administrator & Team-leader
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Management
- Analysis skills
- In-person
- Free parking
- Flexible schedule
Quick apply
7d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Experience Manager
Berkley Care Group —Oxford
- £16.82 an hour
- Full-time
- Business development
- Organisational skills
- Budgeting
- Employee assistance programme
- Employee discount
Quick apply
4d
Campaign Manager
ODS —Oxford
- £46,575 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Customer Services Representative
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Area Care Manager
Helping Hands —Oxford
- £60,000 - £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Commercial Coordinator
Vestey Foods UK Ltd —Swindon
- From £29,000 a year
- Full-time
- Microsoft Outlook
- In-person
- Free parking
Quick apply
1d
Head of Sales
The Ramsbury Brewing and Distilling Company Ltd —Marlborough
- £47,500 - £52,500 a year
- Full-time
- CRM software
- Business development
- In-person
- Employee discount
- Sick pay
Quick apply
5d
Customer and Trading Manager - Nightshift
Sainsbury's —Wantage
- From £31,700 a year
- Night shift
- Customer service
- Retail management
- Leadership
- Employee discount
Assistant Project Manager - Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- English
- Microsoft Office
Quick apply
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
6d
Administrator
Alexander Mann Solutions (AMS) —Swindon
- £14.29 an hour
- Full-time
- Hybrid work
- Administrative experience
- In-person
- Communication skills
- Work from home
Sales Manager
AccuLink Technology Ltd —Cirencester
- From £45,000 a year
- Full-time
- CRM software
- Customer service
- English
- Sick pay
Quick apply
6h
Deputy Store Manager
Lidl —Wantage
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
4d
Shift Manager
Greggs —Wantage
- £14 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Hard FM Manager
Pinnacle Group —Swindon
- £60,000 a year
- Team management
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
4d

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customer experience manager jobs near hartshill, brk

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Power BI
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?
If your answer is 'yes' then, keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.
Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:
Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance
What you'll bring.
You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.
A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:
Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

customer experience manager jobs in hartshill, brk

Senior Customer Experience Manager

Business Administrator & Team-leader

Customer Success Manager

Customer Experience Manager

Campaign Manager

Customer Services Representative

Area Care Manager

Senior Customer Success Manager

Commercial Coordinator

Head of Sales

Customer and Trading Manager - Nightshift

Assistant Project Manager - Data Centres & Enterprise Infrastructure

Senior General Manager

Customer Experience Coordinator

Administrator

Sales Manager

Deputy Store Manager

Soft Services Manager

Shift Manager

Hard FM Manager

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