Service delivery manager Work, Jobs in Hatfield Heath, Ess (with Salaries)

Assistant Spa Manager
Down Hall Hotel, Spa & Estate —Hatfield Heath
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Delivery Driver
Milk & More —Bishop's Stortford
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
7d
Service Delivery Manager - Outpatients appointment department
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
6d
London Stansted Airport Airside Driver Trainer- Part Time
AIRDAT Ltd —Stansted
- Part-time
- Customer service
- Driving
- Organisational skills
- Sick pay
Quick apply
1d
RVN Laboratory Manager
Bishops Stortford Veterinary Hospital —Bishop's Stortford
- £15 - £16 an hour
- Part-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
Security Officer
ABM UK —Bishop's Stortford
- £6,500 a year
- Temporary
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
Deputy Manager
Sunrise Sanctuary —Bishop's Stortford
- £37,000 - £42,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Flexible schedule
Quick apply
12d
Delivery Driver (Relief)
Milk & More —Basildon
- £34,264.52 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Assistant Store Manager
Aldi —Bishop's Stortford
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Harlow
- Weekend availability
- Oracle
- Salesforce
- English
Experienced Phlebotomist for Chelmsford
Sussex Pathology Limited (onedaytests.com) —Chelmsford
- £18 an hour
- Part-time
- Customer service
- Travel
- Data entry
- Annual leave
Quick apply
Driver/Valeter
SIXT UK —Stansted
- From £32,400 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
14d
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Service Delivery Manager - (PA2025Q3JB143)
SS&C Technologies —Basildon
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme

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Assistant Spa Manager

Down Hall Hotel, Spa & Estate
Hatfield Heath

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Management
Sales
Sales management
Customer service
Computer literacy
Merchandising
Administrative experience
Team management
Organisational skills
NVQ
Phone etiquette
Leadership
Communication skills
Hotel experience

Full job description

Set within 110 acres of beautiful countryside, Down Hall Hotel, Spa & Estate is one of England’s most prestigious country house hotels, renowned for delivering exceptional hospitality and luxury guest experiences. We are seeking a passionate, motivated, and experienced Assistant Spa Manager to support the day to day operation of our spa and help drive excellence across all aspects of the guest journey.

We are seeking a dynamic and professional Assistant Spa Manager to support the daily operations of our luxury spa. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to work within a prestigious environment, managing client relations, and ensuring the smooth running of all spa activities. The Assistant Spa Manager will play a vital role in maintaining high standards of service while supporting the Spa Manager in achieving operational excellence.

Duties

Support reception operations including bookings, amendments and guest account management.

Ensure accurate processing of payments, floats, and end-of-shift reconciliation procedures.

Maintain accurate records in line with company and legislative standards.

Monitor daily schedules to maximise efficiency and revenue opportunities.

Identify upselling opportunities and encourage team members to achieve sales targets.

Maintain strong knowledge of promotions, packages and services.

Promote spa services, retail products and hotel facilities to maximise revenue.

Maintain cleanliness, presentation and operational standards through the spa.

To actively check the spas for maintenance and complete the weekly checklists,

To ensure team members are trained on water testing and understand the procedure for when readings are not safe.

To ensure flow training is completed by all department team members.

To ensure recording of weekly reports are sent to the relevant managers, when they should.

Actively promote the hotel and its products.

To oversee daily Spa operations and ensure seamless guest journeys.

To provide leadership support to the Spa team during shifts.

To resolve guest concerns and maintain exceptional service standards.

Proven experience in a supervisory or duty management role within hospitality or spa environments.

Team Support & Absence Management: In the event of unexpected team absence or sickness, liaise with approved agencies and internal resources to source suitable cover where operationally required, ensuring service standards are maintained.

Diary & Systems Management: Manage spa bookings efficiently using the relevant booking systems, maintaining accurate diary control, demonstrating strong computer literacy, attention to detail, and confident use of spa management and configuration software.

Rota management, to be able to plan ahead and ensure staffing levels are correct for the level of business. In the absence of the spa manager be able to complete payroll requirements on time.

To provide training to all team members, Department inductions, system training, and department open and close procedures.

To stay up to date with current treatments in the beauty industry and products from Temple Spa to assist in spa growth.

Skills

Proven management experience within a retail or hospitality setting, with strong team management skills
Demonstrated leadership qualities with the ability to motivate and supervise staff effectively
Excellent communication skills, both verbal and written, including professional phone etiquette
Strong organisational skills with the ability to prioritise tasks efficiently and manage time effectively
Experience in sales management and merchandising to drive revenue growth
Administrative experience with proficiency in relevant software applications
Ability to handle customer interactions with professionalism and tact
Organised approach to work with keen attention to detail and high standards of service delivery

If you are an enthusiastic hospitality professional with a passion for luxury wellness and inspiring teams, we would love to hear from you.

To apply for this role, you must hold a Level 3 NVQ in Beauty Therapy and have previous experience working in a hotel or luxury hospitality environment.

Apply today and become part of the exceptional team at Down Hall Hotel, Spa & Estate.

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Referral programme

Willingness to travel:

25% (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in hatfield heath, ess

Assistant Spa Manager

Delivery Driver

HR People Partner

Service Delivery Manager - Outpatients appointment department

London Stansted Airport Airside Driver Trainer- Part Time

RVN Laboratory Manager

Security Officer

Deputy Manager

Delivery Driver (Relief)

Customer Service Executive - Full Time

Assistant Store Manager

Delivery Partner Manager, UKIE DPM

Experienced Phlebotomist for Chelmsford

Driver/Valeter

Service Delivery Manager

Team Manager Leaving Care

Area Manager, Amazon Logistics

Service Delivery Manager - (PA2025Q3JB143)

Online Merchandiser

Operations Support

I want to receive the latest job alerts for service delivery manager in hatfield heath, ess

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