Senior technical assistant Work, Jobs in Heanor, Dby (with Salaries)

Senior Technical Assistant
Derby City Council —Derby
- £27,694 - £29,540 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Lab Technician - 12 month fixed term contract
Nutreco —Ashbourne
- Full-time
- Laboratory experience
- Databases
- Quality control
7d
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quantity Surveyor
Wright Engineering —Worksop
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Free parking
Quick apply
Assistant Project Manager
Tetra Tech —Derby
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Travel
3h
Assistant Engineering Manager
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Estimating Assistant
Ryjock Flooring Ltd —Sheffield
- £20,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
Quick apply
6d
Biomedical Scientist - Haematology/Blood Transfusion
University Hospitals of Derby and Burton NHS Foundation Trust —Derby
- £32,073 - £39,043 a year
- Full-time
- Hospital
- Laboratory experience
- Training & development
- Employee assistance programme
2d
Senior Software Engineer
Commify —Nottingham
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Annual leave
Quick apply
Depot Manager
Instaloft LTD —Sandiacre
- £45,000 - £50,000 a year
- Overtime
- Continuous improvement
- Annual leave
- Referral programme
Quick apply
17h
Commercial Manager - Cleanwater
Lanes Group —Derby
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Contracts
Quick apply
Trainee Engineering Geologist
AECOM —Nottingham
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
- Annual leave
Audit Senior
UHY Hacker Young —Nottingham
- Monday to Friday
- Hybrid work
- Microsoft Word
- Mentoring
- Communication skills
- Annual leave
Senior Site Reliability Engineer
London Stock Exchange Group —Nottingham
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior CRM Executive
Frasers Group —Shirebrook
- Full-time
- CRM software
- English
- Analysis skills
Quick apply
2d
BMS Technician
University Hospitals of Derby and Burton NHS Foundation Trust —Burton-On-Trent
- £36,883 - £44,899 a year
- Full-time
- HVAC
- Employee assistance programme
10d
Quantity Surveyor
Wright Demolition Equipment Limited —Worksop
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Free parking
Quick apply
Engineer - Bridges
Amey Ltd —Nottingham
- Hybrid work
- Master's degree
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
Lead Site Reliability Engineer
London Stock Exchange Group —Nottingham
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- AWS
- Software development
- Leadership

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Senior Technical Assistant

Derby City Council -
Derby

Apply Now

Job details

Full-time
£27,694 - £29,540 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

Application closing date

30/08/2026

Working Pattern

Full time

Salary

Grade E £27,694 - £29,540 a year

Contractual hours

Basis

Full time

Job category/type

Transport / Highways

Attachments

Blank

Job description

Salary: £27,694 - £29,540 a year
Location: Shot Tower, Derby
Hours: 37 hours a week
Contract Type: Permanent
Closing Date: Sunday 30th August

The Senior Technical Assistant sits within the Council's Parking Casework Team and is responsible for the full administration of Penalty Charge Notices (PCNs) — from issuing statutory notices and tracing vehicle owners via the DVLA, through to handling challenges, appeals, and preparing evidence for the Traffic Penalty Tribunal. The postholder acts as a key point of contact for parking-related enquiries and complaints, delivering service in line with the Council's Customer Care Code.

If you have a great eye for detail, strong verbal and written communication skills, the role of the Senior Technical Assistant may be the role for you.

The Opportunity

In the role of Senior Technical Assistant , here’s an example of what you’ll be doing to make an impact:

This role is the operational backbone of the Council's parking enforcement service. You'll handle Penalty Charge Notices from start to finish — tracing keepers via the DVLA, issuing statutory notices, and dealing with challenges and appeals up to Tribunal level — while also fielding parking enquiries and complaints directly from the public. Day to day involves a mix of casework, inbox and post management, and monitoring parking income for errors or discrepancies. It's a role that blends legally-precise administration with genuine customer service, so accuracy, resilience, and clear communication matter as much as technical know-how.

About You

To be successful in this role, you’ll ideally have...

At least 12 months' experience dealing directly with customers

At least 1 year's experience using computer-based systems

Clear communication with customers, both face-to-face and by phone

Ability to write concise responses to customers

Ability to handle challenging situations

Able to accurately follow defined procedures with minimal supervision

Calm, polite, and patient manner

Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

Flexible work/life balance scheme (depending on your role)
Hybrid working (depending on your role)
Modern office environment (depending on your job location)
Continued professional development opportunities & career conversations
27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract)
Local Government Pension Scheme (depending on contract)
Team Derby Rewards – retail and leisure discounts
Tusker Car Benefit Scheme
Cycle2Work Scheme & free cycle training
Employee Assistance Programme, Wellbeing Calendar and Support
Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
Support for colleagues who are carers

Next Steps
If you would like to apply for this vacancy, please submit an application via the Derby City Council website.

The closing date for this vacancy is at midnight on Friday 28th August. Any applications received after the closing date will not be accepted.

Interviews will be held: Week commencing 07 September 2026

If you would prefer to apply for this job using your CV, then please download the attached Declaration Form and send it to [email protected] Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to [email protected], however this is optional and will not affect your application.

Important Information
Links to the full Job Description and Person Specification are below.

As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application, please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected] https://www.derby.gov.uk/signing-service/

Apply Now

Refine Your Search

senior technical assistant jobs in heanor, dby

Senior Technical Assistant

Lab Technician - 12 month fixed term contract

Senior 1st Line Support

Quantity Surveyor

Assistant Project Manager

Assistant Engineering Manager

Estimating Assistant

Biomedical Scientist - Haematology/Blood Transfusion

Senior Software Engineer

Depot Manager

Commercial Manager - Cleanwater

Trainee Engineering Geologist

Audit Senior

Senior Site Reliability Engineer

Senior CRM Executive

BMS Technician

Quantity Surveyor

Engineer - Bridges

Lead Site Reliability Engineer

Senior Software Development Engineer - Services

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