Insight manager Work, Jobs in Hedge End, Ham (with Salaries)

Postal Operations Assistant Manager
Clarke Willmott LLP —Southampton
- Management
- Supervising experience
- Continuous improvement
Category Insight Manager
B&Q —Eastleigh
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- Annual leave
- Employee assistance programme
Principal Specialist - Performance, Insight & Improvement
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Employee assistance programme
- Employee discount
12d
Student Communications Coordinator
University of Southampton —Southampton
- £31,236 - £35,608 a year
- Full-time
- Communication skills
Executive Complaints Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
10d
Digital Impact Leader
Youth Options —Eastleigh
- £32,448 - £34,476 a year
- Part-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Recruitment and Talent Lead
Wessex Lifts —Romsey
- £35,000 - £45,000 a year
- Full-time
- Travel
- In-person
- Training & development
- Free parking
Quick apply
6d
Customer Proposition Development Manager
B&Q —Eastleigh
- £62,000 - £75,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
HR Business Partner (FTC)
Workdry Group —Eastleigh
- Hybrid work
- Analysis skills
- Continuous improvement
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Employer Engagement Co-ordinator
Portsmouth City Council —Portsmouth
- £19,236 - £36,363 a year
- Travel
- Communication skills
8d
Mozzo Marketing Executive
Mozzo Coffee —Southampton
- £28,000 - £30,000 a year
- Full-time
- Social media management
- Data analysis skills
- English
- Free parking
- Employee discount
Quick apply
Operations Resourcing and Capacity Manager
Quilter —Southampton
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
4d
Regional Manager
Bestway Group —Southampton
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply
Store Transformation Development Manager (18 months FTC)
B&Q —Eastleigh
- £52,000 - £59,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- Continuous improvement
- Annual leave
- Employee assistance programme
Account Manager
Ocean Technologies Group —Southampton
- Remote
- Leadership
Innovation Portfolio Manager
Roke —Romsey
- Full-time
- Analysis skills
- Organisational skills
- AI
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
College Services Coordinator
Navitas —Portsmouth
- £30,250 a year
- Full-time
- Computer literacy
- Data analysis skills
- Microsoft Office
- Annual leave
- Employee assistance programme
Client Care Lead - Home Care
Right at Home Solent & Southampton —Fareham
- Organisational skills
- Leadership
- Communication skills
Quick apply
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
10d

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insight manager jobs near hedge end, ham

Postal Operations Assistant Manager

Clarke Willmott LLP -
Southampton

Apply Now

Job details

Permanent

Qualifications

Management
Microsoft Office Suite
Performance management
Supervising experience
Continuous improvement
Continuous improvement cycles oversight
Staff training
Organisational skills
Management reporting
Training & development
Document management systems
Communication skills
Internal quality assurance

Full job description

About The Role

This is an exciting opportunity for you to join our Facilities Management team as the Postal Operations Assistant Manager in Taunton, supporting our ePost function. Reporting to the Postal Operations Manager and working collaboratively with the Office & Facilities Manager in Southampton to successfully deliver a highly efficient and secure e-post operation that supports our national teams and our clients.

You will predominantly be working out of our Taunton office but will be required to visit our Southampton office when necessary.

Day to day, you’ll be successful in this role by:

Becoming an expert on the inner workings of our Flowmatrix digital post system and ePost processes
Supporting the Postal Operations Manager in reviewing and building on existing processes and implementing improvements that efficiently meet current SLA’s that suit all areas of the business. Specifically reviewing (but not exclusive to) postal triaging, processing of post bundles, rescanning post, post retrievals and 28-day post destruction.
Acting as first point of escalation for ePost-related queries, investigating issues, resolving service disruptions and communicating effectively with colleagues across the business to ensure a high-quality user experience
Supporting day to day operation of ePost, including hands-on involvement with post processing, retrieval requests and post destruction activities as required.
Assisting in the onboarding and training of new colleagues on ePost processes and supporting wider team knowledge sharing and capability development.
Producing and analysing operational reports and management information from FlowMatrix, monitoring productivity, performance trends and service delivery. Using data-driven insights to identify opportunities for continuous improvement and support decision-making.
Supporting with periodic audits of ePost processes to ensure compliance with Information Security, Data Protection policies and regulatory requirements.
Ensuring all work is completed accurately, quality checked and delivered in line with agreed procedures, service standards and business requirements.
Supervising and providing day to day support to Facilities Services Assistants ensuring workloads are effectively managed and service delivery standards are maintained.
Monitoring adherence to Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs), identifying opportunities to improve operational performance and recommending enhancements to the Postal Operations Manager.
Supporting the implementation of approved process improvements, ensuring changes are embedded effectively and deliver measurable benefits to the business.
Coordinating training and development activities for team members, maintaining training records and helping to identify future learning and development needs.
Supporting the Postal Operations Manager with people management activities, including recruitment, induction, absence management, performance conversations and employee development initiatives.

The role is right for you if:

Essential

Experience in a supervisory role with an operations, facilities, administration or service delivery environment.
Strong organisational skills with the ability to manage multiple priorities, meet deadlines and maintain attention to detail in a fast-paced environment.
Excellent written and verbal communication skills with the ability to build effective working relationships across all levels of the business.
Demonstrable experience of analysing operational data and management information to identify trends, solve problems and drive process improvements.
A proactive and solutions-focused approach, with strong problem-solving and decision-making skills.
Experience in delivering or supporting continuous improvement initiatives and embedding new ways of working.
Ability to work independently, use initiative and manage competing priorities with minimal supervision.
Competent user of Microsoft Office applications
Strong understanding of the importance of confidentiality, data protection and information security, particularly when handling sensitive information.

Desirable:

Experience of digital mailroom, document management or postal operations systems.
Experience working within a professional services environment.

About Us

Who we are

You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.

We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.

What we can offer you

A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.

Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.

There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.

Apply Now

Refine Your Search

insight manager jobs in hedge end, ham

Postal Operations Assistant Manager

Category Insight Manager

Principal Specialist - Performance, Insight & Improvement

Student Communications Coordinator

Executive Complaints Team Lead

Digital Impact Leader

Recruitment and Talent Lead

Customer Proposition Development Manager

HR Business Partner (FTC)

Employer Engagement Co-ordinator

Mozzo Marketing Executive

Operations Resourcing and Capacity Manager

Regional Manager

Store Transformation Development Manager (18 months FTC)

Account Manager

Innovation Portfolio Manager

Sales Centre Manager

College Services Coordinator

Client Care Lead - Home Care

Resolution Team Lead

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