Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative - Part Time
Biffa Waste Services —Barlborough
- £25,174 a year
- Part-time
- Free parking
Quick apply
Customer Service Advisor
NEXT —Doncaster
- £12.90 an hour
- Part-time
- Free parking
- Employee discount
8d
Customer Service Representative
Hine Labels —Rotherham
- From £26,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
1d
Inbound Sales Advisor - Site based
Concentrix —Wath upon Dearne
- From £25,480 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Store discount
- Employee discount
Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Engagement Executive
Safetykleen —Dinnington
- £28,000 - £30,400 a year
- Full-time
- CRM software
- Employee assistance programme
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Quick apply
Customer Service Advisor (Full-time)
Total Training Provision —Rotherham
- £24,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Complaints Customer Service Advisor - Dearne
Angard Staffing —Barnsley
- £13.93 an hour
- Temporary
- Word processing
- English
- Data entry
- Annual leave
8d
Customer Relations Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Full-time
- Computer skills
- Free parking
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8d
Client Onboarding Advisor
Irwin Mitchell —Sheffield
- Hybrid work
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8d
Inbound Sales Advisor
Concentrix —Rotherham
- From £26,520 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
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- Employee discount
Customer Services Team Leader
URIS Group Limited —Doncaster
- £29,400 a year
- Full-time
- Hybrid work
- Management
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- English
- Free parking
- Health & wellbeing programme
Quick apply
Apprentice Service Advisor
EE —Sheffield
- From £23,110 a year
- Full-time
- No experience needed
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Customer Service Administrator (Hallam Help Administrator) Multiple roles available
Sheffield Hallam University —Sheffield
- £26,707 - £27,319 a year
- Full-time
- Hybrid work
- University
- Continuous improvement
2d
Customer Service Advisor
The Sheffield College —Sheffield
- £27,101 a year
- Full-time
- Free parking
- Annual leave
10d
Customer Service Representative
Biffa Waste Services —Barlborough
- £25,174 a year
- Full-time
- Free parking
Quick apply
Customer Services Supervisor
Ping Europe Ltd —Gainsborough
- Full-time
- Management
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave

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customer support & client services occupations jobs near hellaby, syk

Inbound Customer Service Advisor (Emergency Support Line)

ant marketing -
Sheffield

Quick apply

Job details

£13 an hour

Benefits

Paid training

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Inbound Customer Service Advisor (Emergency Support Line)

£13.00 per hour | Office Based | Sheffield City Centre

Location: Church Street, Sheffield City Centre
Pay: £13.00 per hour
Hours: Primarily Monday–Saturday, 8:00am–8:00pm

About the Role

Ant Marketing is looking for compassionate and professional Inbound Customer Service Advisors to join our growing team at our Church Street office in Sheffield.

In this role, you will be handling inbound calls on behalf of our clients' Priority Services Register (PSR). The service provides vital support to vulnerable customers during power outages and emergency situations, making this a genuinely rewarding role where you can make a real difference.

As part of an emergency response service, the majority of shifts will be scheduled between Monday and Saturday, 8:00am–8:00pm. However, all advisors must be prepared to provide 24/7 flexibility should major incidents such as severe weather, natural disasters or widespread power outages require additional support.

What You'll Be Doing

Answering inbound calls from Priority Services Register customers.
Providing reassurance, support and accurate information during emergency situations.
Assessing customer needs and following the appropriate processes.
Recording customer information accurately on internal systems.
Working closely with colleagues to ensure customers receive the highest level of service.
Remaining calm, professional and empathetic, particularly during high-pressure situations.

What We're Looking For

Previous customer service experience, ideally within a contact centre or telephone-based environment.
Excellent communication and listening skills.
A calm, empathetic and professional approach.
Strong attention to detail and the ability to accurately record information.
Good computer literacy and confidence using multiple systems.
Reliability and flexibility, including the ability to support emergency response requirements when needed.

Please note you will need to have a Basic DBS check, this is arranged and funded by Ant Marketing.

What We Offer

£13.00 per hour.
Full paid training and ongoing support.
A supportive and friendly working environment.
The opportunity to work on a meaningful campaign that genuinely helps vulnerable customers.
Modern office facilities in Sheffield City Centre.
Career development opportunities within a growing organisation.

If you're someone who enjoys helping others, stays calm under pressure, and wants to be part of a team providing an essential service during times when customers need it most, we'd love to hear from you.

Apply today and become part of a team that makes a real difference when it matters most.

Quick apply

Refine Your Search

customer support & client services occupations jobs in hellaby, syk

Inbound Customer Service Advisor (Emergency Support Line)

Customer Onboarding Coordinator

Customer Service Representative - Part Time

Customer Service Advisor

Customer Service Representative

Inbound Sales Advisor - Site based

Customer Onboarding Team Leader

Customer Engagement Executive

Customer Service Advisor (Full-time)

Complaints Customer Service Advisor - Dearne

Customer Relations Consultant

Client Onboarding Advisor

Inbound Sales Advisor

Customer Services Team Leader

Apprentice Service Advisor

Customer Service Administrator (Hallam Help Administrator) Multiple roles available

Customer Service Advisor

Customer Service Representative

Customer Services Supervisor

Customer Success Manager

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Inbound Customer Service Advisor (Emergency Support Line)

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