Client services occupations Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Customer Service Administrator
Normec UK —Hemel Hempstead
- Continuous improvement
- Data entry
- Organisational skills
- Free parking
16h
Customer Support Service Planner
Atlas Copco Group —Hemel Hempstead
- English
- Maths
- Computer skills
7d
Technical Admin - Hemel Hempstead
Selecta —Hemel Hempstead
- £27,849 a year
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
22h
Junior Service Delivery Manager
Ericsson —Hemel Hempstead
- Computer Science
- Engineering
- English
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Client Services Executive
Ebury —High Wycombe
- CRM software
- Financial services
- Communication skills
Quick apply
Customer Service & Sales Assistant – Business Events & Subscriptions (Part-time)
Emerging Markets Investment Partners —St. Peters
- £25,420 - £29,000 a year
- Temporary
- No degree
- Organisational skills
- In-person
Quick apply
10h
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Client Services Coordinator
S&P Global —London
- Hotel
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
8d
Customer Care & Supply Chain Representative
MiniMed —Watford
- Full-time
- Hybrid work
- English
- Continuous improvement
- Computer skills
13h
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Customer Care Executive
Castleview Cars —Windsor
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Contract Support Coordinator
CBRE —Watford
- Full-time
- Microsoft Outlook
- Basic maths
- Maths
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
6d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply

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client services occupations jobs near hemel hempstead, hrt

Customer Service Administrator

Normec UK -
Hemel Hempstead

Apply Now

Job details

Permanent
16 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Laboratory information management systems
Internal department liaison
Microsoft Office Suite
Complaint handling
Continuous improvement
Data entry
Organisational skills
Relationship management
Customer interaction
Communication skills

Full job description

Hemel Hempstead

Job description

Are you interested in Science and keen to pursue a career where you can make a meaningful impact? With a background in warehouse/production environment, you will work along side our technicians to support with the preparation and logging of samples and general housekeeping.

Step Into the Role

Role Accountabilities and Main Duties:

Customer Services

Support the Customer Services Team and the Sales & BD Teams with the on boarding of new clients and continued delivery of the customer service experience.
Action, manage and appropriately respond to incoming client communications – e-mail and phone
Input and manage customer information into LIMS
Working closely with sample reception teams to ensure timely scheduling of work in line with client requirements
Provide first point contact resolution to client queries where possible, or appropriately manage internal resources to resolve problems
Manage subcontract laboratory services when needed
Liaise appropriately with the analytical teams to successfully deliver customer projects
Generation of outgoing customer receipts and reports
Assign costs and generate invoice information
Accurate reporting of client information within the team as required
Work with all teams including Commercial, Operations, Quality as part of a continual improvement process
Delivery of the highest level of customer service and building strong relationships (internally and externally), ensuring that our customers do not want to look elsewhere for their service.
Develop and maintain a strong, confident and professional relationship with customers to ensure that they are receiving an exemplary service.
Dealing with customer queries and complaints through company procedures to ensure maximised communication with the customer, until a satisfactory outcome is achieved.
To work independently to deliver defined targets against a portfolio of clients.

Accounts

Manage all invoice queries with the customer and accounts team.
Ensure all completed jobs are invoiced.
Monitor credit note trends to see where processes can be reviewed to reduce these.
Collate and share data where required to the wider team for review
Manage the i2 inboxes

These duties are by no means exhaustive and should not be interpreted as a complete definition of the role.

Our Offer

Hemel (free onsite parking)

22.5 hours (3 days per week

Company benefits include…

Pension

Enhanced parental leave

22 days holiday plus bank holidays (pro-rata’d for part time)

Your profile

Positive attitude towards change.
Impeccable written and verbal communication ability.
Strong prioritisation and organisational skills.
Excellent telephone manner and customer services skills.
Experience in a customer facing role.
Close attention to detail.
Adaptable and flexible in their approach to work.
Good IT skills (Microsoft based products; Office 365, Excel and Word).
Accurate data entry skills and highly numerate.
Adaptability to use various in-house systems and processes.

Your New Workplace

Normec i2 FAST is a scientifically founded and led laboratory.

Launched in 2019, Normec i2 FAST provides pesticides, microbiology, contaminants, and nutritional testing for the food and allied industries.

The Normec i2 FAST food testing laboratory is conceived by experienced chemists and microbiologists. The laboratory realises ultra-efficient process flow and utilises newest technologies to satisfy demanding food industry requirements and comply with changing food legislation.

A similarly smart custom-programmed Data Management System delivers streamlined samples processing and data management.

About Normec

I2 Fast is part of Normec, a leading organization in the Testing, Inspection, Certification, and Compliance (TICC) industry. Our expertise covers essential areas such as water, air, and soil quality, fire safety, and food safety, ensuring the highest standards of quality and safety across various sectors. Founded in 2016, Normec is an ambitious, independent, and fast-growing organization with approximately 6,500 colleagues.

We offer our colleagues the opportunity to actively contribute to our mission while simultaneously developing their own careers within a dynamic and rapidly growing organization. Together, we work on impactful solutions for our clients and on a sustainable future. The culture within Normec is informal, open, energetic, and entrepreneurial, and is anchored in our GROWTH principles. Through our The Normec Fit program, which brings these principles to life, we ensure that not only our company grows, but also everyone who is part of it.

Interested? Let’s Talk!

If you would like to speak more about this role, please reach out!

Job type

Permanent

Posted

2026-08-19T00:00:00Yesterday

Join Us

Who we are

At Normec, we share one ambition: making the world safer, healthier and more sustainable.

Our culture is shaped by trust, respect, and a commitment to doing meaningful work together. We believe growth isn’t defined by size. It’s defined by people.

You grow through the impact you make, whether it’s improving product quality, ensuring building safety, strengthening systems, delivering reliable lab results or earning a client’s trust.

Founded in 2016, Normec has grown into a leading European partner in testing, inspection, certification and compliance. Through dozens of acquisitions and collaborations, we combine local expertise with international scale.

Entrepreneurship is in our DNA. From lab analyses to inspections on major infrastructure projects, our diversity shapes both our work and our culture.

Window of Opportunities

Today, we have over 5,000 motivated employees working to improve our clients' organisations every day. We are the proud employer of professionals with years of experience in and knowledge of the industry in which they operate.

Knowledgeable. Enterprising. Ambitious. Diligent. Traits that are recognizable among the more than 5,000 Normec employees. We have a love of science and legislation but also always recognize a window of opportunities. Opportunities for our clients and our employees

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Refine Your Search

client services occupations jobs in hemel hempstead, hrt

Customer Service Administrator

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