Customer service coordinator Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Service Coordinator
SWARCO —Hemel Hempstead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
14d
Customer Service Coordinator
Wickes —Watford
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
7d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Travel & Customer Service Coordinator
Suvoda —London
- Part-time
- Remote
- Spanish
- English
- Hotel
Quick apply
9d
Studio Operations Coordinator, art-K Croxley Green
art-K —Rickmansworth
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Annual leave
Community Engagement & Operations Coordinator – Heritage Day Tours
Heritage Day Tours Ltd —Aylesbury
- £15 an hour
- Part-time
- Presentation skills
- Travel
- In-person
- Flexitime
- Work from home
Quick apply
14h
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Fleet Coordinator
Selecta —Hemel Hempstead
- £28,000 - £31,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Guest Service Coordinator - Thursday - Monday Role 2026
Nomad Temporary Housing —Vauxhall
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- CRM software
- Hospitality
Quick apply
Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Customer & Neighbourhood Coordinator (12‑month FTC)
SettleParadigm —High Wycombe
- £30,605 - £30,606 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- Communication skills
- Free parking
Quick apply
7d
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Logistics Coordinator
Lutron Electronics Co., Inc —Dunstable
- Full-time
- Customer service
- Bachelor's degree
- Continuous improvement
Studio Operations Coordinator
art-K —Croxley Green
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Annual leave
Customer Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for customer service coordinator in hemel hempstead, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near hemel hempstead, hrt

Service Coordinator

SWARCO -
Hemel Hempstead

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Charging infrastructure
Ticket management
Ticket management systems
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Communication skills
Planned maintenance
Rota coordination

Full job description

Company Description

At SWARCO, we are committed to shaping the future of smart mobility and sustainable transport solutions. We are looking for an organised and customer-focused Service Co-Ordinator to join our Evolt Charging team.

This is an excellent opportunity for an individual who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and is passionate about delivering outstanding customer service. You will play a key role in ensuring field service activities are planned and executed efficiently whilst maintaining high levels of customer satisfaction and contractual compliance.

Job Description

As a Service Co-Ordinator, you will:

Plan and coordinate field service activities to ensure efficient service delivery.
Schedule maintenance, repair, and service visits across the engineering team.
Allocate work orders and resources to field service engineers.
Coordinate engineers, parts, and equipment to meet operational requirements.
Act as a key point of contact for customers, providing timely updates and support.
Ensure contractual Service Level Agreements (SLAs) are achieved and maintained.
Maintain accurate records across service management and customer systems.
Support the wider Service team in delivering a professional and efficient customer experience.

Key Responsibilities

Service Coordination

Schedule planned maintenance, repairs, and reactive service visits.
Allocate work orders to field service engineers based on availability, location, and priority.
Coordinate technicians, parts, and equipment to support service delivery.
Ensure preventative maintenance activities and RCD testing are completed in line with annual schedules.

Customer Service

Respond promptly and professionally to customer enquiries.
Keep customers informed regarding service progress and upcoming visits.
Share completed service reports and documentation with customers.
Manage customer expectations and provide excellent service at all times.
Support achievement of contractual SLA requirements.

Administration

Raise, manage, and close service tasks across internal and customer systems.
Update service trackers for planned preventative maintenance, commissioning activities, and fault tickets.
Confirm parts availability and dispatch prior to scheduling work.
Maintain accurate service records and documentation.

Weekly Activities

Add commissioned assets and service agreements into company systems.
Follow up outstanding actions with third-party suppliers and contractors.
Review and manage overdue or incomplete service tickets.
Complete customer-specific administrative tasks, including billing activities where required.

What We Offer

Opportunity to work within a growing and innovative smart mobility and EV charging business.
Career development opportunities within a global organisation.
Supportive and collaborative team environment.
Ongoing training and professional development.
Hybrid working opportunities and flexible working arrangements where appropriate.

Qualifications

Essential

Excellent communication and interpersonal skills.
Strong planning, scheduling, and organisational abilities.
Proven customer service skills.
Ability to manage competing priorities and deadlines effectively.
Competent user of multiple IT systems and service management platforms.
Ability to work independently and collaboratively within a team environment.
Strong attention to detail and commitment to maintaining accurate records.
Good geographical knowledge to support efficient scheduling of field engineers.
Reliable, proactive, and adaptable approach to work.
Right to live and work in the UK.

Desirable

Experience working within a service coordination, scheduling, or customer support environment.
Experience supporting field-based engineering teams.
Knowledge of EV charging, utilities, infrastructure, engineering, or technical service environments.
Familiarity with CRM, ticketing, or field service management systems.

Additional Information

Interested?

Please apply by clicking on the apply button.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Therefore, successful candidates must have the right to work in the UK by the start of their employment and be able to commit to a long-term permanent role. We are an equal opportunities employer.

Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers. If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you.

#ITS
#LI-EW1

Quick apply

Refine Your Search

customer service coordinator jobs in hemel hempstead, hrt

Service Coordinator

Service Coordinator

Customer Service & Sales Coordinator

Customer Service Coordinator

Helpdesk Co-Ordinator

Customer Accounts Coordinator

Travel & Customer Service Coordinator

Studio Operations Coordinator, art-K Croxley Green

Community Engagement & Operations Coordinator – Heritage Day Tours

Customer Support Coordinator

Fleet Coordinator

Guest Service Coordinator - Thursday - Monday Role 2026

Customer Experience Coordinator

Customer Service Coordinator

Customer Service Coordinator

Customer & Neighbourhood Coordinator (12‑month FTC)

Operations Support Coordinator

Logistics Coordinator

Studio Operations Coordinator

Customer Service Coordinator

I want to receive the latest job alerts for customer service coordinator in hemel hempstead, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected