Service delivery manager Work, Jobs in Henley On Thames, Oxf (with Salaries)

Assistant General Manager
Inspired Villages —Reading
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
People & Recruitment Coordinator
FedBucks Ltd —Princes Risborough
- £32,000 - £35,000 a year
- Part-time
- Hybrid work
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
6d
Service Delivery Manager (Facilities)
VINCI Facilities UK —Basingstoke
- Full-time
- Maintenance
- Contracts
- In-person
Quick apply
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Delivery Team Trainer
Evri —Reading
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
5d
Operational Support Grade - HMP Send (Prison Support Role)
Ministry of Justice —Woking
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
GP Driver
East Berkshire Primary Care Out of Hours —Maidenhead
- £13,977.60 a year
- Part-time
- Computer literacy
- English
- Driving
- Free parking
- Store discount
Quick apply
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
12d
Service Delivery Manager
ABM —London Heathrow Airport
- Management
5d
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Travel
Quick apply
6d
Deputy Club Operations Manager
Pine Ridge Golf Club —Camberley
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Resolutions Team Manager
ArvatoConnect —Datchet
- £34,696 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Financial services
12d
Business Administrator
Ministry of Justice —Henley on Thames
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
9d
People Manager
Odds Farm Park Ltd —High Wycombe
- £13,125 - £15,000 a year
- Part-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Store discount
Quick apply
4d
Postal Delivery Drivers
Royal Mail Group —Basingstoke
- £13.68 an hour
- Overtime
Audit Stream Learning and Development - US Curriculum Lead
BDO —Reading
- Full-time
- Management
- Travel
- Communication skills
Centre Operative
Milk & More —Reading
- £34,264.52 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
12d

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service delivery manager jobs near henley on thames, oxf

Assistant General Manager

Inspired Villages -
Reading

Apply Now

Job details

Permanent | Full-time
£40,000 - £45,000 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme

Qualifications

Hospitality
Sales
Microsoft Office
Computer skills

Full job description

We’re now looking for an Assistant Village Manager to join us and lead our village operations team at Widmore Park Sonning Common. We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you’re seeking a career that means more and gives you more, both personally and professionally, there’s a place for you at Inspired Villages.

As Assistant Village Manager, you’ll work closely with the General Manager, regional teams, and wider business to uphold our brand, values, and village ethos. You’ll be a visible role model for your team, ensuring exceptional service delivery, resident satisfaction, team engagement, and commercial performance. Creating and nurturing outstanding customer relationships will come naturally to you.

If you’re ready to build a career with purpose, one that offers genuine development and the chance to make a real difference, we’d love to welcome you to Inspired Villages.

The Role

Managing Colleagues

Building and leading multiple village teams including housekeeping, kitchen, food & beverage, and overnight porters.
Demonstrating a commitment to continuous personal and professional development, creating opportunities for career growth for yourself and your team.
Empowering direct reports to deliver exceptional experiences for residents, guests, and customers.
Identifying and developing outstanding talent within your functional area.
Collaborating across teams to deliver against objectives and targets.

Managing Performance, Compliance & Risk

Ensuring all Inspired Villages policies, processes, and standards are consistently followed.
Managing risk within your functional areas and maintaining appropriate controls.
Safeguarding residents, visitors, and team members at all times.
Driving high performance and engagement through objective setting, performance reviews, and commercial focus.
Identifying and addressing improvement areas impacting resident experience and team effectiveness.

Managing the Internal Community

Overseeing day-to-day operations to ensure smooth, high-quality service delivery.
Driving vibrancy within the village through promotion, activities, and full use of facilities—engaging with residents to build a strong community.
Improving resident feedback outcomes (NPS and OSAT) by creating and delivering action plans for continuous improvement.

Managing Finance

Managing your area of the service charge budget in partnership with the General Manager.
Driving food & beverage profitability through increased footfall, cost control, and service excellence.
Delivering ancillary revenue streams (e.g., chargeable laundry, maintenance) while maintaining costs within budget to support village P&L targets.
Supporting the sales team by promoting the village and contributing to overall sales success.

Key Requirements

Proven experience in mid-level management, ideally within hospitality or retirement communities
Experience managing chargeable F&B services, including budget management, labour planning, and creating commercially viable offerings that provide choice, value, and meet resident needs
Sound knowledge of current Health & Safety legislation and best practices
Experience overseeing additional hospitality services beyond F&B
Proficiency in Microsoft Office and strong overall computer skills

The Benefits

Health & Wellbeing: Bupa Health Cash Plan including Employee Assistance Program and Life Assurance at 4× your annual salary
Generous Leave: 33 days annual leave, inclusive of bank holidays, pro-rated to your contracted hours, plus a holiday buying scheme to purchase up to 5 days.
Special Time Off: Big birthdays off for milestone birthdays ending in a 0
Pension: 5% matched contribution scheme
Perks & Discounts: Retail discounts across a variety of outlets and access to SMART tech
Learning & Development: Ongoing opportunities to grow your skills and career
Wellbeing Resources: Access to a wellbeing hub, including discounts on wellbeing interventions
Sustainable Travel: Cycle to Work scheme and Electric Car scheme

At Inspired Villages, we welcome everyone, regardless of background, to be part of our thriving community. Here, you will be included, involved, and inspired to bring your unique talents to life. We are committed to fostering a culture of belonging, where individuality is celebrated and you are encouraged to be your best every day.

More enjoyment. More satisfaction. More like one big family. If you are looking for a career that truly means more and gives you more, hit that apply button and join us!

Apply Now

Refine Your Search

service delivery manager jobs in henley on thames, oxf

Assistant General Manager

People & Recruitment Coordinator

Service Delivery Manager (Facilities)

IT Service Delivery Manager

Senior Customer Experience Manager

Delivery Team Trainer

Operational Support Grade - HMP Send (Prison Support Role)

GP Driver

Client Service Manager

Service Business Operations Manager