It support Work, Jobs in High Wycombe (with Salaries)

First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
11d
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
12d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
4d
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Software troubleshooting
- Windows
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
4d
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
2d
Service Delivery Analyst
Hightown Housing Association —Hemel Hempstead
- £28,719 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
8d
IT Technician
GreatFind Recruitment —Watford
- £24,420 - £29,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
Quick apply
10d
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Azure
- Computer networking
- Organisational skills

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First Line IT Support

5G Communications Ltd.
High Wycombe

Apply Now

Job details

Permanent | Full-time
£21,000 - £24,000 a year

Qualifications

Microsoft Windows Server
Desktop support
MCSA
MCSE
English
Windows
Microsoft Office
DHCP
CompTIA Network+
IT support
Computer networking
DNS
IT
A Level
CompTIA A+

Full job description

£21,000 to £24,000 per annum DOE

Job Types: Full-time, Permanent

Established since 1998, 5G Communications are a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of £15m. Following company training the successful applicant will be responsible for a smooth and seamless provision of IT support for both internal and external clients.

Location:
High Wycombe, Buckinghamshire

The Role

The day to day role will involve resolving issues and support for management and employees of our group of companies from a ticket-based system. In addition, the role will require the successful applicant aiding and supporting our external customer base, as necessary.

Experience:

Minimum of 1 years in a Desktop Support environment
Proficient with Windows Desktop Operating Systems essential (Windows 7/ 8/ 10) / MAC
Basic Experience with Windows Server Operating Systems
Proficient with Microsoft Office Applications essential (2016 / 2019 / Office 365)
Basic Networking knowledge ex (DHCP, DNS)
Basic Experience with various Internet Connectivity Mediums essential, ex ADSL, Fibre.
Basic Experience with Enterprise Antivirus packages
Basic Experience Backup management

Responsibilities:

Remote IT Telephone Support for customers
Remote assistance to end users covering hardware, operating system, file and print, personal productivity suites, email, Internet, Intranet access.
Provide remote support using any industry accepted remote support software.
Interface and collaborate with other 3rd party vendors to ensure seamless integration and support services.
Adherence to a call logging process
Password resets/mail routing/new accounts etc.
Logging customer queries and meeting SLA’s
Updating existing tickets with SLA time
Remote IT Maintenance for customers
Ensuring that the operating system and personal productivity applications are up to date with the latest service packs, patches and drivers.
Ensuring that the operating system and personal productivity applications are configured for optimal performance using industry best practice.
Scheduled Server maintenance
Onsite IT Support for customer
Installation, configuration, move and/or upgrades to all designated EUC devices, both software and hardware, including peripherals and their associated drivers.
Onsite Project installation work
Escalate when needed to in accordance with SLA

Education & Qualifications:

A Levels
A+, N+ or Microsoft MCSA /MCSE optional

Other requirements:

Have previous IT remote telephone support experience
Fluency in English is mandatory
Good personality
Willingness to learn

We offer the following benefits:

A competitive basic salary from £21,000 to £24,000 per annum DOE
Training and development plans.
Staff bonuses and holiday incentives

If you feel you have the skills for our First Line IT Support role, please apply now!

Apply Now

Refine Your Search

it support jobs in high wycombe

First Line IT Support

Tech Support Analyst

IT Intern (Part-time)

IT Support Assistant

IT Service Desk Analyst

Junior Helpdesk Support Technician

IT SUPPORT ASSISTANT

Service Desk Technician

Onsite Engineer - Reading

IT Helpdesk Team Lead

IT Technician

Junior IT Technician

IT Service Desk Manager

Data Center Technician , Operations, IT, & Support Engineering

IT Support Officer

School IT Technician – Feltham (Full Time)

Service Delivery Analyst

IT Technician

IT Service Desk Analyst

Desktop Support Engineer

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