Facilitator Work, Jobs in Highams Park, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Facilitator
LOVO CIC —Bermondsey
- £15 an hour
- In-person
- Communication skills
Quick apply
8h
Play Specialist
Haven House Children's Hospice —Woodford Green
- £32,073 - £39,043 a year
- Weekend availability
- Experience working with children
- Organisational skills
- Hospice
- Free parking
- Employee assistance programme
Impact Academy Skills Facilitator
First Intuition —London
- Full-time
- Hybrid work
- Training & development
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
Junior Facilitator
The Why Place —London
- £220 a week
- English
- Experience working with children
- No degree
Quick apply
5h
Learning Facilitator
The Natural History Museum —South Kensington
- £31,157 a year
- Hybrid work
- Customer service
- School
- Employee discount
- Life insurance
8d
Education Facilitator (One year Fixed term contract)
Haven House Children's Hospice —Woodford Green
- £38,682 - £46,580 a year
- Weekend availability
- Medication administration
- Paediatrics
- Hospice
- Free parking
- Employee assistance programme
Premier League Inspires Workshop Facilitator & Mentor (Secondary)
Millwall Community Trust —London
- From £13 an hour
- First Aid Certification
- Computer skills
- In-person
Quick apply
10d
Workshop Facilitator
Talk Consent —Gravesend
- £20 - £60 an hour
- Part-time
- Public speaking
- In-person
- Communication skills
Quick apply
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Facilitator
London Business School —London
- Weekend availability
- Hybrid work
- Communication skills
- School
10d
Acute Facilitator
ECL —Chelmsford
- £25,194 - £33,003 a year
- Discharge planning
- Communication skills
- Paid training
- Annual leave
Quick apply
2d
Healthy Families Facilitator
HENRY —Croydon
- From £28,860 a year
- Part-time
- Hybrid work
- Experience working with children
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Workshop Facilitator (Online & Offline)
GT Scholars —London
- £15 - £20 an hour
- Weekend availability
- Experience working with children
- Presentation skills
- Communication skills
Calling all emerging artists
Create (Arts) —London
- Organisational skills
- Leadership
- Communication skills
Head Facilitator
The Why Place —London
- £350 a week
- English
- Supervising experience
- Experience working with children
Quick apply
6h
Community Hub Activity Coordinator
Newham Community Renewal Programme Ltd —Manor Park
- £17.15 an hour
- Temporary
- Computer literacy
- Computer skills
- In-person
Quick apply
1d
Working Well Facilitator
Provide CIC —Chelmsford
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing home
Freelance Actors / Games Masters - Portable Escape Room
AF Games —London
- £75 - £120 a day
- Organisational skills
- In-person
- Communication skills
Quick apply

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Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

facilitator jobs in highams park, gtl

Customer Service Host - T3

Facilitator

Play Specialist

Impact Academy Skills Facilitator

Junior Facilitator

Learning Facilitator

Education Facilitator (One year Fixed term contract)

Premier League Inspires Workshop Facilitator & Mentor (Secondary)

Workshop Facilitator

Customer Service Host - T2

Customer Service Host

Facilitator

Acute Facilitator

Healthy Families Facilitator

Workshop Facilitator (Online & Offline)

Calling all emerging artists

Head Facilitator

Community Hub Activity Coordinator

Working Well Facilitator

Freelance Actors / Games Masters - Portable Escape Room

I want to receive the latest job alerts for facilitator in highams park, gtl

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