Case manager Work, Jobs in Highclere, Ham (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Didcot
- Full-time
- Databases
- Analysis skills
- Human resources
- Store discount
- Employee discount
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Case management
- Mentoring
- Communication skills
- Paid training
- Annual leave
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Employee Relations Advisor
Centre for Ecology & Hydrology —Wallingford
- £40,574 - £49,459 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Conflict management
- Human resources
- Annual leave
- Employee assistance programme
5d
Manager, Process Excellence (People Operations & HR Transformation)
UL Solutions —Basingstoke
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Therapy Specialist
Baxter —Newbury
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Annual leave
Community Connector
British Red Cross —Reading
- £25,541 - £27,200 a year
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
2d
VodafoneThree - Product Marketing Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Employee discount
4d
Senior Case Worker (Hospitals)
Hampshire County Council —Basingstoke
- £33,178 - £36,369 a year
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
Commercial Account Executive
Howden Group Holdings —Newbury
- Full-time
- Hybrid work
- Business development
- Employee discount
Service Manager
Value Rich Care Pathways —Winchester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Training & development
Quick apply
da Vinci Cardiovascular Program Specialist
Intuitive Surgical —Reading
- Day shift
- Nursing
- Sales
- Bachelor's degree
Senior Program Manager
ASSA ABLOY —Reading
- Part-time
- Spanish
- Computer Science
- PMP
- Annual leave
Trainee Dispenser
Boots —Newbury
- £13.12 - £15.10 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
Business Development Manager - Specialty Adhesives
ITW Performance Polymers —Newbury
- Full-time
- Salesforce
- Business development
- Travel
Customer Service Advisor
Kier Group —Basingstoke
- Full-time
- Microsoft Outlook
- Data entry
- Contracts

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Client engagement
Stakeholder liaison
Mentoring junior staff
Process improvement
Internal department liaison
Databases
Bachelor's degree
Partnership building
Customer relationship management
Mentoring
Relationship management
Customer support
Customer interaction
Analytics

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

case manager jobs in highclere, ham

Senior Customer Success Manager

HR Case Manager - Field Based ( Nationwide travel)

Senior Occupational Health Advisor

Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Employee Relations Advisor

Manager, Process Excellence (People Operations & HR Transformation)

Capture Manager

Therapy Specialist

Community Connector

VodafoneThree - Product Marketing Specialist

Senior Case Worker (Hospitals)

Commercial Account Executive

Service Manager

da Vinci Cardiovascular Program Specialist

Senior Program Manager

Trainee Dispenser

Business Development Manager - Specialty Adhesives

Customer Service Advisor

I want to receive the latest job alerts for case manager in highclere, ham

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