Customer service desk manager Work, Jobs in Hilton, Dby (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
Service Desk Team Leader
Node4 —Stafford
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Facilities Coordinator
Mitie —Derby
- Monday to Friday
- Front desk
- Communication skills
Hotel - Duty Manager
Premier Inn —Uttoxeter
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
13d
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
7d
Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
12d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Computer literacy
- Hotel
- Administrative experience
- Referral programme
Quick apply
9d
Category Assistant - Fragrance
Boots —Nottingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
9d
Motorcycle Showroom and sales manager
Long Eaton Motorcycles —Nottingham
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
12d
IT Service Desk Manager
Lookers —Stoke-on-Trent
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
9d
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Travel
- Communication skills
5d
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Gaming Supervisor
Metropolitan Gaming —Nottingham
- £28,589 a year
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
- Life insurance
Quick apply
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
1d
Frameworks and Tenders Manager
RM Education Limited —Hucknall
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
Multi Department Administrator
S.Tysoe Installations —Desford
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d
Head of Lighting & AV
University of Derby —Derby
- £29,091 - £32,323 a year
- Overtime
- Computer literacy
- University
- Computer skills
Bailiff Manager
HM Courts & Tribunal Service —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Travel
- Annual leave
- Employee discount

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customer service desk manager jobs near hilton, dby

Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
English
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

customer service desk manager jobs in hilton, dby

Customer Service Specialist - Desk Based

Service Desk Team Leader

ICT Service Delivery Manager

CCTV Control Room Operator

Facilities Coordinator

Hotel - Duty Manager

Team Leader

Planning and Dispatch Manager

Customer Service Administrator

Category Assistant - Fragrance

Motorcycle Showroom and sales manager

IT Service Desk Manager

Service Desk Analyst

Desktop Support Analyst - Derby

Gaming Supervisor

IT Support Operations Manager

Frameworks and Tenders Manager

Multi Department Administrator

Head of Lighting & AV

Bailiff Manager

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