Manager in Work, Jobs in Histon, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
10d
Impact and Partnerships Director
Cambridge Hughes Hall —Cambridge
- £70,929 - £82,194 a year
- Full-time
Full Time - Operations & Office Manager
OfficeServ —Mildenhall
- £30,500 - £38,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
Quick apply
5d
Office Manager
Cambridge Enterprise —Cambridge
- From £30,000 a year
- Hybrid work
- Microsoft Office
- Supervising experience
- Team management
Session Leader-Alternative Provision
Farm Club ltd. —Saint Ives
- £18 an hour
- Part-time
- Experience working with children
- In-person
- Communication skills
Quick apply
Business and Operations Manager
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
- No degree
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
Hotel Manager
TravelodgeHotels —Cambridge
- Up to £46,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
11d
Service Manager (care)
The Edmund Trust —Cambridge
- £46,681 a year
- Weekend availability
- Management
- Experience working with individuals with disabilities
- Mentoring
- Free parking
- Store discount
Quick apply
14d
Team Leader - CO-OP store Comberton
MRMU COOP LIMITED —Cambridge
- £13.97 an hour
- Overtime
- Customer service
- Supervising experience
- Bakery
- Store discount
- Health & wellbeing programme
Quick apply
10d
Regional Manager
Retail Innovation Group —Cambridge
- £30,596 - £30,597 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Regional Operations Manager - Housing
The Abbeyfield Society —Cambridge
- £51,000 - £57,000 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Head of Food & Beverage
Cambridge Country Club —Cambridge
- £38,000 a year
- Full-time
- Bar
- Management
- Hotel
- Free parking
- Gym membership
Quick apply
5d
Deputy Chief Information Officer (Digital Services)
East of England Community Health and Care NHS Trust —Saint Ives
- £94,356 - £108,814 a year
- Full-time
- Travel
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Assistant Site Manager -Volume Housebuilding, Cottenham, CB24 8BJ
untypical —Cambridge
- Microsoft Word
- Management
- Customer service
- Employee assistance programme
Operations Manager
Guyatt House Care —March
- Up to £47,000 a year
- Full-time
- Business development
- Mentoring
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
9d
Lead Practitioner - Chesterton
CHESTNUT NURSERY SCHOOL —Cambridge
- From £31,720 a year
- 8 hour shift
- Childcare
- Experience working with children
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
General Manager - Fitzbillies
Fitzbillies —Cambridge
- £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
12d
Finance Administrator / Office Manager - Cambourne, Cambridge
Technology Online Group —Cambridge
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Human resources
- Free parking
- Work from home
Quick apply
3d
Works Manager
Acrow Galvanizing Ltd , part of Wedge Group —Haverhill
- £40,000 - £45,000 a year
- 8 hour shift
- Continuous improvement
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply

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Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
10 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

manager in jobs in histon, cam

Head of Customer Success

Impact and Partnerships Director

Full Time - Operations & Office Manager

Office Manager

Session Leader-Alternative Provision

Business and Operations Manager

Hotel Manager

Service Manager (care)

Team Leader - CO-OP store Comberton

Regional Manager

Regional Operations Manager - Housing

Head of Food & Beverage

Deputy Chief Information Officer (Digital Services)

Head of Operations

Assistant Site Manager -Volume Housebuilding, Cottenham, CB24 8BJ

Operations Manager

Lead Practitioner - Chesterton

General Manager - Fitzbillies

Finance Administrator / Office Manager - Cambourne, Cambridge

Works Manager

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