Technical lead Work, Jobs in Hoddesdon, Eng (with Salaries)

Site IT Manager
Pharmaron —Hoddesdon
- Management
- Computer Science
- Analysis skills
Quick apply
Anthropic Fellows Program, AI Safety & Security
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Technical Sales Support (Project Coordination)
Reconomy Connect —Waltham Abbey
- Full-time
- CRM software
- Organisational skills
- In-person
- Store discount
- Employee assistance programme
11d
CAD Technician / Estimator – Full Time
T Nevill & Co Ltd —Stevenage
- £38,000 - £44,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
11d
Technical Officer Environment
East Herts Council —Hertford
- £38,009 - £41,506 a year
- Call to connect
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
AI Builder, Emerging Talent - UK & Ireland Market
Salesforce —London
- Full-time
- Up to 50% travel
- Sales
- English
Portfolio Operations Lead
Pharmaron —Hoddesdon
- PMP
- Project management
- No degree
Quick apply
7d
Senior Technical Services Manager - Cluster Lead
Sodexo —London
- Up to £80,000 a year
- Full-time
- No degree
- Communication skills
- Banking
- Employee assistance programme
Quick apply
7d
Technical Author
CARECO UK LTD —Braintree
- £30,000 - £32,000 a year
- Full-time
- Product management
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
9d
Claims Escalations Team Leader
AutoProtect Group —Harlow
- £37,000 - £40,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
- Free parking
- Store discount
Quick apply
Technical Officer (Residential)
East Herts Council —Hertford
- £39,263 - £42,876 a year
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Technical Deployment Lead
Anthropic —London
- £165,000 - £230,000 a year
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Machine learning
- Flexible schedule
10d
Test Lead
Solirius Reply —London
- £65,000 - £90,000 a year
- Full-time
- Analysis skills
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Higher Skills and Partnerships Manager
Hertford Regional College —Broxbourne
- £40,000 - £50,000 a year
- 8 hour shift
- Management
- Business development
- Continuous improvement
Technical Lead
Unmind —London
- £90,000 - £115,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Technical Lead Manager
ELMOgroup —London
- £85,000 - £90,000 a year
- Hybrid work
- Team management
- AI
- Leadership
- Employee assistance programme
- Employee discount

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Site IT Manager

Pharmaron -
Hoddesdon

Quick apply

Job details

Qualifications

ITIL Certification
Management
Computer Science
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Analysis skills
Management reporting
Information technology team management
Leadership
Communication skills
Information Technology

Full job description

Job Introduction

Position: Site IT Manager

Location: Hoddesdon, Hertfordshire (On-site 5 days per week)

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.

We’re proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules to biologics and gene therapies, and we work with more than 3,000 global customers. To learn more, visit www.pharmaron.com.

We are looking for an experienced Site IT Manager to lead the delivery of high-quality IT services to our stakeholders. This is a key role for someone with a strong background in IT Service Management, ITIL best practice, ISO 20000 standards and ITSM systems, who can combine hands-on technical knowledge with strong leadership and stakeholder relationship management.

You will be responsible for ensuring effective, timely and reliable IT service delivery, while continuously improving processes, managing service performance and supporting the successful delivery of new IT systems and services.

Key Responsibilities:

Manage the delivery of IT services to stakeholders, ensuring services are delivered effectively, efficiently and in line with agreed expectations.
Act as the primary point of contact for stakeholders on IT service delivery matters, building strong and trusted relationships.
Develop, maintain and continually improve IT service management policies, processes and procedures aligned to ISO 20000 and ITIL best practice.
Monitor, report and act on service delivery performance, including SLAs, KPIs and other service metrics.
Lead and support a team of IT service delivery staff, ensuring they are well-managed, prioritised and supported.
Work closely with internal IT teams to ensure joined-up, consistent and effective service delivery across the organisation.
Support the design, deployment and transition of new IT systems and services as part of wider project and business initiatives.
Maintain a hands-on role in troubleshooting, administration and maintenance of key IT software systems and hardware.
Collaborate with compliance teams to ensure IT services and processes meet relevant industry standards and internal requirements.

About You:

The ideal candidate will be a confident Site IT Manager with strong practical experience in service delivery, ITSM frameworks and Microsoft technologies. You will be comfortable working with both technical and non-technical stakeholders and able to manage competing priorities in a fast-paced environment.

You will bring:

A degree in Computer Science, Information Technology or a related field.
ITIL Foundation certification or higher.
Strong experience in IT service management and service delivery.
Practical knowledge of core Microsoft technologies.
Experience working with ITSM systems and service management processes.
Knowledge of ISO 20000 standards and ITIL best practice.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
Strong leadership capability, with experience managing or supporting IT service delivery teams.
The ability to work well under pressure and manage multiple priorities effectively.

Why Pharmaron?

This is an excellent opportunity to take ownership of IT service delivery in a stakeholder-focused environment, helping to shape and improve ITSM processes while supporting the successful delivery of critical IT systems and services.

You will play a visible role in driving service quality, improving operational performance and ensuring stakeholders receive a professional, responsive and reliable IT service.

Collaborative Culture: Thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.

Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 25,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.

Quick apply

Refine Your Search

technical lead jobs in hoddesdon, eng

Site IT Manager

Anthropic Fellows Program, AI Safety & Security

Technical Sales Support (Project Coordination)

CAD Technician / Estimator – Full Time

Technical Officer Environment

Chief Technology Officer

AI Builder, Emerging Talent - UK & Ireland Market

Portfolio Operations Lead

Senior Technical Services Manager - Cluster Lead

Technical Author

Technology Operations Manager

Claims Escalations Team Leader

Technical Officer (Residential)

Technical Deployment Lead

Test Lead

IT & Helpdesk Manager - Panavision London

Higher Skills and Partnerships Manager

Technical Lead

Anthropic Fellows Program

Technical Lead Manager

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