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Store Manager

Cotswold Company -
Knutsford

Apply Now

Job details

Full-time
Up to £38,110 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Sales
Supervising experience
Retail management
Communication skills

Full job description

Job reference

TCC000919

Date posted

03/07/2026

Application closing date

Blank

Location

Knutsford

Salary

Salary of up to £38,110 per annum

Package

Competitive

Contractual hours

Basis

Full time

Job category/type

Retail Showrooms

Attachments

Blank

Store Manager

Job description

Showroom Manager — Knutsford

A new chapter for The Cotswold Company, right in the heart of Knutsford.

We're opening a new showroom in Knutsford town centre, and we're looking for a Showroom Manager to lead it from day one. This is a rare chance to shape a team, a space, and a customer experience from scratch — building something that lasts, right from the start.

You'll have at least three years' retail management or supervisory experience, and a natural instinct for bringing people together with kindness and honesty. Your team will look to you as the standard-bearer for what great looks like — engaging, positive, and genuinely invested in helping them grow. You'll take real pride in your showroom, your people, and the furniture and service we're known for. That pride shows up in every customer who walks through the door.

What you'll be doing

Owning your showroom's P&L, delivering against sales budgets and KPIs, including follow-up on leads and quotes, and keeping focus on what really moves the needle
Leading from the front — using your retail experience and natural rapport to move sales forward
Building a high-performing team through coaching, stretch goals, regular feedback, and genuine development
Creating a culture of collaboration and generosity, where people share ideas freely and want to do their best work
Setting the bar for exceptional customer service — treating every customer with the same care you'd want for yourself
Keeping the showroom merchandised to plan and VM guidelines, with consistently high standards
Reporting on performance weekly, with clear analysis and practical solutions
Planning and reviewing new ranges each quarter, thinking beyond this month's numbers to what will keep working
Partnering with the buying team to keep stock levels right for demand
Owning stock control and accuracy, fully and consistently
Sharing what you learn with fellow Showroom Managers and head office — and staying curious enough to learn from them in return
Keeping a pulse on local competitors and opportunities to stay ahead
Presenting your showroom's story to your Retail Operations Manager — honestly, wins and all
Working with the Implementation Department on general showroom upkeep
Managing rotas to meet demand, especially around peak trade and key retail dates
Running consistent, fair performance management, working closely with your Retail Operations Manager and People Team
Coaching individuals and the team through any dips against target, with patience and integrity
Upholding Health & Safety standards for your team and your customers
Managing daily cash handling procedures accurately
Managing payroll via I-Trent, so your team is paid correctly and on time

Is this you?

A genuine interest in furniture, design, and the details that make a home feel right
Real passion for the Cotswold Company brand
A commercial mindset — self-motivated to hit KPIs and sales targets without losing sight of service
Curiosity, and the confidence to ask questions and keep learning
Resilience and adaptability when things change
The ability to bring a team together through inspiration and a shared sense of purpose
A restless streak — always looking for a better way to do things
Strong communication skills, written and spoken, with the rapport to build trust across your team and customers
Good time management and the drive to hit — or beat — your targets, the right way

The finer details

Full-time: 38 hours per week, 9.00am–5.30pm, Monday to Sunday (including bank holidays, depending on rota), over 5 days.

Benefits:

25 days holiday + statutory public holidays
Company pension
Death in Service benefit
Medical and Dental Insurance
Private Healthcare
50% staff discount, 25% for family & friends
Help@Hand — wellbeing support for you and your family, plus everyday discounts
Cycle to work scheme
Health & Wellbeing guidance and support
Access to a discount platform
Your birthday off
A paid volunteering day each year

...and more.

Who we are

Over 25 years ago, we opened our first showroom in Bourton-on-the-Water, in the heart of the Cotswolds. That patch of rural England taught us something lasting: the value of timeless, understated furniture that brings a home to life.

We're growing, and we're ambitious — but we haven't lost sight of what got us here. Treating people well isn't an afterthought for us; it's how we work, every day, with our customers and each other. We want a workplace where everyone can be themselves, feel like they belong, and know that if they need support, it'll be there — no question asked.

If you're passionate about what you do, and you want to help build something new in Knutsford, we'd love to hear from you.

Applicants should already hold the right to work in the UK. The Cotswold Company does not offer sponsorship.

More about us: cotswoldco.com

Apply Now

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