Support analyst Work, Jobs in Horsforth, Wyk (with Salaries)

IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Data Quality Analyst
Leeds Building Society —Leeds
- Hybrid work
4d
Data Quality Officer
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Data analysis skills
- University
Business Performance & Strategy Analyst
Beautykingdom uk ltd —Bradford
- £50,200 - £55,200 a year
- Full-time
- Microsoft Excel
- Writing skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)
UST —Leeds
- Computer Science
- Writing skills
- Analysis skills
Quick apply
HR Data and Reporting Analyst
The Progeny Group Limited —Leeds
- Hybrid work
- Data analysis skills
- Analysis skills
Quick apply
HR Data & Insights Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Employee discount
2d
Business Systems Implementation Analyst
Timothy Kelly Business Systems —Leeds
- £45,000 - £55,000 a year
- CRM software
- Analysis skills
- In-person
- Flexitime
Quick apply
7h
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
4d
Data and Intelligence Officer
City of Bradford Metropolitan District Council —Bradford
- £31,022 - £33,699 a year
- Call to connect
- Analysis skills
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Service Desk Analyst
Redcentric plc —Harrogate
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Data entry
3d
Root Cause Analyst
Novuna —Leeds
- Hybrid work
- Organisational skills
- Analytics
Digital Solutions Business Analyst
Timothy Kelly Digital Solutions —Leeds
- £43,000 - £54,000 a year
- Oracle
- Analysis skills
- Project management
- Free parking
- Flexitime
Quick apply
5h
Database Administrator
DLA Piper —Leeds
Information Security Analyst
Sopra Steria —Leeds
- Up to £35,000 a year
- Hybrid work
- Analysis skills
- Travel
- Annual leave
8d
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Analyst - Hybrid/Flexible/Leeds
Answer Digital —Leeds
- Hybrid work
- Analysis skills
- SDLC
- Free parking
- Annual leave
SAP IT Business Analyst
Yorkshire Water —Bradford
- £48,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Flexible schedule
10d
Business Analyst - Data
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Employee discount

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IT Service Analyst

Jet2.com and Jet2holidays -
Leeds

Apply Now

Job details

Permanent | Full-time

Qualifications

ITIL Certification
Report generation
IT service management
Presentation skills
Organisational skills
ServiceNow
Management reporting
Root cause analysis
Communication skills

Full job description

Permanent

40 Hours

Salary

Excellent

Country

U.K

What you will be doing...

Our new IT Service Analyst, you'll join the IT Service Management team and play an important role in helping to deliver reliable and effective IT services across Jet2. Working across Service Transition, Major Incident Management, Problem Management, Service Reporting and ServiceNow administration, you'll help ensure services are ready for support, processes are operating effectively and performance is visible across the business. You'll also support the ongoing administration and governance of ServiceNow, helping maintain data quality, process compliance and accurate management information.

As our new IT Service Analyst you'll have access to a wide range of benefits including:

Hybrid working (we're in the office 2 days per week)
Annual pay reviews
26 days holiday (plus Bank Holidays)
Generous profit share scheme

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What you'll be doing:

Working closely with technical teams, project teams and operational colleagues, you'll support a variety of Service Management activities across the business.
Service Transition – You'll support the introduction of new and changed services into live operation, ensuring services are ready for support.
Major Incident Management – You'll support the coordination of Major Incidents and help drive actions through to resolution.
Problem Management – You'll help investigate recurring issues, identify root causes and track improvement actions.
Service Reporting – You'll produce performance reports and management information to support operational decision-making.
ServiceNow Administration – You'll help maintain ServiceNow, supporting data quality, governance and reporting requirements.
Supplier Performance – You'll support the review of supplier performance against agreed service levels and escalate any concerns where appropriate.

What you'll have:

Experience working within an IT Service Management, IT Operations or IT Support environment.
Experience using ITSM tooling, ideally ServiceNow.
A good understanding of IT Service Management processes including Incident, Problem and Service Transition.
Experience producing reports, analysing data and presenting information in a meaningful way.
Strong organisational skills with the ability to manage multiple priorities and competing deadlines.
Excellent verbal and written communication skills.
An ITIL Foundation qualification, or a willingness to work towards one.
Experience working within a multi-supplier IT environment would be advantageous.
You'll be proactive, detail-focused and keen to develop your career within IT Service Management as part of a team that supports the delivery of reliable and effective IT services across Jet2.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!

#LI-Hybrid

Division

Jet2.com

Careers With Us

Digital & IT

Careers Dept

IT Services

Careers Team

IT Service Management

Team

Group IT

Apply Now

Refine Your Search

support analyst jobs in horsforth, wyk

IT Service Analyst

Data Quality Analyst

Data Quality Officer

Business Performance & Strategy Analyst

SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)

HR Data and Reporting Analyst

HR Data & Insights Analyst

Business Systems Implementation Analyst

Digital (IT) Service Desk Analyst

Data and Intelligence Officer

Service Analyst

Service Desk Analyst

Root Cause Analyst

Digital Solutions Business Analyst

Database Administrator

Information Security Analyst

Service Desk Analyst

Senior Business Analyst - Hybrid/Flexible/Leeds

SAP IT Business Analyst

Business Analyst - Data

I want to receive the latest job alerts for support analyst in horsforth, wyk

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