Service manager Work, Jobs in Horsham (with Salaries)

Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Operations Manager
Popeyes UK —Brighton
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Estate Services Manager - Ground Maintenance
Southern Housing —Horsham
- £45,385 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Annual leave
10d
Service Manager Upholstery
DFS —Crawley
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Aftersales Excellence Coach (Southern England)
MSX International —Crawley
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Bar General Manager - Horsham
Saviour Bars —Horsham
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
3d
Senior Environment Advisor
Gatwick Airport Limited —Horsham
- From £46,618 a year
- In-person
- Free parking
3d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £41,000 a year
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
General Manager
Places for People —Haywards Heath
- £45,000 a year
- Hospitality
- Customer service
- Employee discount
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Management
- Customer service
- AI
- Free parking
- Employee discount
Quick apply
14d
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
14d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
13d
Senior Manager, Operational Excellence (PPI)
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
2d
Store Manager
TK Maxx —Horsham
- Full-time
- Management
- Customer service
- Mentoring
- Employee discount

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service manager jobs near horsham

Training Manager

Tigerlily Training -
Hassocks

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Office
Quality assurance
Human resources
Organisational skills
IT
Communication skills

Full job description

About the role

We're looking for an experienced Training Manager to take strategic ownership of our nationwide trainer network.

You'll be responsible for ensuring our network has the right capacity, the right people and the right quality standards to support continued business growth. From workforce planning and recruitment through to compliance, quality assurance and trainer engagement, you'll have oversight of the entire trainer lifecycle.

You'll lead our Training & Compliance team, work closely with our Lead IQA, act as the key relationship holder with our awarding organisation (CTQ), and ensure our trainer network remains compliant, audit-ready and prepared for future regulatory change.

This is an exciting opportunity for someone who enjoys combining strategic thinking with people leadership, quality assurance and operational excellence.

Key Responsibilities

As Training Manager, you will:

Develop and deliver the long-term strategy for our trainer network, ensuring capacity meets business demand now and in the future.
Forecast trainer capacity up to 12 months ahead and identify recruitment needs before they impact service delivery.
Oversee trainer allocation, ensuring courses are fully resourced through effective planning and performance monitoring.
Lead trainer recruitment campaigns, identifying recruitment priorities and working alongside the Lead IQA throughout selection, assessment and probation.
Line manage the Training & Compliance team, providing coaching, one-to-ones, objective setting and performance reviews.
Support the Lead IQA by providing strategic oversight while maintaining the independence of quality assurance decisions.
Act as the primary contact with our awarding organisation (CTQ) and oversee compliance with awarding body and regulatory requirements.
Ensure the trainer network remains audit-ready by maintaining oversight of compliance, quality standards and legislative changes.
Drive trainer engagement through effective communication, recognition initiatives and continuous improvement.
Produce management reports and analyse performance data to support business planning and decision-making.

Essential Requirements

To be successful in this role, you'll have:

Previous experience in a management role with responsibility for leading and developing a team.
Experience managing a distributed, remote or freelance workforce.
Strong organisational and planning skills with the ability to manage multiple priorities.
Experience of workforce planning, resource allocation or capacity forecasting.
Excellent communication and stakeholder management skills.
A good understanding of compliance, governance and quality assurance processes.
Confidence using data, KPIs and reporting to support operational and strategic decisions.
The ability to build strong relationships with both internal teams and external stakeholders.
Excellent IT skills, including Microsoft Office and the ability to work confidently with business systems.
A proactive, solutions-focused approach with excellent attention to detail.

Desirable Requirements

It would be advantageous if you also have:

Experience within the training, education or apprenticeship sector.
Experience working with an awarding organisation such as CTQ, Ofqual or another regulated awarding body.
Knowledge of IQA processes and quality assurance frameworks.
Experience managing trainers, assessors or other freelance professionals.
Knowledge of regulatory compliance within a regulated training environment.
Experience leading organisational change or business improvement projects.
A recognised management qualification (such as ILM Level 5 or above) or equivalent experience.

What we offer

Competitive salary.
Company pension.
Ongoing professional development.
A supportive and collaborative leadership team.
The opportunity to play a key role in shaping and developing a growing national trainer network.

If you're an experienced leader with a passion for developing people, maintaining high standards and driving continuous improvement, we'd love to hear from you.

Pay: Up to £45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free flu jabs
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in horsham

Training Manager

Service Deliver Manager (SC Cleared)

Operations Manager

Airport Manager

Estate Services Manager - Ground Maintenance

Service Manager Upholstery

Aftersales Excellence Coach (Southern England)

Change Manager

Bar General Manager - Horsham

Membership Manager

Senior Environment Advisor

Assistant Customer Service Manager

Service Manager

Regional Manager

General Manager

Operations / Service Director

Operational Resilience and Readiness Manager

Assistant Operations Manager

Senior Manager, Operational Excellence (PPI)

Store Manager

I want to receive the latest job alerts for service manager in horsham

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