Host/hostess Work, Jobs in Hounslow West, Gtl (with Salaries)

Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Host/Hostess - Front of House
HeathrowAcademy —Hounslow
- Full-time
- Bar
- Customer service
- Restaurant
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Part-time Dealership Host / Receptionist, Brentford
Renault UK —Brentford
- £21,052.72 a year
- Part-time
- Microsoft Outlook
- Hotel
- Front desk
- Annual leave
- Employee discount
1d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Host - Part-Time
Escape Hunt —Kingston upon Thames
- £12.75 an hour
- Part-time
- Bar
- Employee assistance programme
Quick apply
2d
Community Host / Leisure Assistant.
Vivify Venues —Twickenham
- £10.85 - £12.71 an hour
- Customer service
- In-person
- School
- Free parking
- Referral programme
Quick apply
Events Bar Host
Escapade Group —Feltham
- £10.85 - £12.71 an hour
- Weekend availability
- Bar
- Guest services
- Cash handling
Quick apply
5d
Lounge Host
DO & CO Airline Catering —Hounslow
- Weekend availability
- Bar
- English
- Referral programme
Quick apply
Part-time Dealership Host / Receptionist
Reception —Brentford
- £21,052.72 a year
- Part-time
- Microsoft Outlook
- Hotel
- Front desk
- Annual leave
- Employee discount
Quick apply
1d
Hyde Park Winter Wonderland Staff 26/27
Mari —London
- Temporary
- Bar
- Customer service
- Guest services
- Employee discount
Quick apply
Host/Hostess
The Britannia Richmond —Richmond
- From £15 an hour
- Full-time
- Accounting
- Organisational skills
- Front desk
Quick apply
12d
Pumpkin Patch Host - Pumpkins at Heath
Escapade Group —Feltham
- £8.50 - £12.71 an hour
- Weekend availability
Quick apply
5d
Front of House & Client Support
Roar Fitness —London
- £13 an hour
- Temporary
- Front desk
- Cleaning
- In-person
- Gym membership
Quick apply
Lounge Host - British Airways Lounges, First Class
BaxterStorey UK —London
- £14.62 an hour
- 8 hour shift
- Hospitality
- Hotel
- Food service experience
- Free parking
- Employee assistance programme
Quick apply
Member Journey Host
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Lounge Host - British Airways Lounges - Gatwick
BaxterStorey —Gatwick Airport
- £14.33 an hour
- Day shift
- Customer service
- Bachelor's degree
- Guest services
- Free parking
- Employee assistance programme
13d
Guest Experience Host - Chiswick
ST James Facilities —London
- £38,585 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Quick apply
Welcome Host
The City Of London —London
- £36,697 - £40,308 a year
- Weekend availability
- Customer service
3d
Front Office Host/ess - Flexible Hours
Hyatt Place London Heathrow Airport —London
- Hotel
- Employee assistance programme
- Employee discount

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host/hostess jobs near hounslow west, gtl

Customer Service Host - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Qualifications

Front desk
Aviation passenger services
Customer interaction

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

host/hostess jobs in hounslow west, gtl

Customer Service Host - T3

Host/Hostess - Front of House

Customer Service Host

Part-time Dealership Host / Receptionist, Brentford

Customer Service Host - T2

Host - Part-Time

Community Host / Leisure Assistant.

Events Bar Host

Lounge Host

Part-time Dealership Host / Receptionist

Hyde Park Winter Wonderland Staff 26/27

Host/Hostess

Pumpkin Patch Host - Pumpkins at Heath

Front of House & Client Support

Lounge Host - British Airways Lounges, First Class

Member Journey Host

Lounge Host - British Airways Lounges - Gatwick

Guest Experience Host - Chiswick

Welcome Host

Front Office Host/ess - Flexible Hours

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