Services officer Work, Jobs in Hugglescote, Lec (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
1d
Business Support Officer (Patient Services & Stock Management)
Long Lane Surgery —Coalville
- £13.02 - £14.72 an hour
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Couch to 5X Engagement Officer (Move More Amber Valley)
Amber Valley Council for Voluntary Services —Ripley
- £15.56 an hour
- Part-time
- Social media management
- Administrative experience
- Supervising experience
- Sick pay
Quick apply
7d
Admissions Officer
Leicestershire County Council —Leicester
- £26,832 - £28,146 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
7d
Social Work Co-Ordinator
Leicestershire County Council —Coalville
- £26,832 - £28,146 a year
- Part-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Flexible schedule
3d
Cricket Development Officer- Clubs & Volunteers
Derbyshire Cricket Foundation —Derby
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Excel
- Project management
- Driving
- Flexitime
- Work from home
Quick apply
Information Advice and Guidance Officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
8d
Designated Social Care Officer
Leicestershire County Council —Coalville
- £43,860 - £47,829 a year
- Full-time
- Hybrid work
- Care plans
- Communication skills
- Flexible schedule
Democratic Services Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
Link: Homeless Services Officer
Action Homeless —Leicester
- £29,125 a year
- Full-time
- English
- In-person
Quick apply
Neighbourhood Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
2d
Executive Officer to the Corporate Leadership Team
Nottinghamshire County Council —Nottingham
- Full-time
- Microsoft Office
- Accounting
- IT
10d
Temporary Accommodation Income Officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Employee discount
7d
Tenancy Sustainment Worker
Spring Housing Association —Coventry
- £12,425.50 - £13,000.00 a year
- Part-time
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
7d
Domestic Abuse Officer
Blaby District Council —Narborough
- £33,143 - £39,152 a year
- Weekend availability
- Hybrid work
- Travel
- Communication skills
- Free parking
1d
Waste Operations Officer
Leicestershire County Council —Shepshed
- £35,451 - £39,165 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- Maintenance
- Annual leave
- Flexible schedule
8d
Relationships and communications officer
Sense —Loughborough
- £34,671 a year
- Full-time
- Customer service
- Organisational skills
7d
People Services Officer (111694-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Customer service
- University
- Continuous improvement
2d
Future Focus Mental Health Group Facilitator Recovery Worker
Burton & District Mind —Burton-On-Trent
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
Town Clerk
Shepshed Town Council —Loughborough
- £29,540 - £33,699 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d

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services officer jobs near hugglescote, lec

Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year
1 day ago

Benefits

Company events
On-site parking

Qualifications

Driving Licence
Customer service
Driving

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

services officer jobs in hugglescote, lec

Customer Liaison Officer - Collections Department

Business Support Officer (Patient Services & Stock Management)

Couch to 5X Engagement Officer (Move More Amber Valley)

Admissions Officer

Social Work Co-Ordinator

Cricket Development Officer- Clubs & Volunteers

Information Advice and Guidance Officer

Designated Social Care Officer

Democratic Services Officer

Link: Homeless Services Officer

Neighbourhood Officer

Executive Officer to the Corporate Leadership Team

Temporary Accommodation Income Officer

Tenancy Sustainment Worker

Domestic Abuse Officer

Waste Operations Officer

Relationships and communications officer

People Services Officer (111694-0626)

Future Focus Mental Health Group Facilitator Recovery Worker

Town Clerk

I want to receive the latest job alerts for services officer in hugglescote, lec

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