Logistics Work, Jobs in Hursley, Ham (with Salaries)

Data Centre Customer Service Executive
Kingspan Water and Energy —Havant
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
11d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Operations Assistant
LEDFlex Group Ltd —Winchester
- £25,500 - £26,000 a year
- Full-time
- Microsoft Word
- ERP systems
- Administrative experience
- Annual leave
Quick apply
5d
Backs Warehouse Operative - DXE
DX Group —Chandlers Ford
- Employee assistance programme
Supply Chain & Logistics Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Logistics Supervisor (Fareham - Full Time - Logistics experience required)
Astor Defence Ltd —Fareham
- £33,000 - £36,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
6d
Customer Supply Chain Executive
Unternehmensgruppe Theo Müller —Amesbury
- Full-time
- Continuous improvement
- Travel
- Organisational skills
2h
Operations Manager – Installs
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Analysis skills
- Project management
- Team management
Quick apply
Yard Operations Manager
Site-Equip Ltd —Alton
- Full-time
- Customer service
- Forklift
- Team management
- Free parking
- Store discount
Quick apply
Transport Administrator
DHL Supply Chain —Eastleigh
- £26,526.60 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Data entry
Night time Operation Supervisor
Adams Wholesale Southampton —Eastleigh
- £28,670.98 - £34,000.00 a year
- Full-time
- Supervising experience
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
Warehouse Operative Nights
Evri —Southampton
- £14.17 - £21.26 an hour
- Overtime
- Annual leave
Operation Supervisor
Adams Wholesale Southampton —Eastleigh
- £28,670.98 - £34,000.00 a year
- Full-time
- Supervising experience
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
Warehouse Operative - Nights
Evri —Eastleigh
- £12.71 an hour
- Full-time
- Annual leave
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- Up to £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Free parking
Warehouse Operative
Harwin —Portsmouth
- £27,555 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Warehouse experience
- Employee assistance programme
- Referral programme
Quick apply
5d
Warehouse Operative
Specialist Sports Ltd —Southampton
- From £25,610 a year
- Full-time
- Customer service
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
Service Operations Coordinator
Nomios —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply

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Data Centre Customer Service Executive

Kingspan Water and Energy -
Havant

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
11 days ago

Qualifications

French
Power BI
Data centre experience
Report writing
Incident management
Stakeholder collaboration
PCI
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Office Suite
Customer relationship management
Ticket management systems
Organisational skills
Relationship management
ISO 27001
Customer support
Customer interaction
Microsoft Project
Sales and customer service experience
Communication skills
German

Full job description

Kingspan Light, Air + Water is committed to driving innovation and sustainability across the data centre sector. As we expand our presence in this fast-growing market, we are seeking a Data Center Customer Service Executive to become a key member of our team.

This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems and working in a fast-paced environment. You will act as the primary point of contact for customers, ensuring a high level of service while coordinating with operational, engineering and logistics teams to deliver outstanding customer experiences.

Key Responsibilities

Customer Service & Account Support

Act as the first point of contact for customer enquiries, requests, incidents and escalations.
Build and maintain strong customer relationships through professional communication and service delivery.
Manage customer requests and ensure they are resolved within agreed service levels.
Provide regular updates and communications to customers regarding incidents, requests and maintenance activities.

Incident & Service Management

Manage service tickets from creation through to resolution.
Coordinate with internal technical teams to investigate and resolve customer issues.
Escalate critical matters where necessary while maintaining effective stakeholder communication.
Ensure all customer interactions and support activities are accurately recorded.

Operational Coordination

Coordinate customer access requirements and visitor management procedures.
Support Remote Hands and Smart Hands service requests.
Assist with service provisioning, equipment deliveries, rack installations and decommissioning activities.
Support change management communications and customer notifications.

Reporting & Performance

Monitor performance against customer SLAs and contractual commitments.
Produce service reports and operational updates.
Identify trends and opportunities for continuous improvement.
Support customer review meetings and service governance activities.

Compliance & Security

Follow all data centre security procedures and access control requirements.
Support compliance with relevant standards including ISO 27001, SOC and PCI-DSS.
Maintain confidentiality of customer and business information at all times.

About You

Essential Skills & Experience

Previous experience in a customer service, service desk, customer support or customer-facing role.
Excellent verbal and written communication skills.
Strong organisational and administrative skills.
Ability to manage multiple priorities and work effectively under pressure.
Strong relationship-building and stakeholder management skills.
High attention to detail and problem-solving capability.
Proficiency in Microsoft Office applications, particularly Excel.

Desirable Skills & Experience

Experience within a data centre, IT infrastructure, telecoms or technical services environment.
Understanding of service management processes and ticketing systems.
Knowledge of data centre infrastructure including power, cooling and networking environments.
Experience using Power BI, MS Project or similar reporting tools.
German, French or Nordic language skills.
Sales or customer-facing commercial experience.

Qualifications

Degree or higher-level qualification in a technical, engineering, business or project management discipline is desirable.

Why Join Kingspan?

Opportunity to work within a rapidly growing global market.
Be part of an innovative and industry-leading organisation.
Collaborate with experienced professionals across engineering, operations and commercial teams.
Career development opportunities within a global business.
Support the delivery of sustainable solutions for critical infrastructure projects.

If you are passionate about customer service, thrive in a dynamic environment and are interested in the future of data centre infrastructure, we'd love to hear from you.

Apply today and join Kingspan Light, Air & Water as we help shape the future of data centres worldwide.

Quick apply

Refine Your Search

logistics jobs in hursley, ham

Data Centre Customer Service Executive

Logistics Data Analyst

Operations Assistant

Backs Warehouse Operative - DXE

Supply Chain & Logistics Insights Analyst

Logistics Supervisor (Fareham - Full Time - Logistics experience required)

Customer Supply Chain Executive

Operations Manager – Installs

Yard Operations Manager

Transport Administrator

Night time Operation Supervisor

Warehouse Operative Nights

Operation Supervisor

Warehouse Operative - Nights

Warehouse Process and Compliance Manager

Logistics Coordinator

Customer Care Representative

Warehouse Operative

Warehouse Operative

Service Operations Coordinator

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