Technical advisor Work, Jobs in Ickleton, Cam (with Salaries)

Technical Advisor
Davroc —Hoddesdon
- £28,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
Quick apply
18h
Senior Environmental Advisor
M Group —Stevenage
- Continuous improvement
- No degree
- In-person
- Annual leave
- Employee assistance programme
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay
1d
Technical Advisor, Mobile Cranes - Biggleswade
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
Audit Junior
TC-Group —Letchworth
- Full-time
- Hybrid work
- Accounting
- School
- Annual leave
- Employee assistance programme
Quick apply
7d
Technical Service Manager
Bango —Cambridge
- English
- AWS
- Continuous improvement
- Employee assistance programme
- Employee discount
7d
Environmental Advisor
M Group —Stevenage
- £40,000 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Financial Controller
CC Hydrosonics Ltd. —Cambridge
- £70,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Centre Service Advisor
HiQ Tyres & Autocare —Huntingdon
- £30,000 - £38,000 a year
- Full-time
- Customer service
- Merchandising
- In-person
- Free parking
- Store discount
Quick apply
5d
Parts Advisor - Turf & Irrigation
Reesink UK —St. Neots
- Full-time
- Sales
- ERP systems
- Continuous improvement
- Free parking
- Annual leave
Quick apply
4d
HSE Advisor - Huntingdon
City Facilities Management (UK) —Huntingdon
- Full-time
- Team management
- Travel
- Training & development
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- In-person
Sales Support Advisor
Utopia Direct —Braintree
- £27,870 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
Electrical Technical Advisor (Solution Architect)
ABB Limited —Saint Neots
- Remote
- English
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Full-Time Sports Advisor
Decathlon UK —Cambridge
- Part-time
- Customer service
- Merchandising
- Communication skills
6d
SSM Technical Sales Support (Hydraulics)
Rexroth —Huntingdon
- Full-time
- CRM software
- Engineering
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Audit Assistant Manager
Grant Thornton UK LLP —Cambridge
- Full-time
Staff Strategic Account Manager
Altium —Cambridge
- Full-time
- English
- Business development
- In-person
- Free parking
- Referral programme
Quick apply
Parts Advisor
Essex Emergency Services Limtied —Epping
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply

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technical advisor jobs near ickleton, cam

Technical Advisor

Davroc -
Hoddesdon

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
18 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Case record updates
Internal department liaison
Technical support
Data entry
Organisational skills
Customer support
Customer interaction
Phone etiquette
Communication skills

Full job description

THE OPPORTUNITY

An exciting opportunity for a professional maybe from within bathroom/kitchen environment or the trade wanting to gain a new role. Working within a dedicated team you will be responsible to provide professional and timely service to our customers who request technical and product support for our brands. As a key member of the team you will help to provide the highest level of service to our customers and bridge product development, sales, marketing, and customer support, ensuring technical accuracy, compliance, and optimal product performance

About us

As an independent, family run distributor of bathrooms, we are exactly that, free from external pressures. Within our portfolio we also have 3 of our own factories. Our passion for world class bathrooms along with our strong family values are at the core of everything that we do and have been doing for over 40 years.

Our goal is to offer beautifully designed, quality, world-class bathroom products with the service to match. Through both our distribution and manufacturing businesses, we aim to inspire and reinvent the bathroom as the primary source of sanctuary and calm in the home.

Main Responsibilities

Offer expert technical advice and support to our customers.
Work with Brand Managers to ensure customers are fully aware of the available support.
Monitor and manage the technical support inbox and dedicated phone line for our brands ensuring that all emails and calls are responded to in a timely and professional manner.
Maintain accurate and organised records so that a case history is available as a resource.
Develop product knowledge and request training when required.
Analyse outcomes of logged cases including product failures, faults and spares supplied and report monthly.
Keep a record of replacement parts supplied FOC including associated costs and report monthly.
Make recommendations to Managers regarding improvements in efficiencies and to improve customer service levels.
Raise orders for any required spares.
Feedback to customers and NPD team.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Experience of working within a technical environment gained within heating or plumbing, either direct or at customer service level.
Excellent product and technical/installation knowledge
Experience in dealing with customers and end users in a professional manner when handling potentially difficult and contentious situations.
Ability to create working relationships with existing and potential customers, suppliers and Company internal departments.
A good team player who is able to work alone as well as contributing to the overall success of the team.
Ability to work under pressure to support these rapidly growing and increasingly important brands.
Positive and professional approach
Excellent written skills with the ability to write concise and professional emails
Effective communicator
Data entry skills where attention to detail is critical
Excellent organisational and interpersonal skills.
Determination and drive for results.
Ability to multi-task.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
On-site parking

Experience:

customer service: 1 year (required)
heating or plumbing: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical advisor jobs in ickleton, cam

Technical Advisor

Senior Environmental Advisor

Project Delivery & Capability Manager

Technical Advisor, Mobile Cranes - Biggleswade

Audit Junior

Technical Service Manager

Environmental Advisor

Financial Controller

Centre Service Advisor

Parts Advisor - Turf & Irrigation

HSE Advisor - Huntingdon

Customer Success Manager

Sales Support Advisor

Electrical Technical Advisor (Solution Architect)

JUNIOR SALES ADVISOR

Full-Time Sports Advisor

SSM Technical Sales Support (Hydraulics)

Audit Assistant Manager

Staff Strategic Account Manager

Parts Advisor

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