Patient access Work, Jobs in Ipswich, Eng (with Salaries)

NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Support Worker
Providing Care —Ipswich
- From £33,384 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
Receptionist - Podiatry
Suffolk GP Federation —Ipswich
- £12.96 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Sick pay
1d
Porter
Sodexo —Ipswich
- £12.92 an hour
- Weekend availability
- Hospitality
- Hospital
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant Psychologist
Norfolk & Suffolk Foundation Trust —Ipswich
- £28,392 - £31,157 a year
- Full-time
- Writing skills
- Research
- University
12d
Emotional Wellbeing Practitioner
HCRG Care Group —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Databases
- Employee discount
Quick apply
Learning Support Assistant
TCHC Group —Ipswich
- £21,923 - £21,924 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Social Prescriber
PrimaryCareCareers —Harwich
- Communication skills
1d
Healthcare Assistant Ipswich
Diaverum —Ipswich
- Up to £25,086 a year
- Serving
- English
- Patient care
Casual Domestic Assistant
Sodexo —Ipswich
- £12.92 an hour
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
5d
Healthcare Assistant
Diaverum —Ipswich
- £24,785 - £25,086 a year
- Full-time
- Serving
- English
- Patient care
Quick apply
Environmental Health & Safety (EHS) Apprentice
Siemens Healthineers —Sudbury
- Full-time
Senior People Advisor
Newmedica —Ipswich
- From £45,000 a year
- Monday to Friday
- Human resources
- Annual leave
Quick apply
10d
Health & Wellbeing Coach - Mid & South Essex
Acacium Group —Colchester
- £21.71 an hour
- Microsoft Word
- Bachelor's degree
- Driving
- Employee assistance programme
Quick apply
Research Assistant Psychologist
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Doctoral degree
- Bachelor's degree
- Psychology
10d
Mental health Practitioner
Norfolk and Suffolk NHS Foundation Trust —Ipswich
- £39,959 - £48,117 a year
- Part-time
- Hybrid work
- Experience working with children
- Case management
- Communication skills
3d
Mental health Practitioner
Norfolk & Suffolk Foundation Trust —Ipswich
- £39,959 - £48,117 a year
- Part-time
- Experience working with children
- Case management
- Communication skills
3d
Administrator
Framlingham Medical Practice —Woodbridge
- £13.34 - £14.38 an hour
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Mental Health Support Team (MHST) East Suffolk - Senior Clinician
Norfolk & Suffolk Foundation Trust —Ipswich
- £49,387 - £56,515 a year
- Full-time
- Management
- Supervising experience
- Leadership
12d
Facilities Coordinator
Sodexo —Colchester
- £15.13 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d

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NHS 111 Health Advisor

Practice Plus Group IUC -
Ipswich

Apply Now

Job details

Permanent
£12.65 - £16.27 an hour

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Care record keeping
Clinical record keeping
Computer literacy
GCSE
Case note recording
Organisational skills
Computer skills
Phone triage

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

NHS 111 Health Advisor | Located on site -Ipswich, Suffolk

Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.

In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.

To gain a better insight into the role, please feel free to click on the link to watch a video of a how a typical call might be like - simulation call

Employee Wellbeing and Benefits

At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits you’ll enjoy when you join us:

33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.

Paid training and continuous learning opportunities to grow your career.

Competitive pension scheme with Scottish Widows or the Peoples Pension.

Salary Finance: Access to salary advances, loans, and government benefits.

Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!

Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.

Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.

Plus, we offer a range of additional benefits to enhance your lifestyle and wellbeing. For more details on our full benefits package, click here.

Pay Rates

£12.71 per hour (7am-11pm)

£15.78 per hour (11pm-7am)

Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.

Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.

Working Hours

We understand the importance of flexibility – we are currently offering part-time and full-time shifts of 24, 30 or 37.5 hours per week. Please note, this is not a regular 9 - 5 job, and some weekends and late night/overnight shifts are included.

Important: this role cannot be worked remotely, and you must be able to attend shifts in our 111- contact centre:

Unit 7, Delta Terrace, West Road, Ransomes Euro Park, Ipswich, Suffolk, IP3 9FH

Training and Development

We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.

Schedule:

Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks + 1 additional day to complete internal training on LMS

Part-Time: Tues, Weds, Thurs (6pm-9:30pm) and Sat-Sun (9:30am-5pm) for 6 weeks + 1 additional day to complete internal training on LMS

Our current training date availability is:

Full-Time Courses starting on 7th of September and 5th of October 2026

Part-Time Course starting on 3rd of October 2026

It is essential that you attend training every day.
You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
After training, you will receive ongoing support to ensure you’re ready to be signed off as a fully accredited Pathways Health Advisor.

This training ensures you're ready to make an impact from day one, with ongoing support to help you succeed in your career.

What you'll be doing

As a fully trained Health Advisor, no day is the same. You will be using the NHS 111 Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.

Some of your responsibilities will be:

Initial Contact: You will be the first point of contact for patients, providing time-critical advice.

Triage Calls: You’ll assess and prioritise a wide range of calls based on urgency.

Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.

Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.

Accurate Documentation: Ensure accurate, clear, and detailed records of all calls for continuity of care.

What we’ll look for in you

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

We are seeking professionals who have:

Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.

Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.

Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.

Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.

Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.

IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies

GCSE/Functional Skills English and Maths (or equivalent).

About us

At Practice Plus Group, we’re proud to be one of England’s leading independent NHS providers, revolutionising Integrated Urgent Care (IUC) with a fresh, innovative approach. We bring together NHS 111 call centres, clinical assessment services, and urgent care to ensure patients get the right care at the right time, in the right place. We treat everyone—patients and colleagues alike—how we’d want to be treated, and we are always striving to do things better, together. We embrace diversity and work as one big team to create a high-quality, caring experience for all. More about us

If you thrive in a compassionate, fast paced environment and are driven by making a meaningful difference, we’d love to hear from you!

For more information, please email Valentin Baciu on [email protected].

Please note, candidates are required to have full eligibility and unrestricted right to work in the UK. We are unable to offer sponsorship for this position. All offers of employment are contingent upon the receipt of satisfactory references and a DBS check

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

#LI-VB1

Apply Now

Refine Your Search

patient access jobs in ipswich, eng

NHS 111 Health Advisor

Support Worker

Receptionist - Podiatry

Porter

Assistant Psychologist

Emotional Wellbeing Practitioner

Learning Support Assistant

Social Prescriber

Healthcare Assistant Ipswich

Casual Domestic Assistant

Healthcare Assistant

Environmental Health & Safety (EHS) Apprentice

Senior People Advisor

Health & Wellbeing Coach - Mid & South Essex

Research Assistant Psychologist

Mental health Practitioner

Mental health Practitioner

Administrator

Mental Health Support Team (MHST) East Suffolk - Senior Clinician

Facilities Coordinator

I want to receive the latest job alerts for patient access in ipswich, eng

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