Operations & compliance manager Work, Jobs in Ipswich, Sfk (with Salaries)

Compliance & Operations Manager
Renew East Ltd —Stowmarket
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Flexitime
- Work from home
Quick apply
10d
Operations Manager - Ipswich
DPD Group UK —Ipswich
- Weekend availability
- Team management
- Communication skills
- Free parking
Quick apply
Operations & Compliance Manager
Property 192 Limited —Coney Weston
- £30,000 - £37,500 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Free parking
- Store discount
Quick apply
3d
Container Transport Operations Manager
Seven Logistics —Felixstowe
- £55,000 - £60,000 a year
- Full-time
- Management
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Business Operations Manager
Brush Group —Colchester
- Management
- Continuous improvement
- Quality control
12d
Sr Product Manager
710 Crane Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Warehouse Operations Manager
loading center logistics ltd —Great Blakenham
- £35,000 - £40,000 a year
- Full-time
- Business development
- First Aid Certification
- Team management
- Free parking
- Store discount
Quick apply
12d
Logistics Manager
Kier Group —Ipswich
- Full-time
- Leadership
- Communication skills
7d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Ipswich
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Roofing Operations Manager
Greenscape Energy Ltd —Ipswich
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
11d
Claims or Fraud Product Managers
AXA —Ipswich
- Agile
- Communication skills
Technical Operations Manager
Pinnacle Group —Clacton-on-Sea
- £50,000 - £60,000 a year
- Electrical experience
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Procurement Manager
Civil Works Alliance —Ipswich
- Full-time
- Communication skills
- Annual leave
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Claims or Fraud Product Managers
AXA UK —Ipswich
- Communication skills
- Annual leave
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
12d
Technical Delivery Manager
BT —Ipswich
- £45,000 - £65,000 a year
- Organisational skills
- Agile
- Communication skills
2d
Transport Manager
Biffa Waste Services —Ipswich
- £38,000 - £42,000 a year
- Full-time
- Management
- Travel
Quick apply
11d
Branch Manager
GoldUnion —Ipswich
- £30,000 - £60,000 a year
- No experience needed
- Retail management
- Communication skills
- Paid training
- Annual leave
Finance Manager
Home Farm (Nacton) Ltd —Ipswich
- £35,000 - £50,000 a year
- Full-time
- Microsoft Excel
- In-person
- Free parking
Quick apply

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operations & compliance manager jobs near ipswich, sfk

Compliance & Operations Manager

Renew East Ltd
Stowmarket

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
10 days ago

Benefits

Flexitime
Work from home

Qualifications

CRM software
Record keeping
Vehicle service booking
Expiry date monitoring
Operations management
Handling customer enquiries
Administrative experience
Organisational compliance experience
Compliance management
Stocking
Office management
Stock replenishment
Stock coordination

Full job description

The Role

The Compliance & Operations Manager will be responsible for coordinating a wide range of operational activities across the business.

This is a varied role requiring someone who is highly organised, comfortable taking ownership of multiple processes and able to keep on top of deadlines in a fast-moving environment.

Core Responsibilities

1. Management of Payaca CRM

Take day-to-day ownership of our internal CRM system, Payaca.
Payaca is the central software platform we use to manage customer enquiries, quotations, jobs, communications, documentation, workflows and aftercare.

You will ensure jobs move correctly through each stage of the system, information is kept accurate and up to date, tasks are completed, and the CRM is being used effectively across the business.

2. Engineer Scheduling

Work alongside Technical Director Luke Nicholls to coordinate and manage the engineering diary.

This will include scheduling installations, surveys, servicing, remedial works and call-outs while taking into account engineer availability, skills, locations and project requirements.

3. MCS Compliance Management

Manage the administrative compliance requirements associated with our renewable heating installations.

This will include:

Product and manufacturer warranty registrations
Building Control notifications
DNO applications and notifications
Maintaining required installation documentation
Ensuring compliance tasks are completed within the relevant timescales
Supporting the business with MCS-related administration and record keeping

Experience with MCS would be advantageous, although training can be provided to someone with strong experience working within another regulated or compliance-led industry.

4. Air Source Heat Pump Service Scheduling

Manage our growing portfolio of Air Source Heat Pump service customers.

You will maintain service schedules, contact customers when annual servicing becomes due, arrange appointments and ensure service records are maintained accurately.

5. Warranty Claims & Spare Parts

Coordinate warranty claims with manufacturers and suppliers.

This will include arranging replacement parts, following claims through to completion, coordinating engineer visits where required and keeping customers informed.

6. Vans & Equipment

Oversee the administration and organisation associated with the company's vehicle fleet and engineering equipment.

This may include servicing, MOTs, maintenance, inspections, insurance administration and ensuring equipment is properly recorded and maintained.

7. Uniform Ordering

Manage company uniform requirements, including ordering clothing for new starters and replacing or replenishing uniforms for existing team members.

8. Van Stock & Warehouse Stock

Take responsibility for the administration of our van and warehouse stock management systems.

You will help ensure engineers have the materials and equipment they require while maintaining accurate stock records and helping identify shortages, replenishment requirements and stock discrepancies.

9. General Administration

Provide general operational and administrative support across the business as required.

Because Renew East is a growing company, there will inevitably be ad hoc tasks and projects that fall outside the normal day-to-day responsibilities.

We are therefore looking for someone comfortable working in a varied role and taking ownership when something needs to be done.

10. Staff Training Coordination

Schedule and arrange staff training, qualifications and refresher courses.

This will include maintaining training records, monitoring expiry dates and ensuring engineers remain appropriately trained and qualified for the work they undertake.

About You

We are looking for someone with at least five years' experience in an operations, compliance, service coordination, office management or similar role.

Experience within heating, plumbing, construction, renewables, engineering or another regulated industry would be particularly valuable.

The successful candidate will be someone who enjoys creating order within a busy environment and takes satisfaction from making sure things are completed properly.

Key Traits

You should be:

Exceptionally organised and able to manage multiple priorities simultaneously Comfortable working with CRM and job management software
Confident learning new systems and processes
Detail-focused, particularly when dealing with compliance and documentation Able to work effectively in a fast-paced environment
Proactive rather than waiting to be told what needs doing
Comfortable chasing outstanding actions and ensuring deadlines are met
A clear and confident communicator with customers, engineers, suppliers and manufacturers Able to take ownership of problems and see them through to resolution
Process-driven while remaining flexible when priorities change
Reliable, professional and commercially aware

Why This Role Matters

This is not simply an administrative position.

The Compliance & Operations Manager will sit at the centre of Renew East's day-to-day operations.

As the company grows, having strong systems and processes becomes increasingly important. Engineers need to know where they are going and what they are doing, customers need to receive timely communication, installations need to remain compliant, warranties need to be registered and service commitments need to be fulfilled.

The person in this role will help ensure that nothing falls through the gaps.

For the right person, there will also be significant opportunity to develop the role as the company continues to grow.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Flexitime
Work from home

Work Location: In person

Quick apply

Refine Your Search

operations & compliance manager jobs in ipswich, sfk

Compliance & Operations Manager

Operations Manager - Ipswich

Operations & Compliance Manager

Container Transport Operations Manager

Business Operations Manager

Sr Product Manager

Warehouse Operations Manager

Logistics Manager

Delivery Partner Manager, UKIE DPM

Roofing Operations Manager

Claims or Fraud Product Managers

Technical Operations Manager

Senior Procurement Manager

Employee Relations Advisor

Claims or Fraud Product Managers

General Services Manager

Technical Delivery Manager

Transport Manager

Branch Manager

Finance Manager

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