Support engineer Work, Jobs in Kent (with Salaries)

2nd Line Support Engineer
Samiro Search —Sevenoaks
- £30,000 - £36,000 a year
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
Quick apply
11d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Administrator (Part-time and remote)
Pulse Water Limited —Kent
- From £25,000 a year
- Part-time
- Hybrid work
- CRM software
- Data entry
- Contracts
- Work from home
Quick apply
2d
Senior Systems Engineer
BAE Systems —Rochester
- £45,000 - £60,000 a year
- No degree
- Mentoring
- Agile
Junior Project Engineer
Primech Building Services —Gillingham
- Quality control
- Organisational skills
- Communication skills
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
IT Engineer
The Thinking Schools Academy Trust —Chatham
- £33,899 - £40,190 a year
- School
- Employee assistance programme
- Referral programme
Quality Manager
Swegon UK & I —Whitstable
- Engineering
- Continuous improvement
- Team management
Lead Systems Engineer/Team Lead
BAE Systems —Rochester
- Up to £65,000 a year
- Team management
- No degree
- Mentoring
Production Engineer
Swegon UK & I —Snodland
- Microsoft Word
- Engineering
- Continuous improvement
Retail Customer Service weekends only
Entain —Tonbridge
- £13 an hour
- Weekends only
- Cash handling
Quality Engineer
Servomex —Crowborough
- £40,000 - £50,000 a year
- Full-time
- Engineering
- Data analysis skills
- Continuous improvement
- Free parking
- Annual leave
Junior Planner
Costain —New Romney
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
Site Engineer
Skanska —Gravesend
- Microsoft Powerpoint
- AutoCAD
- Civil engineering
- Bereavement leave
Junior Studio Operative
Must Have Ideas Ltd —Aylesford
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Junior Engineer
Eleclink —Folkestone
- Hybrid work
- Maintenance
- English
- No degree
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Office Manager
Global Mechanical and Renewable Services Ltd —Rochester
- £32,000 - £45,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
1d
Product Manager - Industrial Gases (Purity & Specialty)
Servomex —Crowborough
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Product management
- Annual leave
- Flexible schedule
Junior Data Engineer
RYZONSSERVICES —Sevenoaks
- £14.00 - £55.07 an hour
- Part-time
- Hybrid work
- SQL
- AWS
- Analysis skills
Quick apply
8d

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2nd Line Support Engineer

Samiro Search
Sevenoaks

Quick apply

Job details

Full-time
£30,000 - £36,000 a year
11 days ago

Benefits

Annual leave

Qualifications

Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder liaison
Mentoring junior staff
LAN
Microsoft Exchange
Windows
Network infrastructure
VoIP
Continuous improvement
Virtualisation
Mentoring
WAN
SharePoint
Technical writing
Mac OS
Customer support
Customer interaction
Cybersecurity
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk

Full job description

2nd Line Support Engineer

Location: Sevenoaks, Kent

Job Type: Full-time

Salary: £27,000 – £36,000 per annum (depending on experience)

About Us

We are a well-established IT services provider with a strong reputation for technical expertise and exceptional customer service. We support organisations across a wide range of sectors, including healthcare, legal, manufacturing, finance, and commodities.

Our services include:

Managed IT support
Cloud services
Cybersecurity
Hardware and software solutions
IT consultancy

As our business continues to grow, we are looking for an experienced 2nd Line Support Engineer to join our friendly and collaborative team.

The Role

This is a varied and hands-on position providing both remote and on-site technical support to a diverse customer base. You will take ownership of escalated support issues, troubleshoot complex technical problems, and work closely with 1st line engineers, customers, and third-party suppliers to deliver effective solutions.

The successful candidate will be customer-focused, technically capable, and comfortable working in a fast-paced MSP environment.

Key Responsibilities

Provide 2nd line technical support to customers remotely and on-site
Diagnose and resolve escalated hardware, software, network, and cloud-related issues
Support and mentor 1st line engineers where required
Take ownership of incidents through to successful resolution
Maintain accurate technical documentation and update support records
Liaise with customers and third-party vendors to ensure timely issue resolution
Contribute to continuous improvement of support processes and customer service standards

Skills & Experience Essential

Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to prioritise and manage your own workload effectively
Self-motivated with a positive, can-do attitude
Ability to work independently and as part of a team
Experience producing clear and accurate technical documentation

Technical Experience

You should have experience supporting and troubleshooting:

Windows 10 and Windows 11
macOS
Microsoft 365 (Exchange Online, SharePoint, and Teams)
Microsoft Intune and Mobile Device Management (MDM)
Microsoft Azure and Entra ID
Active Directory, Group Policy, and user administration
Backup and disaster recovery solutions
Printers, scanners, and peripheral devices
Networking fundamentals and fault diagnosis
VoIP and hosted telephony systems

Desirable Experience

LAN, WAN, VPN, and VLAN technologies
Managed switches, Wi-Fi solutions, firewalls, and routers
Hyper-V and other virtualisation technologies
Cybersecurity solutions and best practices
Server administration and cloud infrastructure
Previous experience working within an MSP or multi-customer support environment

Benefits

Competitive salary
20 days annual leave plus bank holidays
Additional day off for your birthday
Ongoing training and development opportunities
Exposure to a wide range of technologies and projects
Career progression opportunities within a growing business

If you are an experienced 2nd Line Support Engineer looking to develop your career within a supportive and expanding IT services company, we would love to hear from you.

Pay: £30,000.00-£36,000.00 per year

Ability to commute/relocate:

Sevenoaks TN15: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you able to reliably commute to Sevenoaks, Kent and work in the office for 5 days
Do you have experience working for an MSP

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in kent

2nd Line Support Engineer

2nd Line Engineer

Administrator (Part-time and remote)

Senior Systems Engineer

Junior Project Engineer

1st Line Engineer

IT Engineer

Quality Manager

Lead Systems Engineer/Team Lead

Production Engineer

Retail Customer Service weekends only

Quality Engineer

Junior Planner

Site Engineer

Junior Studio Operative

Junior Engineer

Operations Manager

Office Manager

Product Manager - Industrial Gases (Purity & Specialty)

Junior Data Engineer

I want to receive the latest job alerts for support engineer in kent

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