Technical support advisor Work, Jobs in Kidsgrove, Sts (with Salaries)

Technical Support Advisor
Radius Limited —Crewe
- From £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
3d
Personal Assistant
Cheshire East Council —Crewe
- £28,598 - £31,022 a year
- Full-time
- Research
4d
Account Manager
EPX Limited —Stafford
- £33,000 - £48,000 a year
- Full-time
- Hybrid work
- Business development
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
12h
Tax Trainee
Radius Limited —Crewe
- Full-time
- Organisational skills
- Communication skills
Quick apply
5d
HSE Advisor (Projects)
Bespak —Holmes Chapel
- £50,000 a year
- Continuous improvement
- Leadership
Quick apply
Service Advisor
Lookers —Crewe
- £29,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
Quick apply
5d
IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
9d
Technical Account Manager
Torrecid —Stoke-on-Trent
- Engineering
- Business development
- Project management
- Free parking
- Annual leave
Quick apply
Document Editor & Customer Support Advisor
Care Daily —Altrincham
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Analysis skills
- Annual leave
- Work from home
Quick apply
2d
Quality Advisor
Gallifordtry —Newcastle
- Full-time
- Writing skills
- Continuous improvement
- Quality control
- Employee assistance programme
- Employee discount
Technical Sales Engineer (Industrial)
EB Critical Engineering Services —Whitchurch
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
14d
Parts Advisor
Fast Parts —Northwich
- From £26,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
10h
Customer Service Advisor
Cheshire East Council —Middlewich
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7d
Application Support Analyst
Barclays —Knutsford
- Continuous improvement
- Team management
- Communication skills
11d
Senior Recruiter
Muller Group —Market Drayton
- Full-time
- Management
- Continuous improvement
- Travel
- Free parking
- Annual leave
Team Manager - Care Leavers
Cheshire East Council —Crewe
- £48,072 - £54,994 a year
- Full-time
- Hybrid work
- Team management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
7d
Head of Data Protection
Together —Cheadle
- Full-time
- Continuous improvement
- Communication skills
- Negotiation
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sandbach
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Development Advisor with Window and Door Order Processing
Horton Building Plastics —Crewe
- £30,000 - £33,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
4d
Management Accountant
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
Quick apply
7d

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Technical Support Advisor

Radius Limited -
Crewe

Quick apply

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Ticket management
Internal department liaison
Microsoft Office Suite
Organisational skills
Customer support
Customer interaction
Communication skills
Business lead generation
Help desk

Full job description

Company Description

At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes.

Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future.

Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management.

We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.

We've achieved big things already, but we're just getting started.

This is where you come in...

Job Description

The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments. Required to learn both our software and hardware products you will develop an understanding and the ability to analyse issues as reported.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

Working through tickets on our CRM system with emphasis on good customer contact with phone or email, ensuring they are kept informed at every stage of the resolution.
Complete detailed checks of accounts providing accurate feedback direct to clients and also other business areas.
Build good relationships with internal stakeholders including customer service, installations, onboarding, and complaints.
Have an awareness of trends and repeating issues, escalating to your line manager any out of the ordinary occurrences.
Supporting other business areas at peak times with phone line coverage
In a customer facing role there is an expectation that you generate leads and referrals for wider Radius products and services

Qualifications

Strong communicator, equally at ease speaking to external and internal contacts.
A high attention to detail with strong organisational skills
A problem-solving mentality.
Self-motivated, capable of working on own initiative.
A good understanding of Microsoft Office

Additional Information

Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.

You’ll also have access to our competitive reward and benefits package, which includes:

25 days holiday + bank holidays
Pension
Life assurance
Employee fuel card scheme
Electric Vehicle scheme
Employee assistance programme
Wellness and healthcare assistance via ‘Help@Hand’ by Unum
‘Cycle to work’ scheme
Free breakfast daily in the office

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with pizzeria, roof top bar and much more!

#LI-JF1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Quick apply

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