Customer experience coordinator Work, Jobs in King's Cross, Gtl (with Salaries)

Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d
Customer Service Coordinator
QA —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
Centre Coordinator
Workspace Group PLC —London
- £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Customer service
- JavaScript
- Human resources
Treatment Coordinator / Senior Receptionist Front of House
SmileUp Dental —London
- £29,000 - £35,000 a year
- Part-time
- Spanish
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
10d
Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Learning and Development Coordinator
AutoProtect Group —Harlow
- £40,000 a year
- Full-time
- Presentation skills
- No degree
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
8d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Group L&D Coordinator
Subsea 7 —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
7d
Services Coordinator
OCS Group —London
- £16.82 an hour
- Temporary
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
9h
Workplace Experience Coordinator
CBRE —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Office Administrator / Receptionist
Intech Centre —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Quick apply
Service Desk Coordinator
Platinum Facilities Maintenance Services —South West London
- Up to £34,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
12d
Receptionist Monday-Friday
CH&CO —London
- £35,000 a year
- Full-time
- Hospitality
- Employee discount
11d
Receptionist- salon coordinator
Michael John Guzzon —London
- From £14 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Employee discount
Quick apply
Training Coordinator
Itecskills —London
- £27,000 - £30,000 a year
- Full-time
- Sales
- Marketing
- Organisational skills
- Profit sharing
- Annual leave
Quick apply

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customer experience coordinator jobs near king's cross, gtl

Customer Care Coordinator

Peabody -
London

Apply Now

Job details

Fixed term contract
£39,866 a year
12 days ago

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Customer service
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

Our Vacancy

Customer Care Coordinator

Location: Field-based across London and surrounding areas (regular travel required)

We’re looking for a Customer Care Coordinator to join our Investment team and play a key role in delivering an outstanding customer experience across our new homes portfolio.

This is a highly customer-facing, field-based role, where you’ll be out in the region supporting residents through their journey - from pre-construction to move-in and beyond - ensuring any defects or issues are resolved smoothly and professionally.

You’ll be the face of our service, working closely with customers, contractors and internal teams to ensure homes are delivered to a high standard and our residents feel supported every step of the way.

This is a fixed term contract until 31st March 2027.

About the role

Your day might include visiting customers in their homes, carrying out snagging inspections, coordinating defect resolutions with contractors, and supporting customers through their move-in experience.

Carry out pre- and post-handover inspections, including snagging and defect identification
Act as a key point of contact for customers, managing queries and resolving issues
Coordinate defect resolution with contractors and internal teams
Deliver home demonstrations and support customers through the move-in process
Maintain accurate records across systems and ensure all updates are logged correctly
Build strong relationships with stakeholders across delivery, construction and customer care teams
Proactively identify and resolve issues to ensure high customer satisfaction

What you’ll bring

You’re a confident, customer-focused professional who enjoys working on-site and building relationships. You’re organised, proactive and comfortable managing a varied workload across multiple locations.

We would like you to have:

Experience in customer care, defects resolution, aftercare or repairs (housing, construction or property environment)
Strong communication and stakeholder management skills
Ability to manage customer expectations and resolve issues effectively
A proactive, solutions-focused approach
Good IT skills, including experience using systems to track and manage cases
Strong organisational skills, with the ability to manage your own diary and workload

Essential:

Full, clean UK driving licence
Access to a car and willingness to travel regularly

Desirable:

Knowledge of construction or development processes
Experience within housing or new build environments

Why join us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We’re committed to building organisational resilience that protects our people, communities and services.

What We Offer

30 days annual leave, plus bank holidays
Two paid volunteering days each year
Flexible benefits scheme and employee discount portal
Life assurance at 4x your salary
Up to 10% pension contribution

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

The selection process will consist of two stages: an initial video interview, followed by a second-stage interview for successful candidates. Final interviews are planned to take place on the 29th July 2026.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
This is a fixed term contract until 31st March 2027.

Please apply by submitting an anonymised CV and a short statement outlining how your expertise aligns with the requirements of the Customer Care Coordinator role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Jo Shorey at [email protected]

Apply Now

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