Customer solutions specialist Work, Jobs in Kingsthorpe, Nth (with Salaries)

Customer Service Specialist (Export Solutions)
RS —Corby
- Hybrid work
- Continuous improvement
- Communication skills
18h
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
12d
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
4d
Prescription Service Specialist (m/f/d)
Unora GmbH —Northampton
- Computer literacy
- Salesforce
- Microsoft Office
- Annual leave
Quick apply
4d
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
5d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
Credit Specialist
GXO Logistics —Northampton
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
Customer Experience Specialist, Sales (Full Time) - Northampton
Tesla —Northampton
- Weekend availability
- CRM software
- Customer service
- Presentation skills
Client Solutions Executive
TECHNIA —Milton Keynes
- Hybrid work
- CRM software
- Business development
Quick apply
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Transport Administrator – Specialist Haulage
RJC Lowloaders Ltd —Rushden
- £41,600 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
People Services Specialist
GXO Logistics —Northampton
- Up to £26,000 a year
- Oracle
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
2d
Warranty Specialist
Wickes —Northampton
- Full-time
- Organisational skills
- Employee assistance programme
- Employee discount
14d
People Solutions Specialist
RS Group —Corby
- Communication skills
3d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Trainee Industrial Door Installation Engineer
BID Group Ltd —Rugby
- £14 - £15 an hour
- Overtime
- Customer service
- Power tools
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills

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Customer Service Specialist (Export Solutions)

RS -
Corby

Apply Now

Job details

18 hours ago

Qualifications

Import/export documentation
Stakeholder collaboration
Internal department liaison
Continuous improvement
Relationship management
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

Customer Service Specialist (Export Solutions)
Location: Corby (Hybrid Working - 3 days in office, 2 days from home)

Do you have great customer service skills, and razor-sharp problem-solving abilities?

Come and join our Export Solutions Team!

You'll provide a best in class customer service experience to all Export customers by demonstrating and driving a high performance culture managing a portfolio of global customer accounts. You will promptly and efficiently process export customer orders paying close attention to compliance regulatory requirements that will ensure goods can be shipped in a timely and efficient manner to a global customer base.

What you will be doing:

Ensure compliance of all Export regulations ensuring all orders are shipped completely to all our customers
Establish and build strong relationships with all Export Solutions customers across multiple global territories, including Distributors and Operating Companies in complex markets
Work with customers in all relevant global markets to understand local export compliance, regulatory and customs requirements
Work closely with all distribution partners to ensure shipments to all export customers have customs and import documentation appropriate to the country of ultimate destination (sales invoice, certificate of origin etc.)
Process all customer export orders promptly, accurately and efficiently, keeping customers informed of expected shipment date, maintaining close contact with the customer at all stages of order processing
Establish and maintain close working relationship with others departments within the business Supply Chain, Sales, Finance and other Customer Services teams
Resolve customer enquiries on export order delivery status
Work with Distribution partners and freight forwarding companies to resolve any documentation queries on delayed/held shipments
Build knowledge by attending appropriate Export awareness courses
Challenge internal partners to take ownership for driving a proactive decision making culture that will lead to the provision of a best in class customer service experience.
Establish new process improvements using Continuous Improve to improve the customer experience.
Develop key customer relationships to drive revenue through quotation to order conversion. Where appropriate offer discount within business guidelines ensuring the gross margin is not compromised.

Really useful experience would include:

Demonstrable success of delivering best in class customer service experience
Export order processing experience
Trade Compliance knowledge and understanding
Demonstrable ability to work under pressure; self-motivated with ability to be a team player
A collaborative team player across a business with fast moving, customer driven markets
Strong Microsoft Excel skills
Highly numerical & analytical
Working knowledge of SAP
Understands the needs of our target customers
Strong commercial acumen and broad communication skills
Positive can do attitude, takes ownership and very results oriented
Good influencing skills
Operational problem solver and good process management capability

We are RS Group.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.
Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

Are you ready to explore the possibilities?

#LI-HYBRID
#LI-jd1

Apply Now

Refine Your Search

customer solutions specialist jobs in kingsthorpe, nth

Customer Service Specialist (Export Solutions)

Buying Assistant

Customer Service Specialist

Customer Success & Renewals Specialist

Prescription Service Specialist (m/f/d)

Facilities Coordinator

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Credit Specialist

Customer Experience Specialist, Sales (Full Time) - Northampton

Client Solutions Executive

Housing Solutions Officer

Transport Administrator – Specialist Haulage

Luxury Events & Fundraising Relationship Executive

People Services Specialist

1st Line Support Analyst

Warranty Specialist

People Solutions Specialist

Trainee Customer Service Representative (CSR)

Trainee Industrial Door Installation Engineer

Client Onboarding Executive

I want to receive the latest job alerts for customer solutions specialist in kingsthorpe, nth

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