Operational support Work, Jobs in Kirkliston, Edh (with Salaries)

Service Administrator
Origin Fitness UK —Newbridge
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Production Line Operator
Made Uncommon LTD —Queensferry
- £27,976 a year
- Full-time
- Quality control
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
Inspection Administrator
The Scottish Government —Livingston
- Full-time
- Databases
- Administrative experience
- Presentation skills
4d
Customer Services Officer
Scottish Government —Edinburgh
- £27,164 - £30,281 a year
- Full-time
- Research
- Presentation skills
- Front desk
12d
Warehouse Supervisor | Newbridge | SGN
GXO Logistics —Newbridge
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Supervising experience
- Annual leave
- Employee assistance programme
11d
255136 Digital Project Officer
NHS Scotland —Livingston
- £34,544 - £43,039 a year
- Call to connect
12d
Service Manager
Mercedes Benz of Edinburgh —Newbridge
- Up to £60,000 a year
- Full-time
- Recruiting
- Budgeting
- In-person
- Store discount
- Annual leave
Quick apply
6d
Logistics Coordinator
Solsona Logistics & Distribution Ltd —Alloa
- £2,135 - £3,000 a month
- Full-time
- Customer service
- In-person
Quick apply
14h
Authorisations Caseworker
HM Revenue and Customs —Edinburgh
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Work from home
17h
Operational Support Technician I
RoslinCT EU —Edinburgh
- Weekend availability
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Administrator
Apleona —Livingston
- £28,500 - £29,000 a year
- Monday to Friday
- Continuous improvement
- Employee discount
13d
Operations Manager
Raeburn Training —Kirkcaldy
- £35,000 - £48,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Warehouse Manager
Sephra Europe Ltd —Kirkcaldy
- £40,000 a year
- Full-time
- Forklift
- Continuous improvement
- Organisational skills
- Profit sharing
- Employee discount
Quick apply
4d
Warehouse Operative
Barrett Steel —Ratho
- £30,750 a year
- Overtime
- Forklift
- Warehouse experience
- Employee discount
Quick apply
Customer Services Officer
The Scottish Government —Edinburgh
- Full-time
- Research
- Presentation skills
- Front desk
13d
Freight Manager
Norty Ltd —Livingston
- £42,000 - £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Life insurance
Quick apply
6d
Customer Account Manager
Veolia Water Outsourcing Limited —Dunfermline
- £55,000 a year
- Analysis skills
- Team management
- Contracts
Quick apply
4d
Receptionist
Aramark —Edinburgh
- £28,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
- Gym membership
4d
Delivery Team Trainer
Evri —Rosyth
- £30,000 a year
- Full-time
- Travel
- Mentoring
7d

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Service Administrator

Origin Fitness UK -
Newbridge

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
4 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
On-site gym
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Computer literacy
Internal department liaison
Microsoft Dynamics 365
Continuous improvement
Customer support
Customer interaction
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Dynamics Navision
Time management

Full job description

SERVICE ADMINISTRATOR – ORIGIN FITNESS

Full‑time | Based in Edinburgh (Head Office)

Department: Service Team

Origin Fitness is a leading UK distributor and manufacturer of commercial fitness equipment. We partner with commercial operators, education facilities, sports performance organisations and distributors to deliver high‑quality equipment alongside comprehensive support services — including gym design, installation, training and servicing.

We are an ambitious, innovative and fast‑growing company, working towards our vision of becoming the best commercial fitness equipment supplier in the UK. Our people and our culture sit at the heart of this mission, and our core values shape how we work together every day.

Learn more: originfitness.com/vision-and-values

We are now expanding our Service Team and seeking a motivated, proactive, and highly organised Service Administrator who takes pride in delivering exceptional service and contributing to a high‑performing environment.

Why This Role Matters

The Service Team plays a critical part in ensuring that customers receive fast, effective support, excellent communication and high‑quality maintenance and repairs. As a Service Administrator, you will help minimise downtime for customers, support our engineers, and ensure every customer interaction reflects the professionalism and service excellence that Origin Fitness is known for.

This is an exciting opportunity for someone who is organised, resilient, customer‑focused, and thrives in a fast‑paced environment.

ROLE SUMMARY

We are looking for a committed and enthusiastic administrator with strong customer service experience. You will be responsible for coordinating service requests, communicating with customers and engineers, logging and managing faults, scheduling repairs, and ensuring a seamless experience from first contact to resolution.

This role suits someone who:

Takes ownership of their work
Enjoys problem-solving
Communicates clearly and confidently
Is motivated by delivering great results
Brings a positive, team‑focused attitude
Thrives during busy periods and can prioritise effectively

KEY RESPONSIBILITIES

Customer Service & Communication
Communicate with customers via phone and email, providing timely updates and accurate information.
Log customer issues accurately, assist with fault diagnosis where possible, and ensure expectations are managed professionally.
Document all interactions, enquiries, complaints and resolutions.
Ensure every customerreceives a positive, supportive and professional experience.

Service Coordination & Scheduling

Plan the daily routes of service engineers and schedule repairs, maintenance visits and call‑outs.
Ensure all scheduling aligns with Service Level Agreements (SLAs), KPIs and internal procedures.
Collaborate closely with engineers and internal departments to ensure efficient service delivery.

Administration & Operational Support

Maintain accurate records and database entries using internal systems.
Track customer issues using digital tools and escalate unresolved matters to the Service Manager where appropriate.
Support continuous improvement by suggesting smarter ways of working when you spot them.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

You deliver accurate, high‑quality administration under time pressure.
Customers feel confident, informed and supported after every interaction.
You proactively identify issues and solve them before they escalate.
You bring energy, reliability and positivity to the Service Team.
You contribute to a collaborative, high‑performance culture.

SKILLS, EXPERIENCE & QUALIFICATIONS

Essential

Strong computer literacy, including Microsoft Word, Excel and Outlook.
Experience using Microsoft Dynamics Business Central / NAV (or similar systems).
Minimum of 2 years’ administrative and/or service experience.
Excellent written and verbal communication skills.
Highly organised with strong time‑management ability.
Calm, professional and effective under pressure.
A quick learner with a proactive problem‑solving approach.
Ability to work independently while contributing to a supportive team.

Desired

Experience within a service, workshop, logistics or parts environment.
Knowledge of scheduling or engineer coordination.

Personal Qualities

Strong sense of ownership and accountability.
Positive, team‑oriented attitude.
Motivated by delivering high standards of customer service.
Flexible and adaptable during busy periods, with healthy working practices.

WORKING AT ORIGIN FITNESS

We care deeply about our people, their wellbeing and their development.

Your Career Development

Be part of a vibrant, growing company with 55 employees.
Ongoing training and opportunities to develop and diversify your skills.
Clear progression opportunities and regular 1‑to‑1s.
Dedicated personal development plan.

Benefits

Free access to onsite staff gym at head office.
Free onsite parking.
Staff events and wellbeing activities.
Free tea, coffee and fruit.
Cycle to Work scheme.
28 days holiday (including Bank Holidays) plus 3 additional shutdown days at Christmas.
Increased holiday entitlement after 5 years.
Contributory pension scheme.
Health benefits package.
Staff merchandise and access to Origin Fitness equipment at cost price.

We are committed to equality, diversity, and creating an inclusive workplace.

Find out more: originfitness.com/working-at-origin

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Health & wellbeing programme
On-site parking

Experience:

Service : 2 years (preferred)
Microsoft Dynamics 365: 1 year (preferred)
Microsoft Dynamics Navision: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

operational support jobs in kirkliston, edh

Service Administrator

Client Services Coordinator

Production Line Operator

Inspection Administrator

Customer Services Officer

Warehouse Supervisor | Newbridge | SGN

255136 Digital Project Officer

Service Manager

Logistics Coordinator

Authorisations Caseworker

Operational Support Technician I

Administrator

Operations Manager

Warehouse Manager

Warehouse Operative

Customer Services Officer

Freight Manager

Customer Account Manager

Receptionist

Delivery Team Trainer

I want to receive the latest job alerts for operational support in kirkliston, edh

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