Customer service executive Work, Jobs in Knottingley, Wyk (with Salaries)

Customer Service Executive
Nexus Vehicle Rental —Pudsey
- £26,227.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Work from home
Quick apply
13d
Sales Executive
Ardagh Group —Knottingley
- Full-time
- Administrative experience
- Contracts
- Manufacturing
- Sick pay
Customer Service Executive
Zenith —Leeds
- £26,215.00 - £26,779.35 a year
- Hybrid work
- Free parking
- Life insurance
1d
Sales Executive
Wandahome, Knottingley —Knottingley
- £26,500 - £45,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
1d
Customer Service Executive
Comm-Ply —Leeds
- From £26,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
6d
Management Trainee
The Project Advisory Group —Leeds
- £26,000 - £28,000 a year
- Full-time
- Marketing
- Team management
- Mentoring
- Free parking
- Paid training
Quick apply
6h
Brand Management Executive
Face the Future —Ossett
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Senior Telephone Sales Executive
My Pension Expert —Doncaster
- £28,400 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Administration and Reception Administrator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Employee discount
7d
Sales Executive / (Front of House)
Space Dental —Leeds
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Accounting
- Free parking
- Employee discount
Quick apply
1d
Sales Executive - Suzuki
Stoneacre —Pontefract
- £30,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Digital Portfolio Analyst
HM Revenue and Customs —Leeds
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Work from home
12d
Purchasing Support Executive
My Purchasing Partner —Wakefield
- £28,000 a year
- 8 hour shift
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Customer Service Team Leader
DUSK —Leeds
- Full-time
- Continuous improvement
- Mentoring
- In-person
- Employee discount
Quick apply
13d
Customer Engagement Executive
Safetykleen —Dinnington
- £28,000 - £30,400 a year
- Full-time
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Sales Administrator
William Blyth —Wakefield
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Car Salesperson
Walkers Motor Group —Selby North
- Full-time
- Sales
- Customer service
Quick apply
2d
Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Communication skills
Quick apply
Land & Development Executive
Myrings Estate Agents Ltd —Harrogate
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Data analysis skills
- Project management
- Annual leave
Quick apply
7d

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Customer Service Executive

Nexus Vehicle Rental -
Pudsey

Quick apply

Job details

Full-time
£26,227.50 a year
13 days ago

Benefits

Casual dress
Store discount
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Relationship management
NVQ
Customer interaction

Full job description

Our Nexus vision is to be the UK’s leading provider of technology enabled business mobility, and our mission is to provide great client service in business mobility enabled by leading edge technology. We live by our Nexus values which define who we are and what we aspire to be.

At Nexus, we are continually working to expand our expertise, through the development of our existing workforce and the recruitment of our kind of people.

Nexus people are:

Fast-learning, talented professionals, who analyse and adapt to their environment
Versatile, proactive and dedicated to delivering service excellence
Approachable and helpful to our customers and suppliers
Forward-thinking problem solvers who are motivated to achieve success and deliver outstanding results

The Opportunity

Due to a period of growth, we are excited to be recruiting for the role of customer service executive.

A customer service executive provides first line customer service via telephone and live chat. You will act as a liaison between our customers, suppliers and internal Operations Team to resolve any queries to the highest standard, providing first time resolution through exceptional customer service. This role attracts hybrid working once training has been completed.

Key Tasks

Respond to customer and supplier queries via multiple channels including telephone live chat. Confident in multitasking between both at the same time
Investigate customer or supplier queries, providing first time resolution where possible
Accurately process customers’ rental requirements using IRIS and any relevant associated supplier systems within the agreed objectives
Achieve personal quality and productivity standards whilst promoting a positive, long-lasting impression of Nexus
Maintain positive relationships with customers by displaying extensive knowledge of Nexus, our services and the rental sector to ensure repeat business and customer satisfaction
Complete administration tasks that are handled by the Customer Service team
Escalate immediately any issue deemed detrimental to the company or in possible breach of Health and Safety regulations to the line manager
Treat all customers, be they internal or external, with courtesy and respect
Actively contribute towards achieving team & department targets through best practice sharing and building strong relationships with your peers
·Ensure that all calls are answered within target time and meet the quality standards set by the business

About You

Excellent understanding of Customer Service, with a desire to provide the very best service.
Versatile, proactive and dedicated to delivering customer service excellence
Approachable and helpful to our customers and suppliers
Forward-thinking problem solvers who are motivated to achieve success and deliver outstanding results
Professional attitude & confident in communicating with customers at all levels
Excellent attention to detail
Proactive problem solver with an enthusiastic can-do attitude
Excellent multi-tasking skills
Team player

Essential requirements

Experience of working to successfully working to targets
Proficient in use of Microsoft applications
Experience in a Contact Centre or Customer Service environment

Desirable

GCSE Maths and English or equivalent
Customer Services NVQ level 3 or equivalent
Experience of the automotive / rental sector desired, but not essential

Job Type: Full-time

Pay: £26,227.50 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Store discount
Work from home

Experience:

contact centre: 1 year (required)

Work Location: Hybrid remote in Pudsey LS28 6AA

Quick apply

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