Client services Work, Jobs in Lakeside Shopping Centre (with Salaries)

Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £18,382 a year
- Part-time
- Computer literacy
- Data entry
8d
Inbound Sales Advisor (full time)
ISG Specialist Services Ltd —Dartford
- From £25,000 a year
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Service and Repairs Administrator- Lakeside
Chisholm Hunter Ltd —West Thurrock
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
6d
Luxury Sales Professional- Lakeside
Chisholm Hunter Ltd —Grays
- From £13 an hour
- Full-time
- Employee discount
Quick apply
7d
Sales Consultant
The Watches of Switzerland Group —Lakeside Shopping Centre
- Customer service
- Communication skills
- Employee assistance programme
Commercial Administrator
Blackwell Earthmoving Limited —Chafford Hundred
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Data entry
Quick apply
2d
Kent Advice Hub Meet & Greet / Administrator
Citizens Advice —Gravesend
- £19,233.50 a year
- Administrative experience
- Organisational skills
- Front desk
5d
Service Administrator
Edmund Services LTD —Upminster
- £25,000 - £30,000 a year
- Full-time
- Driving
- Contracts
- In-person
Quick apply
Care Assistant - Thurrock
Hartwig Care —Grays
- £13.55 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Field Interviewer - Medway
the National Centre for Social Research —Medway
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Jetty Operator
PD Ports —Purfleet
- £28,000 - £30,000 a year
- Weekend availability
- Computer literacy
- Quality control
- Data entry
- Life insurance
Quick apply
Senior Administrator - Part Time Role
Full Circle Compliance Ltd —Chelmsford
- £14,300 - £15,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Field Interviewer - Chelmsford
the National Centre for Social Research —Chelmsford
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Sales Executive
ESTELLA GROUP —Stone
- Part-time
- Sales
- Customer service
- English
- Free parking
Quick apply
2d
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Front desk
Cleaning Supervisor (Nights)
OCS Group —West Thurrock and South Stifford
- £13.40 an hour
- Weekend availability
- Customer service
- Team management
- Training & development
Quick apply
7d
Retail Sales Assistant
ESO LONDON —Canary Wharf
- £13.15 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Operations Coordinator
Bright Hygiene —Harlow
- £12.90 an hour
- Part-time
- CRM software
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply

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Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre

Savills Management Resources -
Grays

Apply Now

Job details

Part-time
Up to £18,382 a year
8 days ago

Qualifications

CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Health and safety audits
Data entry
Customer support
Customer interaction
Permit-to-work compliance
Planned maintenance
Help desk

Full job description

Purpose of the Role

Reporting to the Compliance Controller, the HelpDesk operative will be responsible for supporting the delivery of reactive and planned maintenance as well as Technical, Fire, Health & Safety compliance of the Centre. Working closely with the Fire, H&S Team & Technical Team, the HelpDesk operative will manage the logging of information and tasks on concept to ensure statutory compliance and effective completion of tasks. They will also be responsible for tracking the completion of audit tasks across the business and for the tracking of health & safety documentation such as risk assessments. The role will include H&S workplace audits, accident investigation and contractor monitoring.

Providing exceptional Customer Service to our customers at all times.

Key Responsibilities

This role will involve a variety of tasks including:

Developing close working relationships with internal customers and service providers to fully understand all aspects of the business.
Present all outputs of the Fire, H&S & Technical Services Teams accurately, to a high standard and in a timely fashion.
Work closely with all teams to ensure a smooth and seamless service.
Provide outstanding Customer Service in all aspects of the role Main Duties: All aspects of our H&S & Technical system support processes including:
Provide input, monitoring and reporting to the technical business systems: Concept (CAFM), Contractor Tracker, info exchange and Datastation etc.
Data input and monitoring of the centre’s CAFM system regarding all planned and reactive tasks, resource allocation and close-down of tasks for both subcontractors and internal resources of Internal PPM Assignment, Call Logging, Reactive Assignment, Level of Completion, Events, document upload and task closure.
Ensure key handover and receipt to /from tenants and contractors are managed & recorded in line with Centre requirements, and that utility COT’s are completed accurately and in a timely fashion.
Proactively monitor the centre’s CAFM system to achieve the centre’s agreed Service Level Agreements of Compliance Monitoring, SLA Monitoring, Follow-up on actions, confirm subcontractor attendance, Adding notes on the system reference communication relating to delays that will cause SLA failure.
Assign and manage tasks to centre’s sub-contractors in line with agreed SLAs and close out with all statutory certificates and reports as required o Subcontractor Management & Assignment; print job cards for contractors to complete and close down subcontractor jobs on system.
Full support to BSA/BSC, compliance in any additional tasks or actions o Upload of documents to Jobs, Statutory uploads of Retailer Compliance, Management of Compliance Logbooks, performance reporting and upwards escalation.
Ensure the centre’s work permit authorisation is followed with contractors’ access and permits in place for all on-site activity in line with centre procedures.
Support the centre’s Health and Safety and Fire personnel with correspondence, reporting and data input.
Assist the Health, Safety & Fire Manager with accident investigation.
Any other duties that may reasonably be required from time to time to support the Centre & wider team.

Skills, Knowledge and Experience

Essential:

Excellent Customer Service skills, with previous experience of dealing with internal and external clients.
Polite, professional, articulate, outgoing and a confident communicator (both written and verbal)
A high level of interpersonal skills and a willingness to work as part of a team.
Ability to prioritise workload and meet the daily demands of the team either working alone or as part of a team
Computer literate in Microsoft Office applications, skills in Excel, Word as well as CAFM systems e.g. concept, C-tracker
Adaptable and flexible whilst working in a busy multi skilled office environment.
Excellent attention to detail and presentation
Understanding the need for confidentiality when dealing with both internal and external information
IOSH qualification, or agreement to achieve within 3 months.

Desirable:

Deadline driven helpdesk environment and or previous experience of working in a Technical Administration environment.

Working Hours - Part-Time 25hrs – 5hrs over 5 days rota basis of earlies, lates and weekends

Salary - Up to £18,382

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

client services jobs in lakeside shopping centre

Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre

Inbound Sales Advisor (full time)

Customer Service and Repairs Administrator- Lakeside

Customer Service Coordinator

Luxury Sales Professional- Lakeside

Sales Consultant

Commercial Administrator

Kent Advice Hub Meet & Greet / Administrator

Service Administrator

Care Assistant - Thurrock

Field Interviewer - Medway

Jetty Operator

Senior Administrator - Part Time Role

Field Interviewer - Chelmsford

Sales Executive

Client Services Coordinator

Cleaning Supervisor (Nights)

Retail Sales Assistant

Customer Care Officer

Operations Coordinator

I want to receive the latest job alerts for client services in lakeside shopping centre

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