Front of house assistant Work, Jobs in Leamington Spa, War (with Salaries)

Hotel Receptionist
EPISODE HOTEL —Leamington Spa
- From £12.71 an hour
- Part-time
- Hotel
- Front desk
- Phone etiquette
Quick apply
14d
Receptionist
Chesford Grange Hotel —Kenilworth
- £12.71 - £13.23 an hour
- Full-time
- Hotel
- Conflict management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
16h
Morning Barista / FOH Assistant (Part Time)
Padel Squared —Warwick
- £13 an hour
- Part-time
- Serving
- Front desk
- Cleaning
- Store discount
- Employee discount
Quick apply
10d
Guest Services Assistant
Ansty Hall Hotel —Ansty
- £13.05 an hour
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
20h
Restaurant Assistant - Marco Pierre White Steakhouse
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill —Exhall
- Part-time
- Serving
- Customer service
- Hotel
- Employee discount
Quick apply
Receptionist
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Receptionist
Smokin'hot Coventry —Coventry
- Part-time
- Organisational skills
- Front desk
- Communication skills
Quick apply
14d
Catering Assistant -Front of House
Dunchurch Park Hotel —Rugby
- £12.71 an hour
- Weekend availability
- Serving
- Hospitality
- In-person
- Free parking
Quick apply
2d
Bar Assistant - Marco Pierre White Steakhouse
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill —Exhall
- Part-time
- Serving
- Bar
- Customer service
- Free parking
Quick apply
Bar & Restaurant - Food and Beverage Assistant
TELEGRAPH HOTEL —Coventry
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
Quick apply
Restaurant Assistant
Windmill Village Hotel —Coventry
- Part-time
- Serving
- Customer service
- Hotel
- Employee discount
Quick apply
3d
F&B Assistant (Casual)
Cogs Restaurant —Coventry
- £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Cafe Bar Assistant
Bannatyne —Solihull
- £12.71 an hour
- Weekends only
- Serving
- Bar
- Inventory control
- Annual leave
- Employee assistance programme
2d
Customer Service Receptionist
iFLY Indoor Skydiving —Birmingham
- £24,022 - £25,822 a year
- 12 hour shift
- Front desk
- Store discount
- Employee discount
Customer Service Assistant
The Mill Arts Centre —Banbury
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
F&B Assistant (Casual)
The Woodsman —Stratford-upon-Avon
- £13 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
6d
General Assistant
BaxterStorey UK —Coventry
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
F&B Assistant
Polo Club Hotel —Southam
- Part-time
- Serving
- Bar
- Customer service
Quick apply
Casual Receptionist
HandPickedHotels —Stratford-upon-Avon
- From £13.50 an hour
- Weekend availability
- Hotel
- Front desk
- Flexible schedule
Bars Assistant
Windmill Village Hotel —Coventry
- Full-time
- Serving
- Bar
- Customer service
- Free parking
Quick apply

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Hotel Receptionist

EPISODE HOTEL -
Leamington Spa

Quick apply

Job details

Part-time
From £12.71 an hour
14 days ago

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Multilingual
Complaint handling
Front desk
Phone etiquette
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Job Summary

Join our team as a Hotel Receptionist, where your friendly demeanor and exceptional communication skills will create memorable first impressions for our guests. In this vital role, you will be the welcoming face of our hotel, ensuring smooth check-in and check-out processes, addressing guest inquiries, and providing outstanding guest services. Your energetic approach and attention to detail will help foster a warm, inviting atmosphere that encourages guests to return time and again. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a positive guest experience.

Duties

Greet guests warmly upon arrival, providing a professional and friendly first point of contact
Manage guest check-in and check-out procedures efficiently and accurately
Handle guest inquiries via phone, email, or in person with excellent phone etiquette and multilingual or bilingual communication skills when applicable
Provide information about hotel amenities, local attractions, transportation options, and services to enhance guest stay experiences
Coordinate reservations, cancellations, and modifications using hotel management software
Address guest concerns promptly and professionally, escalating issues as necessary to ensure satisfaction
Maintain a tidy and organized front desk area while adhering to hotel policies and procedures
Take payments and maintain accurate reception records.
Carry out housekeeping duties, including cleaning and preparing guest rooms when required.
Check rooms to ensure they are clean, tidy and ready for guests.
Assist with laundry and general hotel cleaning when necessary.
Report maintenance issues and ensure problems are dealt with promptly.
Monitor hotel supplies and report when stock needs replenishing.
Handle guest complaints professionally and resolve issues where possible.
Take responsibility for the general organisation and smooth running of the hotel.
Work flexibly and assist other departments whenever required.
Maintain high standards of cleanliness, customer service and professionalism.

Qualifications

Proven experience in hotel reception or customer service roles preferred; hospitality experience is a plus
Multilingual or bilingual abilities highly desirable to assist diverse guests
Strong communication skills with excellent phone etiquette and interpersonal abilities
Knowledge of hotel management software systems is advantageous
Demonstrated ability to handle guest concerns with professionalism and patience
Familiarity with hospitality standards and guest services best practices
Ability to work flexible hours including evenings, weekends, and holidays as needed

This role is perfect for energetic individuals passionate about delivering exceptional hospitality experiences. We value diversity and encourage applicants from all backgrounds who are eager to contribute positively to our team. Join us in creating welcoming environments where every guest feels valued!

Pay: From £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

front of house assistant jobs in leamington spa, war

Hotel Receptionist

Receptionist

Morning Barista / FOH Assistant (Part Time)

Guest Services Assistant

Restaurant Assistant - Marco Pierre White Steakhouse

Receptionist

Receptionist

Catering Assistant -Front of House

Bar Assistant - Marco Pierre White Steakhouse

Bar & Restaurant - Food and Beverage Assistant

Restaurant Assistant

F&B Assistant (Casual)

Cafe Bar Assistant

Customer Service Receptionist

Customer Service Assistant

F&B Assistant (Casual)

General Assistant

F&B Assistant

Casual Receptionist

Bars Assistant

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