Helpdesk Work, Jobs in Leeds, Eng (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
6d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Life insurance
Quick apply
12d
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Azure
- Computer Science
- Employee assistance programme
- Employee discount
Pension Systems Officer
South Yorkshire Pensions Authority —Barnsley
- £26,824 - £32,061 a year
- Full-time
- Administrative experience
- SQL
- Free parking
- Annual leave
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Azure
- Software troubleshooting
- Free parking
12d
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
Operational Business Support
ISS Facility Services —Leeds
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Facilities Co-Ordinator
Mitie —Castleford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Helpdesk Advisor
CBRE —Leeds
- Part-time
Compliance & Planning Coordinator
Equans —Wakefield
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
6d
Senior MIS Consultant
School ICT Services —Leeds
- £29,000 - £36,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Employee assistance programme
Quick apply
5d
Workplace Coordinator
ISS Facility Services —Leeds
- Hospitality
- Customer service
- Microsoft Office
Quick apply
12d
Site manager
Mitie —Leeds
- £15.50 an hour
- Full-time
- School
13d
FM Manager
ISS Facility Services —Leeds
- Management
- Communication skills
Quick apply
6d

Discover related jobs

Based on your search for helpdesk jobs.

Warehouse Picker/Packer
Harrison Bathrooms Ltd —Farnley and Wortley
Warehouse Picking: 2 years (preferred). Packaging orders for dispatch via Vans and DPD. Assisting team members to ensure all orders are picked.
£26,520 a year
Quick apply
Trainee Sales
NDS GROUP LTD —Leeds
Participate in sales meetings and training sessions to enhance product knowledge and sales skills. Collaborate with the sales team to develop and implement…
£24,880.00 - £38,595.42 a year
Quick apply

I want to receive the latest job alerts for helpdesk in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
6 days ago

Qualifications

Facilities management
Maintenance
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk jobs in leeds, eng

Helpdesk & Operations Coordinator

IT Desktop Support

Helpdesk Lead

1st/2nd Line IT Support - £27,000-£34,000

IT Field Engineer

IT Support Engineer - North Region (6 month FTC Based York area)

Pension Systems Officer

Customer Help Desk Advisor

Service Desk Analyst (European Language Speaker)

IT Support / Operations Administrator

Operational Business Support

Facilities Co-Ordinator

Helpdesk Advisor

Compliance & Planning Coordinator

Senior MIS Consultant

Workplace Coordinator

Site manager

FM Manager

Discover related jobs

I want to receive the latest job alerts for helpdesk in leeds, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected