Call center Work, Jobs in Leicester (with Salaries)

Inbound & Outbound Sales Consultant
ATM Group —Leicester
- £27,000 a year
- Weekend availability
- CRM software
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
Quick apply
5d
Customer Service Advisor (B2B Sales)
Get Laid Beds —Leicester
- From £23,500 a year
- Full-time
- Free parking
- Employee discount
Quick apply
12d
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
14d
Customer Service Advisor
Teleperformance —Measham
- £13.45 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
3d
Customer Service Advisor/Trainee Dispenser
Personal Homecare Pharmacy —Leicester
- £27,123 a year
- Full-time
- Inventory control
- Computer literacy
- Data entry
Quick apply
OPG Helpline Inbound Advisor - Contact Centre
Office of the Public Guardian —Nottingham
- £25,582 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
12d
Customer Sales Advisors
Lands' End —Oakham
- £12.71 an hour
- Weekend availability
- Communication skills
- Paid training
- Employee discount
Quick apply
5d
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Telesales Agent
AWR Nottingham —Nottingham
- £25,000 - £45,000 a year
- Part-time
- CRM software
- Salesforce
- No experience needed
Quick apply
5d
Contact Centre Leader - Home
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Customer service
- Annual leave
3d
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leicester
- £3,800 a month
- Full-time
Quick apply
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Computer literacy
- Salesforce
- Organisational skills
Contact Centre Leader - Complaints
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
3d
Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Continuous improvement
- Conflict management
- Training & development
- Life insurance
- Referral programme
Quick apply
Telephone System Sales
Telecom Rentals (UK) Limited —Nottingham
- £30,000 - £100,000 a year
- Full-time
- CRM software
- Sales
- Free parking
- Flexitime
Quick apply
7d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
BCAL Operations Team Leader (Specialist Logistics)
BCA Logistics —Corby
- £16.30 an hour
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Sales Executive
Verisure Services (UK) Limited —Glenfield
- Full-time
- Communication skills
Quick apply
Customer Retention Executive
Crystal Specialist Finance —Tamworth
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee discount
- Sick pay
Quick apply
11h

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Inbound & Outbound Sales Consultant

ATM Group -
Leicester

Quick apply

Job details

Full-time
£27,000 a year
5 days ago

Benefits

Annual leave
Company pension
Referral programme

Qualifications

CRM software
Sales persuasion
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Telesales
Computer skills
Customer interaction
Outbound calling
Telemarketing
Communication skills
Negotiation

Full job description

Join ATM Group

ATM Group is a leading contact centre delivering customer service and sales solutions for some of the UK's most recognised brands. With established offices in Leicester, Coventry, and Stockport, we're passionate about developing our people and creating long-term career opportunities.

As we continue to grow, we're looking for ambitious, customer-focused Sales Consultants who enjoy speaking with people, achieving targets, and making a real impact. If you're motivated by success and thrive in a fast-paced environment, we'd love to hear from you.

About the Role

As a Sales Consultant, you'll be the first point of contact for customers looking for utility solutions. You'll identify customer needs, provide expert advice, and recommend the most suitable products across broadband, mobile, gas, and electricity.

Success in this role comes from building trust, delivering outstanding service, and confidently converting conversations into sales.

What You'll Be Doing

Engaging with customers through both inbound and outbound sales calls.
Understanding customer requirements and recommending tailored utility solutions.
Promoting broadband, mobile, gas and electricity products.
Achieving individual sales targets and key performance indicators (KPIs).
Processing customer orders accurately using internal systems.
Providing clear and accurate information on products, pricing and promotions.
Delivering an exceptional customer experience from start to finish.
Resolving customer queries professionally and efficiently.
Maintaining compliance with company policies and industry regulations.
Working collaboratively with colleagues to achieve team goals.

What We're Looking For

You'll be successful in this role if you have:

Excellent communication and interpersonal skills.
Confidence building rapport with customers over the telephone.
A positive, resilient and target-driven attitude.
Strong objection-handling and negotiation skills.
The ability to work in a fast-paced sales environment.
Good computer skills and the ability to learn new systems quickly.
A genuine passion for delivering outstanding customer service.

ExperienceEssential

At least 1 year's experience in an outbound and/or inbound sales environment.

Desirable

Contact centre experience.
Experience selling utility or telecommunications products.
Experience using CRM systems.

Full training will be provided to help you succeed.

What We Offer

Competitive salary of up to £27,000 per annum
Company pension
Employee referral programme
Comprehensive training and ongoing coaching
Career development and progression opportunities
Supportive and collaborative working environment

Location

Leicester City Centre (Office Based)

Applicants must be able to reliably commute to our Leicester office or relocate before their start date.

Requirements

Minimum 1 year's Outbound and/or Inbound Sales experience
Legal right to work in the United Kingdom
Ability to work full-time from our Leicester office

Pay: £27,000.00 per year

Application question(s):

Are you able to reliably commute to the city centre in Leicester on a full-time, in-person basis?
Do you have the legal right to work in the United Kingdom?
How many years of Outbound / Inbound Sales experience do you have?
Do you have any pre-booked annual leave, travel, appointments, or other commitments that will require you to take time off if you are offered this role? This includes any leave planned during your first 6–10 weeks of employment (including training) as well as any leave already booked thereafter. If yes, please provide all dates.
What is your notice period and earliest available start date?
Are you able to commit to working a rotating shift pattern between 08:00 and 20:00, Monday to Sunday, on a roster of 5 working days followed by 2 consecutive days off, including weekends and public holidays as required?

Work Location: In person

Quick apply

Refine Your Search

call center jobs in leicester

Inbound & Outbound Sales Consultant

Customer Service Advisor (B2B Sales)

Inbound Customer Service & Booking Coordinator

Customer Service Advisor

Customer Service Advisor/Trainee Dispenser

OPG Helpline Inbound Advisor - Contact Centre

Customer Sales Advisors

OPG Helpline Inbound Advisor – Contact Centre

Telesales Agent

Contact Centre Leader - Home

Customer Service Team Leader

JUNIOR SALES CONSULTANT

Customer Service Assistant

Contact Centre Leader - Complaints

Team Leader

Telephone System Sales

Customer Service Advisor

BCAL Operations Team Leader (Specialist Logistics)

Sales Executive

Customer Retention Executive

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